4.9 out of 5

"I stayed in the city for a mothers day show and it was awesome The hotel was a great ending for mothers day " More

By a verified traveler on Mon 14 May 2018

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Hotel Description

3.5-star hotel near Madison Square Garden

Heart of New York

Within a 10-minute walk of this Midtown hotel, you'll find Madison Square Garden and Macy's. Times Square and Jacob K. Javits Convention Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A coffee shop, a garden, and a snack bar/deli are also on offer.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 224 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Hair dryers, safes, and phones are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$95 per night

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard New York Manhattan/Times Square West ratings based on 14 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard New York Manhattan/Times Square West

Everyone (13)
5 out of 5
Great last minute rate for the convenient location, staff were all friendly and helpful. Room was very clean, bathroom was very large and nice and clean. Toiletries and towels as expected with any room. Secure safe in the cabinet for use. Air quality of room smelled clean, with heat and air as well. The only negative was the bed was too firm for us and the pillows being feather made it too flat and uncomfortable. My neck and back were achey in the morning and it took time to get comfortable to fall asleep - but some may like the firmer mattress and down pillows so that’s just personal preference. There also is no view as it’s down an unassuming dark side street - however the plus with that is it was very quiet. All in all a total bargain for our stay and I would stay again on a last minute rate deal. We were very pleased with the experience!

Posted by on Dec 18, 2018

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Comment from Hotel Management

Dec 25, 2018 by Rosa Martinez

Hello, Thank you very much for the awesome review, We greatly appreciate it. We're very glad you enjoyed your stay with us. We hope to welcome you back in the near future.

5 out of 5
I stayed in the city for a mothers day show and it was awesome The hotel was a great ending for mothers day

Posted by on May 14, 2018

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Comment from Hotel Management

Oct 11, 2018 by Rosa Martinez

Thank you for your feedback. We appreciate you staying with us and look forward to seeing you again in the future.

5 out of 5

Great location and great customer service

We really enjoyed our stay at this hotel. From the moment we walked in, hotel staff was courteous and helpful. We arrived early and they graciously held our bags until we could check in; they also held our bags for the day after we checked out. The room was much bigger than we expected. It was one of the cleanest hotels we've ever stayed at, which was another plus! The location was great, making it a perfect spot to be able to walk out to Times Square and Broadway in the evening.

Posted by , from North Carolina on Feb 26, 2018

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4 out of 5

Excellent Satff

My wife and I had an excellent stay at Courtyard. The hotel was convenient to most of the main attractions we wanted to see. We walked to Times Square, broadway musicals, Rockefeller Center, Empire State building, many big stores and restaurants, etc. The only time we didn't walk was when we took the subway to catch the ferry to the Statue of Liberty and Ellis Island. We always felt very safe and secure. The staff was excellent - friendly and helpful - and the rooms were comfortable and clean, although they're not as large as the rooms we're accustomed to in Texas.

Posted by , from Texas on Nov 22, 2017

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5 out of 5

Nice, spacious room

Comfortable experience. The Bistro was a nice touch. A little more than your usual toaster and yogurt breakfast.

Posted by on Apr 29, 2017

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5 out of 5

Surprised get away

Always a reliable place and good location particularly walking from port authority or penn station.

Posted by on Feb 8, 2017

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5 out of 5
Quiet rooms that were really clean. Desk staff and concierge were super helpful. Close walk to Times Square

Posted by on May 2, 2016

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5 out of 5

Great room, close to Times Square

We were greeted politely by staff, given a choice of rooms and allowed to check into our room early. The room was large, comfortable, soundproof and clean. There was free wifi. The hotel is right off 8th Avenue so we felt confident and safe returning late at night. I would recommend this room to anyone who is going to Times Square or the theaters on Broadway!

Posted by on Dec 22, 2015

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Comment from Hotel Management

Dec 24, 2015 by Director of Guest Services

Thank you for taking the time to write a wonderful review of the Courtyard by Marriott Times Square West. We are so happy you loved our welcoming associates and that you were impressed by your accommodation with complimentary Wi-Fi service. As mentioned, our central location makes it most convenient for all our guests to be able to enjoy what New York City has to offer. We appreciate you for recommending us online, and we look forward to having you with us again. David Lew Director of Guest Services

4 out of 5
Very friendly staff, Starbucks cafe, comfortable bed and good security. Short walk to Javits Center and Penn Station.

Posted by on Nov 4, 2015

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Comment from Hotel Management

Nov 6, 2015 by Director of Guest Services

Thank you for choosing to stay at the Courtyard Marriott Times Square West and for sharing your amazing experience online. We are pleased to hear that you loved our convenient location and comfortable beds along with the facilities that we have to offer. Also, we are glad that you were impressed with our friendly associates who took great care of you. It was our pleasure having you stay with us and we hope to welcome you back soon. David Lew Director of Guest Services

5 out of 5

Surprisingly quiet.

Cons: More hours open on the coffee shop/bar.
The people are very gracious and the bell man/concierge was great!!!!

Posted by on Oct 20, 2015

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Comment from Hotel Management

Oct 28, 2015 by Director of Guest Services

Thank you for your stay. We are glad our staff exceeded your expectations with ensuring your utmost comfort. All of us at want every guest to have a fabulous stay, and we are so glad to know we were successful in providing this during your visit! We look forward to seeing you again at the Courtyard by Marriott Times Square West. David Lew Director of Guest Services

About the Courtyard New York Manhattan/Times Square West

Location 307 W 37th St, New York, NY 10018

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. Event space at this hotel measures 655 square feet (61 square meters). A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Courtyard New York Manhattan/Times Square West. This 3.5-star New York hotel is smoke free.

  • 224 guestrooms or units
  • 27 levels
  • 655 sq ft of conference space
  • 61 sq m of conference space
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (28.4 km / 17.6 mi)
  • Train station: New York Penn Station (1.2 km / 0.7 mi)
  • Metro station: 34 St. - Penn Station (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

Courtyard New York Manhattan/Times Square West offers 224 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 11 and USD 15 per person (approximately)
  • Nearby parking fee: USD 45 per 24 hours

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Manhattan Times Square
  • Courtyard Manhattan Times Square Hotel
  • Courtyard Manhattan Times Square Hotel New York West
  • Courtyard New York Manhattan Times Square West
  • Courtyard New York Manhattan/Times Square West Hotel
  • Courtyard Manhattan/Times Square West Hotel
  • Courtyard Manhattan/Times Square West
  • Courtyard ManhattanTimes Squa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.