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"It was clean, but didn’t feel sanitary. There just wasn’t that fresh aspect when you walk into the room. The a/c unit kept alternating between warm an ... " More

By a verified traveler on Tue 11 Feb 2020

Hotel Description

3.5-star hotel near Wall Street

City center stay

Within a 10-minute walk of this Manhattan hotel, you'll find Wall Street and The Oculus. One World Trade Center and New York City Hall are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 326 guestrooms also offer free WiFi and Smart TVs with cable channels. Other amenities include Netflix, hair dryers, and showers.

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, River View (World Trade Center/Partial Hudson)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking, River View (WTC/Hudson)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Non Smoking (Top Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Courtyard by Marriott New York Downtown Manhattan/World Trade Center Area ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard by Marriott New York Downtown Manhattan/World Trade Center Area

Everyone (11) Couples (1) Family (4)
3 out of 5
It was clean, but didn’t feel sanitary. There just wasn’t that fresh aspect when you walk into the room. The a/c unit kept alternating between warm and cold air throughout the night, even though we set it it to 78 degrees. Every time the cold air came on the a/c unit smelled like spoiled juice. T

Posted by on Feb 11, 2020

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Comment from Hotel Management

Feb 13, 2020 by HotelMgmt

We appreciate you taking the time to review your stay and hope you had an overall enjoyable visit. Please accept our sincere apology for the disappointment you experienced with some aspects of your room. We hope you will stay with us again, as we are confident we will be able to provide you a higher level of service.

5 out of 5
The staff were very friendly and helpful! They made us feel like we were talking to friends instead of employees.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 10, 2019 by HotelMgmt

Thank you for your positive review of Courtyard New York Manhattan/World Trade Center. We are glad you enjoyed your stay and found our staff welcoming. Our team strives to create the best guest experience possible and we will be sure to share your kind words with them. We hope to see you again soon!

1 out of 5
Offer was not the reality. I paid for a “view room” a higher rate, but the “view” was, one to a construction and the second to a hard to find “partial Hudson” This room do not have the charged value. The photos in the advertised site are amazing but that is not real, this is just a trick. I will return to NY, but definitely not to this hotel or using your recommendation.

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 9, 2019 by HotelMgmt

We are sorry to hear you were disappointed in your stay due to the view from your room. Please accept our sincere apology that you were dissatisfied. We hope you will reconsider staying with us again, at which time our staff would be happy to assist you in locating a room with a better view to suit your needs.

4 out of 5

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by HotelMgmt

We are delighted we made such a great impression on you! Thank you, please visit again soon.

5 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by HotelMgmt

We are delighted you had a five-star time staying with us. It would be a treat to welcome you back. Thank you!

4 out of 5
It was peaceful. The bed was awesome!! Loved being nearby 911.i will be back next year!!!😁😁😁

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 4, 2019 by HotelMgmt

Thank you for your positive review of Courtyard New York Manhattan/World Trade Center. We are pleased to hear you had an extraordinary stay and found your room accommodating. We are looking forward to your next visit!

3 out of 5
The office work space printer was out of toner for three (or more) days Seems unusual that in NEW YORK it would take that long to replace a toner cartridge The valet parking only have ONE runner available on the day we we were leaving - it took more than 1-1/2 hours to get our car from the off site parking garage

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by HotelMgmt

Thank you for taking the time to review your stay. We trust you had an overall positive experience, though we apologize that you were inconvenienced by the printer and valet parking. It is our hope that you will stay with us again, as we are confident we will be able to provide you a higher level of service.

2 out of 5
Property was clean and staff were friendly. The rooms have motion sensors for air conditioning and the room stayed at 82 to 84 degrees. Extremely uncomfortable and the hotel sent someone to “fix” the air and it did nothing. The hotel did refund 1 night of my 2 but I will never stay there again. Also, the ice machines were broken or closed on each floor. Not what I expected from Marriott. I am also waiting to see if the charge on my credit card for 140.00 is released for valet parking that was supposed to be included in my room reservation. Overall I would give them a 2 out of 10.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 24, 2019 by HotelMgmt

We are saddened to hear your stay was not the extraordinary experience you expected. Please accept our sincere apology that your air conditioning unit was not functioning properly and was not fixed promptly. We appreciate your feedback and will be sure to review it. It is our hope that you will reconsider staying with us again and provide us another opportunity to impress you.

5 out of 5

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 8, 2019 by HotelMgmt

There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

4 out of 5
Great hotel in a perfect location for sight seeing. Comfy bed and the best hotel shower I’ve ever had!

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 10, 2019 by HotelMgmt

We at Courtyard New York Manhattan/World Trade Center appreciate your positive review. We're glad you found your room a comfortable and relaxing retreat in the midst of the busy city. We cannot wait to welcome you back!

About the Courtyard by Marriott New York Downtown Manhattan/World Trade Center Area

Location 133 Greenwich Street, New York, NY 10006

Renovations + Closures

This property is closed from September 21 2020 to April 4 2021 (dates subject to change).

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. WiFi is free in public spaces. A fitness center, a rooftop terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard by Marriott New York Downtown Manhattan/World Trade Center Area. Parking is available for a fee. This 3.5-star New York hotel is smoke free.

  • 326 guestrooms or units
  • 28 levels
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (18.6 km / 11.6 mi)
  • Train station: New York Christopher St. Station (3.3 km / 2 mi)
  • Metro station: Rector St. Station (Greenwich St.) (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard by Marriott New York Downtown Manhattan/World Trade Center Area offers 326 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Table 133 - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; masks are required in public areas. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.95 and USD 22.95 per person (approximately)
  • Valet parking fee: USD 65.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Manhattan/world Trade Center Area Hotel
  • Courtyard New York Downtown Manhattan/world Trade Center Area
  • Courtyard Manhattan/world Trade Center Area
  • Courtyard New York Downtown Manhattan/World Trade Center Hotel
  • Courtyard Manhattan/World Trade Center Hotel
  • Courtyard New York Downtown Manhattan/World Trade Center
  • Courtyard Manhattan/World Trade Center
  • Courtyard New York Downtown Manhattan/World Trade Center Hotel
  • Courtyard Manhattan/World Trade Center
  • Courtyard New York Downtown Manhattan/World Trade Center Hotel
  • Courtyard Manhattan/World Trade Center Hotel
  • Hotel Courtyard New York Downtown Manhattan/World Trade Center
  • Courtyard Manhattan/World Trade Center
  • Courtyard New York Downtown Manhattan/world Trade Center Area
  • Courtyard New York Downtown Manhattan/World Trade Center
  • Hotel Courtyard New York Downtown Manhattan/World Trade Center
  • Courtyard New York Downtown Manhattan/world Trade Center Area
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.