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Four Points Flex by Sheraton Newcastle

3.0 star property
3-star hotel near St. James' Park

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Photo gallery for Four Points Flex by Sheraton Newcastle

Reception
Shower, free toiletries, hair dryer, towels
Lounge
Restaurant
1 bedroom, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • St. James' Park
    ‪9 min walk‬
  • University of Newcastle-upon-Tyne
    ‪12 min walk‬
  • Quayside
    ‪13 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, City View

Standard Room, 1 Double Bed, Non Smoking, City View | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Non Smoking, City View

  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne

City center stay.Within a 15-minute walk of this Newcastle City Center hotel, you'll find St. James' Park and Quayside. Bigg Market and Castle Keep are also within half a mile (1 km).

What's nearby

  • The Glasshouse - 9 min walk - 0.5 miles
  • St. James' Park - 9 min walk - 0.5 miles
  • Northumbria University - 10 min walk - 0.6 miles
  • University of Newcastle-upon-Tyne - 12 min walk - 0.7 miles
  • Quayside - 13 min walk - 0.7 miles

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪Newcastle Tap - ‬2 min walk
  • ‪The Head of Steam Newcastle - ‬2 min walk
  • ‪Perdu - ‬2 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Empress Bar - ‬2 min walk

About this property

Four Points Flex by Sheraton Newcastle

3-star hotel near St. James' Park
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Four Points Flex by Sheraton Newcastle also features coffee/tea in a common area, a front-desk safe, and a television in a common area.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 5 levels
  • 2 sq m of conference space
  • Built in 2012
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Four Points Flex by Sheraton Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 20 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Frequently asked questions

How close is Four Points Flex by Sheraton Newcastle to the airport?

Four Points Flex by Sheraton Newcastle is 7.5 mi (16-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

Does Four Points Flex by Sheraton Newcastle have an airport shuttle?

Airport shuttle services are not available at Four Points Flex by Sheraton Newcastle.

How close is Four Points Flex by Sheraton Newcastle to the beach?

This hotel is 8.9 mi (13-min drive) from Longsands Beach and 11.6 mi (31-min drive) from Whitburn Sands. Don't forget your sunscreen!

Does Four Points Flex by Sheraton Newcastle offer free breakfast?

Free breakfast isn’t provided at Four Points Flex by Sheraton Newcastle, but buffet breakfast is offered for a fee of GBP 11.95 for adults and GBP 6.95 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Four Points Flex by Sheraton Newcastle?

No, there is no casino at this hotel, but Genting Casino Newcastle (4-min walk) is nearby.

What time is check-in at Four Points Flex by Sheraton Newcastle?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Four Points Flex by Sheraton Newcastle?

Free parking is not available at this hotel.

Does Four Points Flex by Sheraton Newcastle have a pool?

Four Points Flex by Sheraton Newcastle does not have a pool.

Does Four Points Flex by Sheraton Newcastle have a spa?

There are no spa services available at this hotel.

How close is Four Points Flex by Sheraton Newcastle to downtown Newcastle-upon-Tyne?

Four Points Flex by Sheraton Newcastle is 0.2 mi away from Newcastle-upon-Tyne.

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 10 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time the staff was so helpful, kind and thoughtful. It was like staying with family. Couldn't have been any better, thanks so much. Audrey and Mark the managers run a great staff. Even though the hotel was going through a renovation and name change from Sleeperz to Four Point Flex by Sheraton they made our stay comfortable and put us first and kept everything clean and tidy. We would like to thank all the staff members expecting Shannon, Ruben, Gabriel, Sebastian, Lauren, Michael, and Julie for making our week stay so welcoming. We will be back again some day. Love always from Victoria, B.C. Canada Kim and Janet
Stayed 7 nights in Mar 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, terrible pillows, may as well have slept on a flannel
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Walk to just about anywhere you need.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Walk to just about anywhere you need.
Stayed 1 night in Mar 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

10/10 Excellent

Munir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Fredrique

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

elaine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kamil, Eyemouth

Liked: Staff & service, amenities
Place it’s ok but for that’s price you can stay in betters hotels
Stayed 1 night in Mar 2025

6/10 Okay

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bed was really hard,, didn't sleep for 2 nights,, between that and constant trains going by,,had a "do not disturb" sign up on my door,,while in the shower,,was constantly door knocked by staff to put up a net curtain, they knew I wasn't happy,, about it,,but did they care ,,NO.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay again at Newcastle Sleeperz when we arrived we were informed the the room had just been refurbished but was not ready for us. The management were extremely sorry and offered us free drinks while we waited which wasn’t very long and gave us time to relax. Also supplied us with a free breakfast the next day, very hospitable. The room was in great condition with brand new curtains and extremely clean as always. Large comfortable bed and compact shower area with good air conditioning. Competitive price and right next to the station !! Well recommended
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Stayed 2 nights in Jan 2025

6/10 Okay

Stephen

Stayed 3 nights in Dec 2024

10/10 Excellent

Elaine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hospitality

This was a delightful 3-star hotel which gets 5 stars from me in that category. The lovely warm hospitality started upon my check-in. Shout out to Michael for his warm welcome, extremely friendly and welcoming. All his colleagues, the whole team, were really nice too. The room was a decent size, as was the bathroom - just the right size, any smaller and it would’ve been too small. The bed was fine, the mattress was fairly comfortable. The sheets were good enough. The bedroom and bathroom were very clean. My room, 206, was at the back of the building so it was quiet. There was some noise from the corridor/other rooms, but none from outside. Overall, the noise wasn’t too bad. The breakfast was great, and the staff were very accommodating. The hotel location is perfect - central and a few minutes’ walk from the station. Overall, excellent. Very happy with my stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bethany

Traveled with partner
Liked: Cleanliness, staff & service
I've stayed at the Newcastle Sleeperz Hotel a few times and never had any issues. The location is convenient for public transport with various parking options available surrounding it too. The city is within walkable distance for food and drinks too! The only issue i have is with the showering facilities. The water doesn’t always come out hot which can be a inconvenience.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in town Sleeperz

Friendly staff chilled vibe clean and tidy plenty of room and right in town
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

FRANCOIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On m’a d’abord attribué une chambre où le chauffage ne marchait pas. Il y avait déjà un petit chauffage d’appoint! J’ai dit que le chauffage ne fonctionnait pas, alors on m’a proposé rajouter d’autres petits chauffages. J’ai demandé à être changé de chambre! Mérite un meilleur service et un rafraîchissement, je m’attends clairement à une autre qualité de la part d’un hôtel d’une chaîne mariott bonvoy!
Stayed 1 night in Apr 2025

10/10 Excellent

Jon Harald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025