4.4 out of 5

"Clean hotel, excellent service especially at the reception " More

By a verified traveler on Wed 30 Aug 2017

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Hotel Description

Sheraton Tribeca New York Hotel puts you in the heart of Manhattan, within a 20-minute stroll of popular places like New York University and National September 11 Memorial. Highlights at this hotel include 2 bars/lounges, a restaurant, and a 24-hour health club.

You can enjoy flat-screen TVs with cable channels, and all 369 rooms feature WiFi, wired Internet, and DVD players. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. 24-hour room service, coffee/tea makers, and down comforters are also available.

The restaurant, Antica Ristorante, serves Italian cuisine and is open for breakfast, lunch, and dinner. 1450 square feet (135 square meters) of event facilities include 2 meeting rooms, and other business amenities include a 24-hour business center. Additionally, you'll find WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Within a 30-minute walk of this 4-star Manhattan hotel, attractions include New York Stock Exchange and Brooklyn Bridge.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109 per night

Club Floor, Club Studio, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Double Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Floor, Club Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Tribeca New York Hotel ratings based on 29 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Close to NYU

Clean hotel, excellent service especially at the reception

Posted by on Aug 30, 2017

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5 out of 5

Good hotel in a good location, helpful staff

Pros: The amenities were good, and the staff were really great. It was a good location -- close to subways, easy for taxi's/Lyft/Uber etc to have access.
Cons: The continental breakfast was a bit uninspiring, but the location for it was very nice. Also, a secure wifi would be appreciated.
Location: Wonderful Italian restaurants very close, great subway access.
Very positive vacation experience. Would definitely do this again.

Posted by on Jun 20, 2017

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5 out of 5

The heart of NYC.

Clean room, comfortable bed with lots of pillows, bathroom very clean with nice shower, hallways clean with nice old fashion photos. Staff very friendly and helpful and bar area very relaxed. Located in the heart of lower Manhattan. I recommend!

Posted by , from Long Island, NY on Jun 5, 2017

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5 out of 5

Great hotel away from the zaniness of Times Square

Pros: I had access to the club lounge. It has a great outdoor balcony where you can sit and relax, with a beautiful view of the Empire State Building.
Cons: The housekeeping staff didn't refresh our shampoo/shower gel during our stay. I'm sure if we had called down they would have sent some up.
Location: Try Saluggi's nearby - their roasted brussel sprout/bacon pizza was great! Walking distance to Washington Square/NYU. Subway right around the corner
I've stayed in NYC hundreds of times; always stayed on/close to Times Square as my offices were there. The Sheraton Tribeca was a very different experience, better in almost all ways. 1) Room size is pretty standard for NYC - not spacious, but not cramped. Bathroom only had a shower, but that was fine for me.Location - I can't stress this enough. This was a great location. A-C-E subway right around the corner, 1-2-3 just a short walk further. Lots of small restaurants within walking distance that aren't the Times Square tourist traps. We stayed 4 nights, and the staff interaction was always friendly and helpful. We took the subway to midtown to see 2 shows, and to One World Trade Center to the observatory. Very easy/quick to get there and back. Took a couple of walks to Washington Square Park (there's a pianist who played there between 11:00am-1pm on the weekend while we were there). We also have friends in Chelsea we visited, and it was easy to meet up with them from this location.

Posted by , from Dallas, Texas on May 30, 2017

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5 out of 5

Nice hotel

Pros: Hotel was very nice, staff extremely accommodating. Room was clean and quiet
Cons: Carpet wasn't vacuumed but otherwise very nice. Surprised none of the coffee shops were open Sunday morning - Chinatown nearby was like a ghost town.
I booked this hotel thinking it was one I had stayed at before so the location was a bit off for us but it worked out. Great, clean hotel with a wonderful staff.

Posted by , from New Hampshire on Feb 27, 2017

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5 out of 5

Great Tribeca Hotel

Pros: Clean rooms, friendly staff
Location: Walked to Brooklyn Bridge.
Enjoyed our stay. I highly recommend the Club Room Pass.

Posted by , from Chicago on Jan 16, 2017

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4 out of 5
Close to city entrance, easy to drive to and then leave. Cheap and good breakfast options at deli next door to hotel. Staff was wonderful and very friendly, Starbucks inside hotel, never got time to use. Dunkin Donuts close. Plenty of food options close by, pharmacy around the corner in case something left at home; however, hotel has emergency personal bathroom supplies, just not makeup remover. Would stay here again!

Posted by , from Tennessee on Jan 7, 2017

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4 out of 5

Excellent NYC hotel

Pros: This hotel is relatively new.
This is a wonderful hotel walking distance from excellent restaurants in the Tribeca, SOHO, Chinatown, Little Italy areas plus great shopping ! Rooms are small but well equipped ; modern bathrooms and wifi is free.There's a Starbucks coffee in the lobby, great for a quick morning breakfast.

Posted by on Jun 2, 2016

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5 out of 5

Clean, Good Accomodations, EXCELLENT Staff

Pros: Staff being very accommodating, cleanliness, general welcoming atmosphere.
Location: Pepolinos was EXCELLENT. Great authentic Italian food, no chicken parm here!
I have to start out talking about Rhondalisa. She was the best concierge I could have asked for. She was so accommodating, made great suggestions for things to do, places to eat, etc. She even gave us access to the upstairs VIP lounge at no cost. She was friendly, and wonderful to work with. All of the other staff i encountered were wonderful, but she just stood out in my mind. When I booked this trip I got the non-refundable discounted rate. The last night of our stay my husband was mandated to come in to work. I called travelocity who was very helpful, but it was in the end up to the hotel whether we could get a refund. The hotel was great and refunded the rate on the spot. I was so grateful that I didn't have to pay for a night I would not use. I have stayed at several hotels in Manhattan and my husband and I decided this is the one we will return to on our next trip.

Posted by , from Peekskill, NY on Jan 11, 2016

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5 out of 5

New York

Pros: Staff. Rooms large and clean.
We were staying in New York looking at NYU. We stayed at the Fairfield Marriot on our first night. Was not the best place to stay. Then we went to Sheridan Tribeca. What a great experience and a great staff. Rooms were clean and large. Great location to visit NYU and the surrounding areas. We are from New Orleans and are spoiled by the hospitality here. The staff at Tribeca was wonderful. If my daughter gets into NYU I will be spending time at your hotel.

Posted by , from New York on Oct 13, 2015

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About the Sheraton Tribeca New York Hotel

Location 370 Canal Street, New York, NY 10013

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center and meeting rooms. Public spaces have WiFi and wired Internet for a fee. Event space at this hotel measures 1450 square feet (135 square meters). A 24-hour health club, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Sheraton Tribeca New York Hotel. For a fee, parking is available. This 4-star Manhattan hotel is smoke free.

  • 1 building
  • 369 guestrooms or units
  • 22 levels
  • 2 bars or lounges
  • 2 conference rooms
  • 1450 sq ft of conference space
  • 135 sq m of conference space
  • Built in 2010
  • Dining venue
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (28.9 km / 18 mi)
  • Train station: New York Penn Station (3.7 km / 2.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Tribeca New York Hotel offers 369 air-conditioned accommodations with DVD players and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Antica Ristorante - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Dutch Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 65 for Car/75 for SUV per night
  • Pet deposit: USD 50.00 per stay
  • Late check-out fee: USD 150.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hotel New York Tribeca
  • Sheraton New York Tribeca
  • Sheraton Tribeca New York
  • Sheraton Tribeca New York Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.