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Quality Hotel & Suites At The Falls

2.5 star property
Hotel near Old Falls Street in Niagara Falls

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Photo gallery for Quality Hotel & Suites At The Falls

Indoor spa tub
Property amenity
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪6 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Niagara Falls

Heart of Niagara Falls.With a stay at this Downtown Niagara Falls hotel, you'll be steps from Niagara Falls Culinary Institute and Old Falls Street. Conference Center Niagara Falls and Niagara Wax Museum of History are also within half a mile (1 km).

What's nearby

  • Old Falls Street - 1 min walk - 0.0 miles
  • Niagara Falls State Park - 2 min walk - 0.1 miles
  • Conference Center Niagara Falls - 2 min walk - 0.1 miles
  • Seneca Niagara Resort & Casino - 6 min walk - 0.4 miles
  • Maid of the Mist - 7 min walk - 0.4 miles

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Stir - ‬10 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪TDR @ Seneca Niagara Casino & Hotel - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪A&W Restaurant - ‬5 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel near Old Falls Street in Niagara Falls
Quality Hotel & Suites At The Falls offers its guests an indoor pool and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

  • 1 building
  • 206 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 20 per night); discounts available
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 19.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls

Quality & Suites At The Falls

Quality Hotel And Suites At The Falls

Quality Hotel & Suites At The Falls Hotel

Quality Hotel & Suites At The Falls Niagara Falls

Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

How close is Quality Hotel & Suites At The Falls to the airport?

Quality Hotel & Suites At The Falls is 9 mi (16-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Hotel & Suites At The Falls?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Quality Hotel & Suites At The Falls on May 28, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Hotel & Suites At The Falls have an airport shuttle?

Airport shuttle services are not available at Quality Hotel & Suites At The Falls.

Does Quality Hotel & Suites At The Falls offer free breakfast?

Quality Hotel & Suites At The Falls offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Quality Hotel & Suites At The Falls?

No, there is no casino at this hotel, but Seneca Niagara Resort & Casino (7-min walk) and Casino Niagara (3-min drive) are nearby.

What time is check-in at Quality Hotel & Suites At The Falls?

Check-in start time: 4 PM; Check-in end time: 7 AM. A fee applies for early check-in.

Is there free parking at Quality Hotel & Suites At The Falls?

This hotel offers free self parking.

Does Quality Hotel & Suites At The Falls have a pool?

Quality Hotel & Suites At The Falls features an indoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Quality Hotel & Suites At The Falls have a restaurant?

Yes, there are 2 restaurants on site.

Does Quality Hotel & Suites At The Falls have a spa?

There are no spa services available at this hotel.

How close is Quality Hotel & Suites At The Falls to downtown Niagara Falls?

Quality Hotel & Suites At The Falls is 0.1 mi away from Niagara Falls.

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 440 out of 1630 reviews
Rating 8 - Good. 363 out of 1630 reviews
Rating 6 - Okay. 348 out of 1630 reviews
Rating 4 - Poor. 237 out of 1630 reviews
Rating 2 - Terrible. 242 out of 1630 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Samantha

Stayed 1 night in Feb 2026

4/10 Poor

Samantha

Traveled with family and small children
Liked: Cleanliness
The staff was great but the halls were dim and just felt uneasy. The bathroom was so small you could have probably been sitting on the toilet while showering your legs. Also we were looking forward to the pool and it was open, well we thought then get down there to a letter saying it's getting cleaned after I called asking about the pool, where they didn't feel the need to share that info. Other then that's it's a good location pizza shop is on the bottom floor, there was a really nice scenic walking area, stores, close to the falls and you can see the casino lights which were really pretty.
Stayed 1 night in Nov 2025

6/10 Okay

Chelsi

Stayed 1 night in Feb 2026

6/10 Okay

Portia

Stayed 2 nights in Feb 2026

10/10 Excellent

sheila

Stayed 1 night in Feb 2026

2/10 Terrible

Josephine

Disliked: Cleanliness, staff & service, amenities
Ghetto as thee fukkkk Dnt stay herre
Stayed 2 nights in Feb 2026

