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Emerald Hotel

3.5 star property
3.5-star beach hotel with restaurant

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Photo gallery for Emerald Hotel

Deluxe King Room, Sea View | 1 bedroom, premium bedding, desk, blackout drapes
Lobby
Deluxe King Room, Sea View | 1 bedroom, premium bedding, desk, blackout drapes
Exterior
Asian cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
Vuna Road, Nuku'alofa, Tongatapu
  • Place, Talamahu Market
    ‪6 min walk‬
  • Place, Royal Palace of Tonga
    ‪16 min walk‬
  • Place, Flea Market
    ‪5 min drive‬
  • Airport, Nuku'alofa (TBU-Fua'amotu Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe King Room, Downstairs, Garden View

1 bedroom, premium bedding, desk, blackout drapes

Deluxe King Room, Downstairs, Garden View

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Sea View

Deluxe King Room, Sea View | 1 bedroom, premium bedding, desk, blackout drapes

Deluxe King Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Upstairs, Garden View

1 bedroom, premium bedding, desk, blackout drapes

Deluxe King Room, Upstairs, Garden View

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, desk, blackout drapes

Deluxe Twin Room

  • 280 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Mini Suite Sea View

Executive Mini Suite Sea View | 1 bedroom, premium bedding, desk, blackout drapes

Executive Mini Suite Sea View

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Nuku'alofa

Oceanside stay.You'll find Talamahu Market and Basilica of St Anthony of Padua within a 15-minute walk of this Nuku'alofa hotel. Royal Palace of Tonga and Royal Tombs are also within 2 miles (3 km).

What's nearby

  • Talamahu Market - 6 min walk - 0.4 miles
  • Basilica of St Anthony of Padua - 13 min walk - 0.7 miles
  • Royal Palace of Tonga - 16 min walk - 0.9 miles
  • Ancient Tonga - 5 min drive - 2.5 miles
  • Flea Market - 5 min drive - 2.3 miles

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 43 min drive

Restaurants

  • ‪Leiola Downtown Cafe - ‬19 min walk
  • ‪Friends Cafe - ‬10 min walk
  • ‪Billfish Bar and Restaurant - ‬20 min walk
  • ‪Waterfront Coffee - ‬14 min walk
  • ‪Cafe Escape - ‬11 min walk

About this property

Emerald Hotel

3.5-star beach hotel with restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Emerald Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nuku'alofa hotel.

  • 20 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 2011
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Emerald Hotel offers 20 air-conditioned accommodations with coffee/tea makers and slippers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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Property amenities

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25.00 per person
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash.

Included WiFi is limited to 100 MB per guestroom, per stay. A surcharge applies for additional usage.

Property is also known as

Emerald Hotel Tonga
Emerald Tonga
Emerald Hotel Nukualofa
Emerald Nukualofa
Emerald Hotel Nuku Alofa
Emerald Nuku Alofa
Emerald Hotel Nuku'alofa
Emerald Nuku'alofa
Emerald Hotel Hotel
Emerald Hotel Nuku'alofa
Emerald Hotel Hotel Nuku'alofa

Frequently asked questions

How close is Emerald Hotel to the airport?

Emerald Hotel is 13.8 mi (43-min drive) away from the Nuku'alofa (TBU-Fua'amotu Intl.) airport, the closest popular airport to the property.

Does Emerald Hotel have an airport shuttle?

Emerald Hotel offers an airport shuttle 24 hours a day, for a charge of USD 25.00 per person.

How close is Emerald Hotel to the beach?

This hotel is 7.3 mi (15-min drive) from Halafuoleva Beach and 13.4 mi (39-min drive) from Ha'atafu Beach. Don't forget your sunscreen!

Does Emerald Hotel offer free breakfast?

Emerald Hotel does not offer free breakfast.

Is there a casino at Emerald Hotel?

No, there is no casino at this hotel.

What time is check-in at Emerald Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in costs USD 25 (subject to availability).

Is there free parking at Emerald Hotel?

This hotel offers free self parking.

Does Emerald Hotel have a pool?

Emerald Hotel does not have a pool.

Does Emerald Hotel have a restaurant?

Emerald Hotel is home to Emerald Restaurant., which features Asian cuisine.

Does Emerald Hotel have a spa?

There are no spa services available at this hotel.

How close is Emerald Hotel to downtown Nuku'alofa?

Emerald Hotel is 0.7 mi away from Nuku'alofa.

