4/10 Malo
ginny B.
21 jun. 2025
No le gustó: Limpieza
I was given the wrong address that actually didn't actually exist which I did not discover until my taxi was unable to locate it. I had to go through the vrbo app to contact the host which took a bit of time. When the local property manager called me, he gave me the correct address and paid for an uber to take me to. that address. This turned out not to be the unit I had expected when I booked the property. This in spite of having asked the host specifically if I would be staying in the unit as pictured on the verb site and assured it would be. I reached out to the property manager again who, after some time, offered to move me and my traveling companion into the expected unit the following day. We spent our first night in NYC in a unit which had not been cleaned well. My friend's pillow case had several spots of blood on it and there was a used bandaid on the floor in my bedroom. We moved to the next unit the following day (this was the unit pictured on the verb site). We had to wait until noon to move to allow the unit to be cleaned. This was a huge inconvenience as we had only 2 days to spend in NYC and this hampered our ability to see all we had hoped to see. The 2nd unit was much more comfortable in terms of layout and location. However, my friend discovered a pair of womens tights in her bed linens and the bath mat was filthy, this in spite of the cleaning crew having been there earlier in the morning we moved in.
ginny B.
Se hospedó 3 noches en junio de 2025