- Check-in time starts at 2 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply for items such as bedding and meals and must be paid directly at the hotel.
The room rate does not include access to Vinpearl Land. Guests can purchase tickets to Vinpearl Land at the hotel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is not available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Security system
- Protective clothing is available to guests
- Masks are available to guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Service animals not allowed
- Individually-wrapped food options are available through room service
- Debit cards
- Gap period enforced between guest stays 24 hours
Guests will be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: VND 3750000
- New Year's Eve (31 December) Gala Dinner per child: VND 1890000 (from 4 to 11 years old)
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: VND 715000 per vehicle (one-way)
- Rollaway bed fee: VND 2050000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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