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Hampton Inn Manhattan/Times Square South

3-star property
337 West 39th Street, New York, NY 1-855-201-7819

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4.0 out of 5
Very good!
See all 17 Travelocity Reviews

"It was nice. Please add a bit more to your review. (Minimum 50 characters) " More

By a verified traveler on Tue 19 Nov 2019

Points Of Interest

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Hotel Description

3-star hotel near Times Square

Heart of New York

Within a 15-minute walk of this Midtown hotel, you'll find Times Square and Broadway. Madison Square Garden and 5th Avenue are also within 2 miles (3 km).

Renovated in 2017

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Business travelers can take advantage of the business center. A restaurant, a 24-hour front desk, and concierge services are also provided.

Free Internet, flat-screen TVs

The 184 guestrooms offer free WiFi and free wired Internet, coffee/tea makers, and flat-screen TVs. Free newspapers, free local calls, and hair dryers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Full Size Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn Manhattan/Times Square South ratings based on 17 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn Manhattan/Times Square South

Everyone (10) Couples (2) Family (8)
3 out of 5

Posted by on Aug 12, 2020

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Comment from Hotel Management

Sep 11, 2020 by Camille Gonzalez - Front Desk Supervisor

Thank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. I would like to assure you that we have addressed your concerns with the appropriate department heads, as this will enable us to prevent future guests from experiencing similar inconveniences. Hoping that this will not deter you from staying with us in the future. Thank you again for your time and patronage and enjoy the rest of your day!

1 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 18, 2020 by Will

Thank you for the feedback we hope to see you again!

5 out of 5
It was nice. Please add a bit more to your review. (Minimum 50 characters)

Posted by on Nov 19, 2019

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Comment from Hotel Management

Jan 18, 2020 by Will

Thank you for the feedback we hope to see you again!

3 out of 5

Posted by on Oct 13, 2019

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5 out of 5
The service was excellent and the cleaning of the hotel

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 29, 2019 by Will

Thank you for the feedback we hope to see you again sometime soon!

3 out of 5

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 17, 2019 by Will

Thank you for the feedback we will work on the issues and we do hope you choose to stay with us again!

5 out of 5
The most friendliest staff ever. Hotel very clean. Will stay again!

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 24, 2019 by Henry L.

Dear Valued Guest, Thank you for providing us your feedback. The staff and I hope to see you again in the near future. Sincerely, Henry L Front Office Manager Hampton Inn Times Square South

5 out of 5
We found a dirty child’s jeans under our bed so I think they need to clean a little bit better. I had to ask for more toilet paper because there was not an extra roll. Everyone that worked there was very nice.

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 11, 2019 by Henry L.

Dear Valued Guest, Thank you so much for taking the time to respond to our survey. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. I would like to assure you that we have addressed your concerns with the appropriate department heads, as this will enable us to prevent future guests from experiencing similar inconveniences. I would love to speak with you in regards to your experience. Please feel free to contact me at your earliest convenience. Thank you again for your time and patronage. I look forward to hearing from you! Sincerely, Henry L Front Office Manager Hampton Inn Times Square South.

5 out of 5
Staff very helpful and friendly. Quite, clean,and good breakfast.

Posted by on May 28, 2019

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Comment from Hotel Management

May 28, 2019 by Henry L.

Dear Valued Guest, Thank you for taking the time to leave us your feedback. We hope to see you again in the future. Sincerely, Henry L Front Office Manager Hampton Inn Times Square South

5 out of 5
Walking distance to train station, time square,. Staff very friendly and attentive. Rooms extremely clean, quiet, and comfortable!

Posted by on May 28, 2019

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Comment from Hotel Management

May 28, 2019 by Will

Thank you for the feedback and we hope to see you again soon!

About the Hampton Inn Manhattan/Times Square South

Location 337 West 39th Street, New York, NY 10018

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn Manhattan/Times Square South. A complete renovation of Hampton Inn Manhattan/Times Square South was completed in May 2017. This 3-star New York hotel is smoke free.

  • 184 guestrooms or units
  • 32 levels
  • Built in 2009
  • To-go breakfast (free)
  • Dining venue
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: John F. Kennedy Intl. Airport (JFK) (28.4 km / 17.7 mi)
  • Train station: New York Penn Station (1.2 km / 0.7 mi)
  • Metro station: 34 St. - Penn Station (0.6 km / 0.4 mi)

Room Amenities

Hampton Inn Manhattan/Times Square South offers 184 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

  • Flat-screen television
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Hampton Inn Manhattan/Times Square South has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Hampton Inn Manhattan/Times Hotel Square South
  • Hampton Inn Manhattan/Times Square South
  • Hampton Inn Manhattan/Times Square South Hotel New York
  • Hampton Inn Manhattan/Times Square South Hotel
  • Hampton Inn Manhattan/Times Square South New York
  • Hampton Inn Manhattan / Times Square South Hotel New York City
  • Hampton ManhattanTimes Square
  • Hampton Manhattan Times Square
  • Hampton Inn Manhattan/Times Square South Hotel
  • Hampton Inn Manhattan/Times Square South New York
  • Hampton Inn Manhattan/Times Square South Hotel New York

You should know

  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Hampton Inn Manhattan/Times Square South.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.