6/10 Aceptable
Taina R.
4 may. 2025
Le gustó: Limpieza
Beware pets owner! Not fully fenced-in backyard!!
I’d like to start by saying that the property was very clean and well maintained, and we appreciated the updated space. However, we were disappointed that we were unable to fully enjoy the amenities due to an unresolved issue with the gate. Despite the listing promoting the property as pet-friendly, the outdoor area was not adequately secured for our dogs. Unfortunately, my husband had to purchase materials and build a temporary gate himself in order to ensure their safety, which is something we had not expected to do or pay another 50 during our stay. We did reach out regarding this issue, but unfortunately, it was not addressed at all. As a result, our experience was negatively impacted. Given the circumstances, we requested a discount or a partial refund on the amount paid for which I never received a response to this date. Our family was extremely disappointed for the amount of money paid, the outdoor conditions should have been taken care of within reasonable time. If you have dogs, please note the front gate was broken (and I have pictures) and the fence is only fenced-in on two sides.
Taina R.
Se hospedó 7 noches en abril de 2025