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4.1 out of 5

"The location was the best part of the hotel. Jose was amazingly helpful! Unfortunately, the way our room was setup, it took a staff member rearranging ... " More

By a verified traveler on Tue 16 Oct 2018

Hotel Description

3.5-star hotel near Macy's

City center stay

A stay at this Midtown hotel places you steps from Macy's and a 5-minute walk from 5th Avenue. Empire State Building and Times Square are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, LCD TVs

Featuring conveniences like sitting areas and coffee/tea makers, the 167 guestrooms also offer free WiFi and LCD TVs with satellite channels. Wired Internet, free local calls, and hair dryers are also available.

Courtyard by Marriott New York Manhattan/Herald Square ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott New York Manhattan/Herald Square

Everyone (6) Couples (1)
1 out of 5
When I got to the hotel is was over booked, They transfer me to another hotel , when I got there room they gave had 2 full bed, my I original reservation was a king bed, customer serv. In the replacement Marriot terrible front desk told me they don”t care I was not their customer Court yard just transferred me. This incident never happened to me before. 1st x I made reservation at Marriot hotel, I always use Hikton”s Hotels

Posted by on Feb 19, 2020

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3 out of 5
The location was the best part of the hotel. Jose was amazingly helpful! Unfortunately, the way our room was setup, it took a staff member rearranging our room for the sifabed to be pulled out and used. Not what we were expecting after a long day of seeing the city. On top of that, we paid extra for a continental breakfast only to find out that they didn't actually have a continental breakfast. When I called the main desk they figured something out but didn't seem as if they cared to help. They let us choose a breakfast item from the mini food place but the optuons were slim and our waffle and french toast came from the freezer.

Posted by , from Maryland on Oct 16, 2018

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5 out of 5

Central to everything in NYC. Easy walk to sites.

Pros: Location. Staff. Services. Security. Room comfort.
Location: Time Square is the hub and there are tons of things to do from there.
We were welcomed by the bellhop (Michael) and from there things only got better. We would highly recommend this hotel to everyone.

Posted by , from Regensburg, Germany on Jul 25, 2017

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5 out of 5

Courtyard in midtown

Great hotel, clean, sleek, good workout room and awesome view at the rooftop!

Posted by on Jan 17, 2016

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5 out of 5

A gem and love staying there

Pros: Beds were very comfortable. Room was very clean. Staff was very friendly and helpful !
Location: Located at Herald Square. Macys, H & M store
The location is priceless!! It is a great location to shop at Macys. We went to Macys 3 times and took all our packages back to the hotel each visit...so close .....

Posted by on Dec 14, 2015

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5 out of 5

New York done right!

Beautiful rooms with amazing views. Staff was so friendly and helpful. Do not miss the Monarch bar! The view is incredible! Rooms are very quiet!

Posted by , from alabama on Oct 14, 2015

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5 out of 5

Great location! Close to Macy's and Times Square.

Wonderful having a great hotel nearby all of the things we wanted to do....shopping, Broadway, Madison Square Gardens.

Posted by , from Bowie, MD on Mar 24, 2015

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About the Courtyard by Marriott New York Manhattan/Herald Square

Location 8 Herald Square, New York, NY 10001

Renovations + Closures

This property is closed from March 19 2020 to October 29 2020 (dates subject to change).

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 240 square feet (22 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and a vending machine are also featured at the business-friendly Courtyard by Marriott New York Manhattan/Herald Square. For a fee, parking is available. This 3.5-star New York hotel is smoke free.

  • 167 guestrooms or units
  • 17 levels
  • 240 sq ft of conference space
  • 22 sq m of conference space
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (15.6 km / 9.7 mi)
  • Train station: New York W 32nd St. Station (1.1 km / 0.7 mi)
  • Metro station: 34 St. Station (Herald Square) (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard by Marriott New York Manhattan/Herald Square offers 167 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 11:30 AM.

The Bistro - Eat. Drink. - This bistro specializes in American cuisine and serves breakfast and light fare.

Monarch Rooftop Lounge - This rooftop bar specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 12 per person (approximately)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 70 per day
  • Nearby parking fee: USD 70 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Manhattan Herald Square Hotel
  • Courtyard Marriott Manhattan Herald Square Hotel New York
  • Courtyard Marriott New York Manhattan Herald Square
  • Courtyard Marriott New York Manhattan/Herald Square Hotel
  • Courtyard Marriott Manhattan/Herald Square Hotel
  • Courtyard Marriott New York Manhattan/Herald Square
  • Courtyard Marriott Manhattan/Herald Square
  • Courtyard riott York Manhatta
  • Courtyard by Marriott New York Manhattan/Herald Square Hotel
  • Courtyard by Marriott New York Manhattan/Herald Square New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.