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"You are getting what you pay for. We had no problems during our stay. The staff were very polite and friendly. Our room was cleaned daily. The ... " More

By a verified traveler on Sat 14 Jul 2018

Hotel Description

3-star hotel near Naval War College Museum

In Newport

Within 2 miles (3 km) of this Newport hotel, you'll find Naval War College Museum and Touro Synagogue. International Tennis Hall of Fame and Museum and Newport Mansions are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 199 guestrooms offer free WiFi and room service. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$159 per night

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Mainstay Hotel & Conference Center ratings based on 47 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mainstay Hotel & Conference Center

Everyone (25) Family (2) Other (1)
5 out of 5
This is a very convenient place to stay. The bath tub was very slippery and there was little outlets to recharge your things. I understand they are going to overhaul this hotel so I hope they will make the suggestions that I have made known to them

Posted by on May 29, 2019

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Comment from Hotel Management

May 29, 2019 by Josh

Thank you for choosing The Mainstay Hotel! We are thrilled to hear the positive review, especially with regards to our location and staff. As stated, the property will soon be undergoing a major facelift, so all of the aging property issues will be resolved. We appreciate your feedback and we hope to see you again in the future!

4 out of 5
The place looks good , they were cleaning the pool the day we were there

Posted by on May 21, 2019

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Comment from Hotel Management

May 23, 2019 by Josh

Dear Guest, Thank you very much for staying at The Mainstay Hotel! Your feedback is very meaningful to us, as we are always striving to improve and give our guests the best possible experience. We hope to see you again soon! Please reach out if you would like to provide any further details regarding your stay.

5 out of 5
Cute restaurant inside. Convenient location. Easy check in and out.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Mar 15, 2019 by Front Office Staff

Thank you for dining and staying with us. We are happy you enjoyed your stay and hope to see you again soon!

5 out of 5
Friendly staff, clean room, comfortable bed, close to Newport playhouse

Posted by on Feb 24, 2019

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Comment from Hotel Management

Mar 15, 2019 by Front Office Staff

We are pleased to hear that you enjoyed your stay with us as well as your time in Newport . We cant wait for your next visit!

4 out of 5
The staff was less than helpful, but the experience was a good one overall.

Posted by , from Newport, RI on Dec 15, 2018

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Comment from Hotel Management

Dec 15, 2018 by Sales Manager

Amanda, thank you for choosing the Mainstay Hotel & Conference Center for your stay. We are sorry our staff was not as accommodating as they should be. We will address these issues with the whole team. We hope to get an opportunity to welcome you back for an outstanding experience next time.

5 out of 5
still convienent to everything, good value for dollar,

Posted by , from New Jersey on Nov 15, 2018

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Comment from Hotel Management

Nov 16, 2018 by Sales Manager

Bob, Thank you for the glowing review of the Mainstay Hotel & Conference Center. We are delighted to know you had a great stay. It was a pleasure hosting you, and we look forward to your next visit. Thank you.

2 out of 5
We will not stay here again. The room was your basic room, the beds were not all that comfortable. We had to plug in our A/C unit as it was half unplugged and not working. The toilet leaked on the bathroom floor. It looks like there was water damage to the room in the past. Cheap furniture, we had a wire running through our room for cable or something and honestly not worth the price we paid. Also, the exit door closest to our room did not have a card key access so guests kept propping the door with a rock which is clearly a security risk. Also the cable TV didn't work, apparently it was an area outage. Would not recommend staying here and would not choose to stay here agin.

Posted by on Jul 16, 2018

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4 out of 5
You are getting what you pay for. We had no problems during our stay. The staff were very polite and friendly. Our room was cleaned daily. The hotel is within 6-8 minutes of everything in Newport. They even have a shuttle that will bring you to the popular areas. We would stay here again.

Posted by , from Albany, NY on Jul 14, 2018

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4 out of 5
Convenient location to attractions in Newport. Staff was very helpful with any questions and recommendations. Room was clean, bed was comfortable. Access to room from parking was too far. The rooms are inexpensive for the area so it was worth the price. Would recommend adding a mirror over the bureau and was disappointed that the lamp in the room didn't work. It was very quiet.

Posted by on Jun 30, 2018

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4 out of 5
Great hotel for the price..haves stayed here twice while in the area.. we wanted to take the shuttle into town for dinner so we did it have to find parking, but when we got downstairs 30 minutes before our dinner reservation it wasn't enough time .. oh well

Posted by on Jul 20, 2017

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About the Mainstay Hotel & Conference Center

Location 151 Admiral Kalbfus Rd, Newport, RI 02840

Property Features

Mainstay Hotel & Conference Center offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Mainstay Hotel & Conference Center. Free self parking is available. This 3-star Newport hotel is smoke free.

  • 199 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newport, RI (NPT-Newport State) (4.6 km / 2.9 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Mainstay Hotel & Conference Center offers 199 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newport hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to noon.

Mainstay Hotel & Conference Center has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 12.50 per person (approximately)
  • Pet fee: USD 25 per pet, per day
  • Late check-out fee: USD 100 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Mainstay
  • Best Western Mainstay Inn
  • Best Western Mainstay Inn Newport
  • Best Western Mainstay Newport
  • Mainstay Hotel Newport
  • Mainstay Hotel
  • Mainstay Newport
  • Best Western The Mainstay Hotel Newport

You should know

  • The seasonal pool will open in May and close in September.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.