Reviews

Emerald Hotel Reviews

7.0

Good

6.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 32 out of 130 reviews
Rating 8 - Good. 35 out of 130 reviews
Rating 6 - Okay. 30 out of 130 reviews
Rating 4 - Poor. 21 out of 130 reviews
Rating 2 - Terrible. 12 out of 130 reviews

Reviews

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities
I booked a ground floor room but didnt get it, the fridg was on the floor and it was rust only one chair next to the table one curtain which didn't cover the window, Broken shower door and broken toilet roll holder
Stayed 1 night in Jul 2025

6/10 Okay

Bennett

The mattress is not so fantastic (old and makes a lot of noise) and cleaning is not done routinely. They clean only on request. This is contrary to my experience in the hotels back home in Nigeria, where cleaning is routine.
Stayed 3 nights in Jul 2025

8/10 Good

KALOLAINE

Liked: Cleanliness, staff & service, property conditions & facilities
My booking was for a garden view room & I was pleasantly surprised upon check in to find that I had been upgraded to the sea view room, what a lovely notion that was! Th
Stayed 5 nights in May 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too outdated hotel.

Hotel room is too outdated and old,some lighting no works,matress was uncomfortable, you can feel mattress springs easily. Buffet Breakfast reminder me my military service when we was on combat zone! It is just 2 slice toast,one spoon jam,one piece of fruit and one smal cap of coffee!only thing was good about Staff,they been so friendly and welcoming.
Stayed 5 nights in May 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Michael van

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, including the restaurant are excellent. I can't say enough of the warm hospitality that was offered me throughout my 2 week stay. The hotel is well situated to lively nightime food options, walking along the waterfront, and close to town. The hotel is a little tired, but it also had its charm. Do yourself a favour and book one of the rooms facing the water - evenings on the patio taking in the ambiance are well worth the few extra $$ (versus a room with no balcony). Will definately go back to the Emerald. Thanks to the staff - wonderful!
Stayed 14 nights in Apr 2025

10/10 Excellent

Ashley

Stayed 4 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Michel

Liked: Staff & service, room comfort
Stayed 7 nights in Feb 2025

6/10 Okay

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Philip

Traveled with partner
Disliked: Cleanliness, amenities
Over priced , the property is. Falling apart with dust mites eating the furniture , door frame are falling off. Breakfast is 7.00 to 9.00 , you should go down as the is on milk in the room the have coffee or tea not even a spoon.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maile

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Viliami

Stayed 3 nights in Jan 2025

10/10 Excellent

Ann, Salt lake city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Ann, Salt lake city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was sweet.They were always helpful and professional. The only thing I didn't like was the parking spaces. Because this is also a bar &restaurant the parking spots sometimes full. We had a rental car and we didn't want to park it anywhere else but the hotel. Other then that I enjoyed my stay. Thank you so much.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Booked the suite with my husband. The space is great with a nice big studio rokm with a couch. Balcony was large and had table and chairs for 4. These may be the only positives. The bathroom was filthy, hair left in the bathroom, the drain cover left strewn on the floor, toilet seat was too small for the toilet bowl it was literally wobbling off. Kitchenette area was sticky not wiped down from previous guests. Only provided coffee mugs, no drinking glasses. When we went down to request glasses the staff member said we couldnt have glasses and made us purchase disposable plastic cups? Charging your inhouse guests for something that should be in the room already is crazy, especially after booking your most expensive room. Continental Breakfast in the morning was great. With a lovely attentive local staff member working. Great customer service from her.
Stayed 1 night in Jan 2025

4/10 Poor

Craig

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were excellent but the room was not too great. TV was cracked and unusable. Tea and coffee facilities but no bottled water or milk provided. Restaurant good and breakfast pleasant. No sleep possible firstly due to there being a karaoke session from a nearby place that finally ended at 615am. Then loud talking and laughing in the corridor and adjacent room. Will not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Ilaiasi Lelei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent service
Stayed 3 nights in Nov 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, welcoming and helpful. The A/C in the room was wonderful because it was really hot outside. The room was also very spacious. The WiFi however was weak and would go on and off. There is a Chinese restaurant downstairs for convenience and other shops and downtown are within walking distance.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
Stayed 1 night in Oct 2024

6/10 Okay

Aneth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They need to improve their breakfast as it gets too monotonous and boring after a couple of days
Stayed 7 nights in Oct 2024

6/10 Okay

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am a repeat visitor to the Emerald. It is in a good location, the staff are friendly, and the rooms are spacious with a comfortable bed and fridge. Hot water showers are a bonus in Tonga. The breakfast is included and comprises hard boiled eggs, toast, fruit and tea. My stay was booked for 11 nights and I payed full price 3 months in advance. Disappointingly Air NZ cancelled my return flight and I had to return two nights earlier than planned. I notified Emerald staff 48 hrs prior to departure that flights had been changed. When I requested a refund from management I was informed I would need to go through Hotel.com. Which I did. Despite several attempts Hotel.com could not get me the refund which was very disappointing.
Stayed 11 nights in Oct 2024

6/10 Okay

Dawn

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This place is in a great location and has so much old world charm that it could be a great hotel. But it's run down, lots of broken things, and not clean enough for most Americans.
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the reviews were pretty terrible so was not expecting much from this hotel. However, we had a great room, clean linen, hot water and a working tv, Aircon and kettle! Plus the breakfast was pretty good too! I was more than happy!
Stayed 1 night in Aug 2024