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4.5 out of 5

"Liked the facilities and cleanliness. Didn’t like that someone wasn’t always at the front desk. " More

By a verified traveler on Sun 04 Aug 2019

Hotel Description

3.5-star romantic hotel near Eagle Rock Reservation

Close to airport

You'll be within 2 miles (3 km) of Eagle Rock Reservation and 6 miles (10 km) of Wellmont Theatre with a stay here. Turtle Back Zoo is within 6 miles (10 km) and Seton Hall University is within 9 miles (15 km).

Free shuttle, parking

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy free perks like valet parking and an area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 89 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include room service, espresso makers, and free weekday newspapers.

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Wilshire Grand Hotel ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Wilshire Grand Hotel

Everyone (8) Couples (4) Family (4)
2 out of 5
Too much noise and the bathtub did not drain. Other than that it was clean.

Posted by on Dec 26, 2019

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4 out of 5

Posted by on Dec 25, 2019

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5 out of 5

Posted by on Aug 25, 2019

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4 out of 5
Liked the facilities and cleanliness. Didn’t like that someone wasn’t always at the front desk.

Posted by on Aug 4, 2019

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5 out of 5
The sheets, towels and bedding were pristine! The room was very clean and tastefully decorated.

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 19, 2019 by KD

Thank you very much for your feedback

5 out of 5
It was absolutely beautiful. Staff was very friendly. I will definitely stay again.

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 22, 2019 by KD

Thank you for your feedback.

5 out of 5
exceeded my expectations....staff was very accommodating!!

Posted by on May 8, 2019

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Comment from Hotel Management

Jun 22, 2019 by KD

Thank you for your feedback. We appreciate and value each guest review.

5 out of 5
the most important thing for me is that it was clean. the room was nice.check in was easy. The only negative thing was you can hear people in hallway or outside while trying to sleep. But you are going to find that everywhere.I would go back if I was in that area again.

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by Kwaku

Thank you for your feedback.

4 out of 5
It’s a lovely property. The room service pizza and cheesecake were overpriced and mediocre. The bed was comfy and clean. Breakfast was nice. I’d stay here again.

Posted by on Apr 16, 2019

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Comment from Hotel Management

May 3, 2019 by KD

Thank you.

5 out of 5
Very nice and spacious room. Comfortable beds. Friendly Staff. Have stayed there before and would again!

Posted by on Jan 28, 2019

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Property Features

The Wilshire Grand Hotel offers its guests a fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Wilshire Grand Hotel. A free area shuttle within 5 mi is available. Free valet parking is available. For a fee, the property may offer extended parking privileges after check-out. This 3.5-star West Orange hotel is smoke free.

  • 89 guestrooms or units
  • 3 levels
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Transport

  • Airport: Liberty Intl. Airport (EWR) (27.8 km / 17.2 mi)
  • Train station: Montclair Walnut Street Station (6 km / 3.8 mi)
  • Property shuttles: Free area shuttle within 5 mi; airport shuttle
  • Parking: Free valet parking

Room Amenities

The Wilshire Grand Hotel offers 89 air-conditioned accommodations with espresso makers and safes. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Espresso maker
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

The hotel hosts a free manager's reception daily.

GRILL 350 GRILL & BAR - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 35 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Wilshire
  • Grand Wilshire Hotel
  • Wilshire Grand Hotel West Orange
  • Wilshire Grand West Orange
  • Wilshire Hotel
  • Wilshire Grand Hotel
  • Wilshire Grand
  • Hotel Wilshire Grand
  • The Wilshire Grand Hotel Hotel
  • The Wilshire Grand Hotel West Orange
  • The Wilshire Grand Hotel Hotel West Orange

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.