4.8 out of 5

"My wife and I had an excellent stay at Courtyard. The hotel was convenient to most of the main attractions we wanted to see. We walked to Times Squa ... " More

By a verified traveler on Wed 22 Nov 2017

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Hotel Description

Courtyard New York Manhattan/Times Square West puts you in the heart of Manhattan, within just a 10-minute stroll of popular attractions like Macy's and Times Square. Highlights at this hotel include a restaurant, a bar/lounge, and a 24-hour business center.

Flat-screen TVs with cable channels are featured in all 224 rooms, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Refrigerators, safes, and hair dryers are also available.

The restaurant, The Bistro, serves American cuisine and is open for breakfast and dinner. Additionally, you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. Continental breakfast is available daily.

Within a 15-minute walk of this 3.5-star Hell's Kitchen hotel, attractions include Broadway and Empire State Building.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$128 per night

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard New York Manhattan/Times Square West ratings based on 11 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Excellent Satff

My wife and I had an excellent stay at Courtyard. The hotel was convenient to most of the main attractions we wanted to see. We walked to Times Square, broadway musicals, Rockefeller Center, Empire State building, many big stores and restaurants, etc. The only time we didn't walk was when we took the subway to catch the ferry to the Statue of Liberty and Ellis Island. We always felt very safe and secure. The staff was excellent - friendly and helpful - and the rooms were comfortable and clean, although they're not as large as the rooms we're accustomed to in Texas.

Posted by , from Texas on Nov 22, 2017

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5 out of 5

Nice, spacious room

Comfortable experience. The Bistro was a nice touch. A little more than your usual toaster and yogurt breakfast.

Posted by on Apr 29, 2017

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5 out of 5

Surprised get away

Always a reliable place and good location particularly walking from port authority or penn station.

Posted by on Feb 8, 2017

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5 out of 5
Quiet rooms that were really clean. Desk staff and concierge were super helpful. Close walk to Times Square

Posted by on May 2, 2016

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5 out of 5

Great room, close to Times Square

We were greeted politely by staff, given a choice of rooms and allowed to check into our room early. The room was large, comfortable, soundproof and clean. There was free wifi. The hotel is right off 8th Avenue so we felt confident and safe returning late at night. I would recommend this room to anyone who is going to Times Square or the theaters on Broadway!

Posted by on Dec 22, 2015

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Comment from Hotel Management

Dec 24, 2015 by Director of Guest Services

Thank you for taking the time to write a wonderful review of the Courtyard by Marriott Times Square West. We are so happy you loved our welcoming associates and that you were impressed by your accommodation with complimentary Wi-Fi service. As mentioned, our central location makes it most convenient for all our guests to be able to enjoy what New York City has to offer. We appreciate you for recommending us online, and we look forward to having you with us again. David Lew Director of Guest Services

4 out of 5
Very friendly staff, Starbucks cafe, comfortable bed and good security. Short walk to Javits Center and Penn Station.

Posted by on Nov 4, 2015

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Comment from Hotel Management

Nov 6, 2015 by Director of Guest Services

Thank you for choosing to stay at the Courtyard Marriott Times Square West and for sharing your amazing experience online. We are pleased to hear that you loved our convenient location and comfortable beds along with the facilities that we have to offer. Also, we are glad that you were impressed with our friendly associates who took great care of you. It was our pleasure having you stay with us and we hope to welcome you back soon. David Lew Director of Guest Services

5 out of 5

Surprisingly quiet.

Cons: More hours open on the coffee shop/bar.
The people are very gracious and the bell man/concierge was great!!!!

Posted by on Oct 20, 2015

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Comment from Hotel Management

Oct 28, 2015 by Director of Guest Services

Thank you for your stay. We are glad our staff exceeded your expectations with ensuring your utmost comfort. All of us at want every guest to have a fabulous stay, and we are so glad to know we were successful in providing this during your visit! We look forward to seeing you again at the Courtyard by Marriott Times Square West. David Lew Director of Guest Services

5 out of 5

Great value in Manhattan

Clean and updated room. Great bathroom, comfortable bed. Great value.

Posted by on Aug 30, 2015

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5 out of 5

One night stand

Emergency layover due to storms, flight cancelled, Not the norm, Take advantage of this one night in New York! Last minute booking, cheapest I thought, would be in Brooklyn but that didn't happen, the cheapest room is... In Manhattan?!? Rent a car at EWR, drive not far, now here we are at the Courtyard Marriott we get out of our seat at the hotel on W37th St. The check in was smooth, and now to get food. Can't wait to sleep but can't park on the street. Wait, we are in luck, for just $50 bucks we'll have the right to park over night. "What? Fifty bucks?!? Wow, that really sucks so I dismissed that clown and went further down and what did I find? Another park sign where for just 33, they could accommodate me and my 12:PM check out I could sleep late and eat!

Posted by , from New York City on Aug 12, 2015

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5 out of 5

very well located hotel in Midtown West

Pros: closeness to my daughter's place and walking distance to practically everything we do there.
Cons: the free wifi......I still don't understand that that is not a free service every where.
Location: you're near Penn Station, the Theatre district and Broadway. Lots of good places close by (Chelsea, etc) to eat.
selected the hotel due to the proximity of our daughter's apartment, (1 block down same street), and were very pleased with reception, Robert was extremely helpful in getting us accommodated as we needed a room with 2 separate beds for my children. Also, as the free wifi is "iffy" he gave us an access code with which we could perfectly connect. Everyone is very friendly and helpful, in the reception as well as the Bistro for breakfast and an evening snack. Rooms are comfortable and reasonable in size for being Midtown, bathrooms very good and all very clean. Will be back next time when in NYC.

Posted by , from Marathon, Florida Keys on Jun 22, 2015

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About the Courtyard New York Manhattan/Times Square West

Location 307 W 37th St, New York, NY 10018

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 655 square feet (61 square meters). A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Courtyard New York Manhattan/Times Square West. This 3.5-star Manhattan hotel is smoke free.

  • 224 guestrooms or units
  • 27 levels
  • 655 sq ft of conference space
  • 61 sq m of conference space
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (28.8 km / 17.9 mi)
  • Train station: New York Penn Station (1.3 km / 0.8 mi)
  • Metro station: 34 St. - Penn Station (0.3 km / 0.2 mi)

Room Amenities

Courtyard New York Manhattan/Times Square West offers 224 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 11 and USD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Manhattan Times Square
  • Courtyard Manhattan Times Square Hotel
  • Courtyard Manhattan Times Square Hotel New York West
  • Courtyard New York Manhattan Times Square West

You should know

  • Up to 3 children 1 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.