6/10 Okay

Mark, Tempe

Traveled with family and small children
Liked: Cleanliness, amenities
The room was good, not excellent. Nice frig, microwave, iron and ironing board. Beautiful furniture. Our room did not seem visited by any cleaning person during our 4 day 3 night stay. The pool area was much louder than I expected with a loud fan high on a wall near the roof. The hot tub was slightly cloudy with a tint of green but hot. The pool was warm, clean, clear, and well heated. Breakfast was better than I expected with scrambled eggs, two different types of sausages, waffles, pancakes, yogurt, all kinds of breads, raisin toast, bagels, fruit, and juices. So a mix of average to good.
Stayed 2 nights in Feb 2026

6/10 Okay

SAMUEL, Chula Vista

Traveled with partner
Room was in good condition, floor had a very strong smell of cigarettes. There were certain times were I would smell the cigarettes in my room. This just made the stay a bit uncomfortable.
Stayed 2 nights in Feb 2026

6/10 Okay

shelly M.

Traveled with group
Liked: Staff & service
Disliked: Amenities
The amenities reflected a bar. This was not the case. There was an appearance of what would be a bar but it was not operating. This was one of the reasons I picked the hotel. If you don’t offer it don’t advertise it.
Stayed 1 night in Feb 2026

6/10 Okay

Catherine

Stayed 1 night in Feb 2026

2/10 Terrible

Charity

Business traveler
Liked: Staff & service
Disliked: Amenities
Our 1st room was dirty, bed had dirt all in the sheets, fridge was hot and smelled and key didnt work l, housekeeping had to let us in. 2nd room was ok but extremely dated. Left at 7am for an event and asked the front desk to refresh with new towels, came back and keys didnt work again, had to go down to front desk to get new keys. Got into room and no one had been there to refresh towels as we asked. We tried the breakfast on day 1, there right at 7am and the eggs were cold, sausage was rubbery and all breads were hard and drinks were not filled. Very disappointing stay for sure!
Stayed 2 nights in Feb 2026

8/10 Good

Katlyn

Traveled with family and small children
Liked: Cleanliness
Staff was great. Our first rooms heat was broken but they moved us to another room quickly. Beds were nice but bathrooms could definitely use an update.
Stayed 1 night in Feb 2026

10/10 Excellent

Michael, Orangeville

Liked: Cleanliness, amenities, property conditions & facilities
Great -- Dave was excellent at the front desk
Stayed 1 night in Jan 2026

6/10 Okay

Shauna

Stayed 1 night in Jan 2026

8/10 Good

Gerard

Traveled with family
Liked: Cleanliness, staff & service
Friendly, helpful staff, onsite pizzeria for late evening pizza. Clean room.
Stayed 1 night in Jan 2026

8/10 Good

Ashwanth

Liked: Cleanliness, property conditions & facilities
The room was spacious, clean, well kept.
Stayed 1 night in Jan 2026

10/10 Excellent

rebecca

Stayed 2 nights in Jan 2026

8/10 Good

Christina

Traveled with family
Disliked: Amenities
Wish the bar and pool.had been open
Stayed 1 night in Jan 2026

8/10 Good

michael

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Initially given wrong room (no sofa bed), front desk fixed it and gave us a better room
Stayed 2 nights in Jan 2026

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room keys didn’t work so we had to go to the front desk four times just to get into our room. The pool and hot tub were down for maintenance which they did not say before we booked the appointment. The entire state was just absolutely terrible.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ussamah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

2/10 Terrible

Amy

The hot tub and pool were out of order. The cigar lounge was closed despite saying 24 hours. We couldnt access the small shop even though the sign said we could ask at the desk.
Stayed 1 night in Jan 2026

10/10 Excellent

Daireen

Liked: Cleanliness, property conditions & facilities
Good staff ❤️
Stayed 1 night in Dec 2025

8/10 Good

Marilyn

Stayed 2 nights in Nov 2025

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean,friendly staff,everything perfect,on point. Love Quality inn Hotel and Suites
Stayed 1 night in Dec 2025

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