4.1 out of 5

"Even though the hotel has a tight space by the elevator exit, the room is neat and clean. The breakfast menu was good. I like there is an exhaust fa ... " More

By a verified traveler on Thu 07 Sep 2017

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Hotel Description

Hampton Inn Manhattan/Times Square South places you in the center of Manhattan, within just a 15-minute stroll of popular places like Times Square and Macy's. Highlights at this hotel include free daily breakfast.

You can enjoy flat-screen TVs with cable channels, and all 184 rooms feature free WiFi, coffee/tea makers, and free newspapers. Free local calls, safes, and hair dryers are also available.

This smoke-free hotel offers free WiFi in public areas, a fitness center, and a business center. Additionally, you'll find coffee/tea in a common area, concierge services, and a 24-hour front desk. Free hot/cold buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 3-star Hell's Kitchen hotel include Broadway and Madison Square Garden.

Room, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$139 per night

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hampton Inn Manhattan/Times Square South ratings based on 35 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5
Even though the hotel has a tight space by the elevator exit, the room is neat and clean. The breakfast menu was good. I like there is an exhaust fan in the bathroom.

Posted by , from Shakopee,mn on Sep 7, 2017

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Comment from Hotel Management

Sep 9, 2017 by Hotel Management

Thank you for staying with us!

5 out of 5

Convenient location

Cons: The view from the room was of the building next door, though I doubt the hotel has much control over that.
Location: Times Square, Circle Line Cruise pier, High Line, Broadway
The hotel was within walking distance of many of the places we wanted to go, and close to the subway and Port Authority for those that weren't nearby. It had a large complementary breakfast with some variety each day. The staff was very helpful.

Posted by , from Wisconsin on Jul 21, 2017

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Comment from Hotel Management

Jul 27, 2017 by Hotel Management

Thank you for staying with us!

2 out of 5

Hotel Condition

Pros: Location
Cons: Add eating area. Make breakfast bags and announce it to people so they can take the bag instead of standing in line.
Location: Lots of eateries, Times Square close by.
There are 32 stories in this hotel with about 6 rooms on each level (total of 150-180 rooms). There are two elevators in this hotel which were always full and had a long wait as they didn't accommodate all the guests. The breakfast room was very overcrowded and people were taking two or more of each fruit. The breakfast food was great but the seating area housed about 60-75 and did not accommodate all the guests. Many people had to take their breakfasts and take the elevator upstairs (did I mention the long wait)? Our room carpet was loose at the seams and made me trip twice.

Posted by on Jul 9, 2016

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4 out of 5

Continental breakfast

Pros: It was truly everything we expected from viewing the website. An added bonus was that the outside was decorated so nicely for the fall!!
Cons: I would have liked a refrigerator, as I requested one, and I didn't feel housekeeping supplied us with enough toweling.
Location: Located close to Times Square, and tons of shopping and eating. We also found a cute flea market in Hell's Kitchen, right down the street.
This was one of very few hotels that offered a continental breakfast. We were very satisfied with the availability of food, the variety, the freshness, and the space for dining. When staying in New York City, we felt a continental breakfast was a definite must for us, and the Hampton certainly delivered.

Posted by , from Appleton, WI on Oct 28, 2015

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5 out of 5

great stay

one of the best hotel stays in New York I've had staff was courteous and professionalrooms were clean and smell freshhighly recommend the Hampton Inn in New York 39th Street

Posted by on Oct 22, 2015

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1 out of 5

Not what it seems

Everything was nice until I got there and the King bed room I already paid for wasn't available , I had to stay in a full bed room which was extremely tiny ,there was used soap in the bathroom , over and hour wait to get my car from valet when I called 30 mins. Prior and on top everything they charged my card $132 extra and keep saying they have no record of it . The girls at the front desk are extremely rude , one hung up in my ear after I asked for a manager . Worst hotel experience ever !!!! will not be coming back and won't recommended this hotel to anyone

Posted by , from Delaware on Oct 5, 2015

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4 out of 5

Great location

Location: Times Square, Hell's Kitchen, Broadway are all within walking distance, and the subway is about 4 blocks away. This is a great location.
We were within walking distance of Times Square. Lots of sights to see, but we weren't kept awake by outside noise. Our room was comfortable. The bathroom could use a little more counter space, but otherwise was fine. The complimentary breakfast was pretty good; better than we'd expected. Lots of choices and a little different entrée each day. The hotel was clean, and the employees were helpful and friendly.

Posted by on Sep 23, 2015

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2 out of 5

Disappointed with the hotel!

Pros: Staff was friendly
Cons: Elevator delays/thermostat in room was either freezing cold or just plain hot.
Location: Location was convenient to walk to Penn Station as well as to Times Square.
We have been to NYC many times, and we have stayed in numerous hotels. This Hampton was a last minute booking, so we didn't have time to research very much. The room itself was SUPER small, even by NYC standards, but at least the mattress was very comfortable. There was a breakfast included with the stay, but it wasn't much to write home about. The biggest frustration about this hotel was simple...there are two elevators for the entire hotel. We waited about 20 minutes for the elevator to arrive to go to breakfast in the mornings, and when I made the mistake of going to the basement to the snack/vending machine....I was literally there almost 30 minutes waiting for the elevator!

Posted by , from Memphis,TN on Sep 8, 2015

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5 out of 5

Excellent choice for NYC

Pros: Location, very true to Hampton standards.
Stayed 3 nights for business but would choose this hotel in a minute for a pleasure trip. Location is excellent.

Posted by , from New Castle,PA on Aug 19, 2015

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5 out of 5

girls trip to NY

Pros: Location, Location, Location!!! minutes from Time Square
Cons: setting for breakfast was a little to small. Large bar like table in first room could have made room for a few more tables.
Location: located in the busy downtown but very quiet.. Hells Kitchen 1/2 a block away. Times Square within walking distance. Central Park maybe 8 blocks
Traveled with my 12 year old daughter. Hotel in safe neighborhood and only a few minutes from Time Square and subway. Front desk was able to help in any directional issues I had on which way to go.. Breakfast was good but a little wait time on a place to sit. The elevators were slow but I think it might have just been a full booking.

Posted by , from Sumter, SC on Aug 10, 2015

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About the Hampton Inn Manhattan/Times Square South

Location 337 West 39th Street, New York, NY 10018

Property Features

WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A fitness center, tour/ticket assistance, and multilingual staff are also featured at Hampton Inn Manhattan/Times Square South. Parking is available for a fee. A complete renovation of Hampton Inn Manhattan/Times Square South was completed in May 2017. This 3-star Manhattan hotel is smoke free.

  • 184 guestrooms or units
  • 32 levels
  • Built in 2009
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (28.1 km / 17.4 mi)
  • Train station: New York Penn Station (1.3 km / 0.8 mi)
  • Metro station: 34 St. - Penn Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hampton Inn Manhattan/Times Square South offers 184 air-conditioned accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Manhattan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness facility.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD $65-$70 plus tax per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Hampton Inn Manhattan/Times Square South.