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"It was quite, and the front desk staff was very friendly. " More

By a verified traveler on Sat 01 Aug 2020

Hotel Description

Hotel near Chesapeake Square Mall in Chesapeake

Heart of Chesapeake

With a stay at this Western Branch North hotel, you'll be within 2 miles (3 km) of Chesapeake Square Mall and 6 miles (10 km) of Great Dismal Swamp National Wildlife Refuge. Also within 9 miles (15 km) are Riverfront Golf Club and Virginia Sports Hall of Fame and Museum.

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 90 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$103* Per night/room Aug 8 - Aug 9

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible, Non Smoking (HEARING)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel

Everyone (6) Couples (1) Family (1)
4 out of 5

Posted by on Jul 7, 2021

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1 out of 5
Room was clean

Posted by on Jun 13, 2021

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5 out of 5
It was quite, and the front desk staff was very friendly.

Posted by , from Norfolk on Aug 1, 2020

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5 out of 5

Posted by on Nov 30, 2019

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4 out of 5
Overall good one night stay. Some minor problems with an impromptu party across the hall. Hotel staff handled it fine.

Posted by on Feb 3, 2019

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3 out of 5
Staff was extremely friendly. The room was dated and a little on the dirty side. The bathtub was nasty. Breakfast was ok. Most disappointing part was that the vending area didn’t accept credit cards BUT the guest laundry machines did. Great if you’re wanting to wash your clothes but, not if you need to get detergent, drinks or a bag of chips.

Posted by , from Gum Rd. Chesapeake, VA on Nov 4, 2018

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4 out of 5
Skip the free breakfast but everything else was nice.

Posted by on Oct 18, 2018

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1 out of 5

stay away

Pros: Breakfast was ok and location worked for us.
Cons: Everything including rude staff
Location: Nice stop on the way to OBX
Rooms are dated and dirty but for one night we managed. Worst part was both of the rude front desk clerk. Rude upon checkin and when I called to get a foldaway bed they grunted at me and hung up. I might have well spent $60 for a room instead of the $150 it would have been the same.

Posted by on Aug 28, 2015

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4 out of 5

Awkward Location

The hotel desk staff was very friendly and helpful.  The only real problem we experienced was the bathroom.  My husband informed me that he was afraid to get into the tub because it only had three safety stripes and one of those did not completely adhere to the tub.  You could not adjust the shower head, it looked really old and when pulling the piece up on the faucet, you almost became afraid that the whole thing would fall into the tub.

Posted by , from Rocky Mount, NC on Jul 26, 2013

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2 out of 5

Some front desk lady were nice

I did not like the Hotel I think that the lobby looks very nice , the room need remodelation and smell funny, I think that they need to give some attention to the rooms as they do to the lobby I will find another Hotel next time that I need to go back to Chesapeake.

Posted by on Aug 27, 2011

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About the Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel

Location 2436 Gum Rd, Chesapeake, VA 23321

Property Features

Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 650 square feet (59 square meters). Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel. Free self parking is available. This Chesapeake hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 5 levels
  • 650 sq ft of conference space
  • 59 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Norfolk Intl. Airport (ORF) (25.7 km / 16 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel offers 90 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express Chesapeake
  • Holiday Inn Express Hotel Chesapeake
  • Holiday Inn Express Hotel Suites Chesapeake

You should know

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.