Crowne Plaza Chester by IHG

4-star eco-certified hotel near Chester Cathedral

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Breakfast, lunch, dinner served; British cuisine

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Explore the area

Trinity Street, Chester, England, CH1 2BD

Chester Racecourse
‪4 min walk‬
Chester Cathedral
‪4 min walk‬
Chester Zoo
‪6 min drive‬
Manchester (MAN)
‪45 min drive‬

Room options

Premium Room, 1 King Bed (Super King)

240 sq ft
Sleeps 2
1 King Bed

Premium Room, Multiple Beds

315 sq ft
Sleeps 4
1 Queen Bed and 2 Double Sofa Beds

Premium Room, 1 King Bed (Super King)

Wonderful

240 sq ft
Sleeps 2
1 King Bed

Standard Room

Very good

Sleeps 2
1 Twin Bed

Suite, 1 Bedroom (Super King)

Very good

420 sq ft
Sleeps 4
1 King Bed

Premium Room

Wonderful

Sleeps 2
1 Twin Bed

Standard Room, 1 Queen Bed with Sofa bed

Good

230 sq ft
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 Queen Bed

Very good

240 sq ft
Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed

Wonderful

220 sq ft
Sleeps 2
1 Queen Bed

Standard Room, 2 Twin Beds

Very good

230 sq ft
Sleeps 2
2 Twin Beds

Premium Room, 1 Queen Bed

Wonderful

240 sq ft
Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed (Super King)

Very good

230 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Chester

City center stay.Your stay at this Chester hotel places you within a 10-minute walk of Chester Cathedral and Grosvenor Museum. Chester Racecourse and Roman Amphitheatre are also within half a mile (1 km).

What's nearby

Chester Racecourse - 4 min walk - 0.3 miles
Chester City Walls - 4 min walk - 0.3 miles
Chester Cathedral - 4 min walk - 0.3 miles
River Dee - 15 min walk - 0.8 miles
Chester Zoo - 6 min drive - 2.7 miles

Getting around

Chester Station - 17 min walk
Manchester Airport (MAN) - 44 min drive

Restaurants

‪Beer Heroes Chester - ‬3 min walk
‪Watergates Wine Bar - ‬4 min walk
‪The Shropshire Arms - ‬3 min walk
‪Custom House Inn - ‬2 min walk
‪The Flower Cup - ‬3 min walk

About this property

Crowne Plaza Chester by IHG

4-star eco-certified hotel near Chester Cathedral

Crowne Plaza Chester by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 10269 square feet (954 square meters) and includes a conference center. A hot tub, a sauna, and multilingual staff are also featured at the eco-certified Crowne Plaza Chester by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Chester hotel is smoke free.

1 building

160 guestrooms or units

7 levels

10269 sq ft of conference space

954 sq m of conference space

Built in 1989

Poolside lounge chairs

Conference center

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Newspapers in lobby (free)

Television in lobby

Bellhop

Elevator

No smoking on site

Water dispenser

Bar or lounge

Dining venue

Crowne Plaza Chester by IHG offers 160 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

Similar properties

Pool
Breakfast included
Spa
Free WiFi

$81 nightly

Jul 20 - Jul 21

Total includes taxes and fees

Property amenities

Family friendly

In-room crib
Indoor pool
Laundry facilities
Soundproofed rooms

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Self parking on site (GBP 17 per day)
Limited onsite parking
Wheelchair-accessible parking available

Food and drink

Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 16.95 for adults and GBP 9.95 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Couples/private dining

Things to do

Bicycle storage
Full-service spa
Health club
Hot tub
Indoor pool
Sauna
Steam room
TV in common areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Handrails in stairways
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Room amenities

Entertainment

32-inch flat-screen TV with digital channels

Bedroom

Blackout drapes
Egyptian cotton sheets
Free crib

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar
Tea bags/instant coffee

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 16.95 for adults and GBP 9.95 for children
Self parking fee: GBP 17 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

Pool access available from 7:30 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Crowne Plaza

Crowne Plaza Chester

Crowne Plaza Hotel Chester

Crowne Plaza Chester Hotel Chester

Crowne Plaza Chester Hotel

Crowne Plaza Chester

Crowne Plaza Chester by IHG Hotel

Crowne Plaza Chester an IHG Hotel

Crowne Plaza Chester by IHG Chester

Crowne Plaza Chester by IHG Hotel Chester

Frequently asked questions

How close is Crowne Plaza Chester by IHG to the airport?

Crowne Plaza Chester by IHG is 5.2 mi (25-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Chester by IHG?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Chester by IHG on Jul 25, 2025 start from $140.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Chester by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Chester by IHG.

Does Crowne Plaza Chester by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Chester by IHG, but English breakfast is offered for a fee of GBP 16.95 for adults and GBP 9.95 for children.

Is there a casino at Crowne Plaza Chester by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Chester by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crowne Plaza Chester by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 17 per day.

Does Crowne Plaza Chester by IHG have a pool?

Crowne Plaza Chester by IHG features an indoor pool. Guests can enjoy pool access from 7:30 AM to 8:00 PM.

Does Crowne Plaza Chester by IHG have a restaurant?

Crowne Plaza Chester by IHG is home to Stables Bar & Grill, which features British cuisine.

Does Crowne Plaza Chester by IHG have a spa?

This hotel has a spa, which features massages, body treatments, and mani/pedis.

How close is Crowne Plaza Chester by IHG to downtown Chester?

