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4.8 out of 5

"This was my 3rd time staying at this hotel. The staff and location are great!! " More

By a verified traveler on Wed 28 Oct 2020

Hotel Description

4-star hotel near Washington Square Park

Heart of New York

Your stay at this Manhattan hotel places you within 2 miles (3 km) of Washington Square Park and New York University. National September 11 Memorial and 5th Avenue are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and valet parking. Enjoy the a rooftop terrace and perks like free WiFi.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and pillow menus, the 369 guestrooms also offer 24-hour room service and flat-screen TVs with cable channels. Other amenities include WiFi, coffee/tea makers, and down comforters.

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Tribeca New York Hotel ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Tribeca New York Hotel

Everyone (8) Family (1)
4 out of 5
This was my 3rd time staying at this hotel. The staff and location are great!!

Posted by , from Chicago, IL on Oct 28, 2020

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Comment from Hotel Management

Oct 28, 2020 by CC

Thank you for your feedback.

5 out of 5

Posted by on Jul 12, 2020

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4 out of 5
The water was not hot and we had to call the front desk about it. Once we called they were already aware of the issue but we were not infomed the night before when we checked in. We did get hot water, but we had keep checking as none ever called our room to let us know it was working again

Posted by on Feb 20, 2019

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5 out of 5
We had a great room on the 7th floor with a view of the Empire State Building. The staff was responsive and helpful in making our weekend in New York really special. Special shout-out to Front Office Supervisor Andrianis Mendoza for the extra-special treatment!

Posted by , from Hartford, CT on Nov 20, 2018

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5 out of 5

Value and Location

Title says it all. Can’t beat the price and a really good spot to get to anything and everything in the city. Didn’t try the food but the staff were friendly all the way around.

Posted by , from Massachusetts on Feb 22, 2018

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5 out of 5

Excellent Location in the city

Pros: See above
Cons: Non
Location: As noted above
All aspects of the stay were excellent, Staff responsive, and location excellent.

Posted by on Dec 15, 2017

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5 out of 5

Close to NYU

Clean hotel, excellent service especially at the reception

Posted by on Aug 30, 2017

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5 out of 5

Good hotel in a good location, helpful staff

Pros: The amenities were good, and the staff were really great. It was a good location -- close to subways, easy for taxi's/Lyft/Uber etc to have access.
Cons: The continental breakfast was a bit uninspiring, but the location for it was very nice. Also, a secure wifi would be appreciated.
Location: Wonderful Italian restaurants very close, great subway access.
Very positive vacation experience. Would definitely do this again.

Posted by on Jun 20, 2017

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5 out of 5

The heart of NYC.

Clean room, comfortable bed with lots of pillows, bathroom very clean with nice shower, hallways clean with nice old fashion photos. Staff very friendly and helpful and bar area very relaxed. Located in the heart of lower Manhattan. I recommend!

Posted by , from Long Island, NY on Jun 5, 2017

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5 out of 5

Great hotel away from the zaniness of Times Square

Pros: I had access to the club lounge. It has a great outdoor balcony where you can sit and relax, with a beautiful view of the Empire State Building.
Cons: The housekeeping staff didn't refresh our shampoo/shower gel during our stay. I'm sure if we had called down they would have sent some up.
Location: Try Saluggi's nearby - their roasted brussel sprout/bacon pizza was great! Walking distance to Washington Square/NYU. Subway right around the corner
I've stayed in NYC hundreds of times; always stayed on/close to Times Square as my offices were there. The Sheraton Tribeca was a very different experience, better in almost all ways. 1) Room size is pretty standard for NYC - not spacious, but not cramped. Bathroom only had a shower, but that was fine for me.Location - I can't stress this enough. This was a great location. A-C-E subway right around the corner, 1-2-3 just a short walk further. Lots of small restaurants within walking distance that aren't the Times Square tourist traps. We stayed 4 nights, and the staff interaction was always friendly and helpful. We took the subway to midtown to see 2 shows, and to One World Trade Center to the observatory. Very easy/quick to get there and back. Took a couple of walks to Washington Square Park (there's a pianist who played there between 11:00am-1pm on the weekend while we were there). We also have friends in Chelsea we visited, and it was easy to meet up with them from this location.

Posted by , from Dallas, Texas on May 30, 2017

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About the Sheraton Tribeca New York Hotel

Location 370 Canal Street, New York, NY 10013

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. Event space at this hotel measures 880 square feet (82 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Sheraton Tribeca New York Hotel. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 1 building
  • 369 guestrooms or units
  • 22 levels
  • 880 sq ft of conference space
  • 82 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (20.1 km / 12.5 mi)
  • Train station: New York Christopher St. Station (1.5 km / 0.9 mi)
  • Metro station: Canal St. Station (W. Broadway) (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Tribeca New York Hotel offers 369 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 6:30 AM and 10:30 AM.

Antica Ristorante - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Antica Ristorante - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 75 per night
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hotel New York Tribeca
  • Sheraton New York Tribeca
  • Sheraton Tribeca New York
  • Sheraton Tribeca New York Hotel
  • Sheraton Tribeca Hotel
  • Sheraton Tribeca
  • Sheraton Tribeca New York
  • Sheraton Tribeca New York Hotel Hotel
  • Sheraton Tribeca New York Hotel New York
  • Sheraton Tribeca New York Hotel Hotel New York

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.