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"Great customer service! " More

By a verified traveler on Sat 07 Oct 2023

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Hotel Description

Alexandria hotel in Eisenhower East area

Eisenhower East stay

Your stay at this Eisenhower East hotel places you within 3 miles (5 km) of George Washington Masonic National Memorial and Market Square. Also, Potomac River is within 3 miles (5 km) and MGM National Harbor Casino is within 6 miles (10 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a terrace, and a garden are also offered.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$153* Per night/room Mar 31 - Apr 1

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Alexandria at Carlyle, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Alexandria at Carlyle, an IHG Hotel

Everyone (4) Couples (2) Family (7)
5 out of 5
Great customer service!

Posted by on Oct 7, 2023

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Comment from Hotel Management

Nov 9, 2023 by ABK

Thank you for your review.

5 out of 5
Great value for the money. Clean, comfortable, convenient

Posted by , from SUSSEX on Sep 15, 2023

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Comment from Hotel Management

Oct 3, 2023 by ABK

Thank you Mr. James for your review. We look forward to receiving you soon.

5 out of 5
Very nice hotel. Clean, friendly staff

Posted by on Sep 10, 2023

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Comment from Hotel Management

Oct 3, 2023 by ABK

Thank you Ms. Michelle for your review. We look forward to receiving you soon.Best regards,

2 out of 5

Posted by on Jul 30, 2023

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Comment from Hotel Management

Sep 3, 2023 by ABK

Thank you for your review.

3 out of 5
Great access to Metro and easy to walk and get anywhere in the city. (Will be better when Yellow line is back up and running). Pool under maintenance but not listed on Travelocity (but it is listed on Holiday Inns actual website). Worked out well to fly into DCA and see the city without having to rent a car. Room was fine and beds comfy. Nothing grand though and would probably go elsewhere if returning.

Posted by on Mar 18, 2023

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5 out of 5
Room cleanliness and service. Thanks to the bartender who went out of his way to deliver a plate to my room. Great staff!

Posted by , from Deerfield Beach on Feb 5, 2023

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5 out of 5
The staff were incredibly friendly and everything was clean. It's a fine hotel overall for quality and the noise from the beltway is a constant background hum which isn't the best. It's conveniently located to public transportation but lots of major, high speed driving all around. The staff though made up for the hotel's shortcomings. They were courteous, very helpful, went beyond expectations.

Posted by on Oct 9, 2022

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4 out of 5
Hotel was ok, area around the hotel was fairly clean n developed!

Posted by on Sep 20, 2022

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3 out of 5
Didn't like lack of service from staff, not enough carts to load/unload luggage on property; breakfast to pricey and variety limited. Location was convenient.

Posted by on Sep 15, 2022

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3 out of 5
I love the area the hotel is in. The only issue I had was there were no more King beds available as promised on the website

Posted by on Aug 11, 2022

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Comment from Hotel Management

Aug 20, 2022 by ns

Thank you for your feedback it means a lot to us

About the Holiday Inn Alexandria at Carlyle, an IHG Hotel

Location 2460 Eisenhower Ave, Alexandria, VA 22314

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Indoor pool

The following facilities are closed on Friday and Saturday:

  • Indoor pool

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 3315 square feet (308 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Alexandria at Carlyle, an IHG Hotel. For a fee, parking is available.

  • 1 building
  • 207 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 3315 sq ft of conference space
  • 308 sq m of conference space
  • Built in 1968
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Alexandria Station (1.7 km / 1 mi)
  • Metro station: Eisenhower Ave. Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Alexandria at Carlyle, an IHG Hotel offers 207 accommodations with safes and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Pillow options
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Bistro Eighteen 90 - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.

Lounge Eighteen 90 - This lobby lounge specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 15.0 per day.

Pet Policy

  • Pets: USD 50.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.Ā For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Service fee: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15ā€“25 for adults, and USD 15ā€“25 for children
  • Uncovered self parking fee: USD 18 per night
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alexandria SW-Eisenhower Ave
  • Holiday Inn Alexandria SW-Eisenhower
  • Holiday Inn Alexandria SW-Eisenhower Ave
  • Holiday Inn SW-Eisenhower Ave
  • Holiday Inn SW-Eisenhower Ave Hotel
  • Holiday Inn SW-Eisenhower Ave Hotel Alexandria
  • Holiday Inn Alexandria Sw Eisenhower Ave Hotel Alexandria
  • Holiday Inn Alexandria Carlyle Hotel
  • Holiday Inn Carlyle Hotel
  • Holiday Inn Alexandria Carlyle
  • Holiday Inn Carlyle
  • Holiday Inn Telegraph Rd
  • Holiday Inn Alexandria Sw Eisenhower Ave Hotel
  • Holiday Inn Alexandria SW Eisenhower Ave
  • Alexandria At Carlyle, An Ihg
  • Holiday Inn Alexandria at Carlyle
  • Holiday Inn Alexandria at Carlyle, an IHG Hotel Hotel
  • Holiday Inn Alexandria at Carlyle, an IHG Hotel Alexandria
  • Holiday Inn Alexandria at Carlyle, an IHG Hotel Hotel Alexandria

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.