Crowne Plaza Chester by IHG is 0.2 mi away from Chester.

Crowne Plaza Chester by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Andrew

Traveled with group

Apr 15, 2025

Liked: Amenities

Very near the centre of Chester, this hotel is ideally situated for exploring the city.

Stayed 2 nights in Apr 2025

10/10 Excellent

Kazem, SAN DIEGO

Apr 15, 2025

Liked: Cleanliness, amenities

Great

Stayed 1 night in Apr 2025

6/10 Okay

Julie

Traveled with group

Apr 14, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Average Hotel

The hotel entrance is dark,dirty and dismal. It's basically a car park. The bedrooms are tired and our window was screwed closed. The duvet was a thick winter one,which we asked to change, but we're told that wasn't possible. The bar staff were lovely but the food in the restaurant was average. The breakfast was very good with quite a large selection of choice.

Stayed 2 nights in Apr 2025

8/10 Good

Lauren

Traveled with partner

Apr 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and friendly staff

Stayed 3 nights in Apr 2025

8/10 Good

Ben

Traveled with family

Apr 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were great 😊 thanks

Stayed 1 night in Apr 2025

6/10 Okay

Mark

Apr 11, 2025

Liked: Cleanliness

Disliked: Room comfort

Mustard??

It was unseasonably warm but the air conditioning was useless. Noisy but totally ineffective. We left the curtains closed and a window open to try to reduce the heat but housekeeping had opened the curtains and closed the window. Still the air con did nothing. On the first night I had a steak, which was ok. However no one in the hotel seems to have heard of mustard! My request for French mustard was met with denial then panic and ended up with being given whole grain - which was pointless. The second night, half the main courses were ‘off’. If we’d had the strength we would have walked out. Our booking, made with the maitre’d, had also disappeared! Overall the hotel was adequate, well located and with a good car park.

Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spacious room. Breakfast very nice. Staff friendly. Double bed comfy but sofa bed dipped in the middle.

Stayed 1 night in Apr 2025

10/10 Excellent

Maureen Claire

Business traveler

Apr 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay

Stayed 2 nights in Mar 2025

8/10 Good

Karen

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfy bed and a nice room. A little noisy, but it is city centre. Lovely facilities. We did message before we stayed and asked for plant milk which we were told would be put in our room, which didn't happen, which was a shame as you're a eco hotel and should be pushing dairy alternatives. But very happy with the toiletries and in general with our stay.

Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Apr 7, 2025

Stayed 1 night in Apr 2025

8/10 Good

Victoria

Traveled with partner

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service from staff, we were able to check in early before heading out for the afternoon. The on-site restaurant was excellent we really enjoyed the food, the staff were very attentive.

Stayed 1 night in Apr 2025

8/10 Good

Julie

Apr 6, 2025

Liked: Cleanliness, room comfort

Stayed here a few times over the years but the hotel is starting to looking abit run down now. The lady on reception barely spoke to us but overall nice stay breakfast was nice

Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Traveled with partner

Apr 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel was clean and the room spacious. Staff were excellent, especially in the restaurant as my wife is Coeliac and requires a gluten free diet. Her breakfast was cooked to order in a seperate area of the kitchen. The hotel is within easy walking distance of the centre of Chester

Stayed 1 night in Apr 2025

8/10 Good

Gina

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friday night stay

Stayed here as we were at the Robbie Fowler event- the hotel was fine - huge super king bed and massive television! Complimentary toiletries, 2 bottles of water in the fridge was a nice touch

Stayed 1 night in Mar 2025

10/10 Excellent

Deb

Traveled with group

Mar 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely room close to the city centre. Wonderful staff. Plenty for breakfast and quality was good too. A little noisy at early morning but to be expected close to centre. Room was spotless too.

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas, Killingworth

Business traveler

Mar 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Probably the best place to stay in Chester

Stayed 3 nights in Mar 2025

8/10 Good

Neil

Traveled with family

Mar 28, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with family

Mar 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For our first visit to Chester the hotel’s position was ideal, just a couple of hundred yards to the main streets.

Stayed 2 nights in Mar 2025

10/10 Excellent

Tina

Mar 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Britt Helene

Mar 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Mar 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Safe

Stayed 1 night in Mar 2025

10/10 Excellent

Dominic

Traveled with family

Mar 17, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend break

Great location, smelt great, parking fab and easy to check in

Stayed 1 night in Mar 2025

10/10 Excellent

Colin

Traveled with group

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

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Hotels

Crowne Plaza Chester by IHG

Choose dates to view prices

Photo gallery for Crowne Plaza Chester by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Room, 1 King Bed (Super King)

Premium Room, 1 King Bed (Super King)

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

View all photos for Premium Room, 1 King Bed (Super King)

Premium Room, 1 King Bed (Super King)

View all photos for Standard Room

Standard Room

View all photos for Suite, 1 Bedroom (Super King)

Suite, 1 Bedroom (Super King)

View all photos for Premium Room

Premium Room

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Super King)

Standard Room, 1 King Bed (Super King)

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About the neighborhood

Chester

What's nearby

Getting around

Restaurants

About this property

Crowne Plaza Chester by IHG

Awards and affiliations

Languages

Similar properties

The Mill Hotel & Spa

The Mill Hotel & Spa

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Crowne Plaza Chester by IHG Reviews

Reviews

Excellent

9.0/10

9.2/10

8.8/10

8.4/10

8.4/10