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"Check in process was a breeze and the staff was genuinely happy " More

By a verified traveler on Thu 23 Jan 2020

Hotel Description

3-star hotel near Treasure Chest Casino

Close to airport

A stay at this Kenner - Louis Armstrong International Airport hotel places you within half a mile (1 km) of Lafreniere Park and 3 miles (5 km) of Clearview Mall. Tulane Lakeside Hospital for Women and Children and Cafe Du Monde are also within 3 miles (5 km).

Business services

This hotel features a 24-hour health club and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a spa tub on site, and a 24-hour front desk and a garden are also provided.

Free WiFi, balconies

The 220 guestrooms have LCD TVs with cable channels and offer free WiFi and balconies. Other amenities include room service, premium bedding, and coffee/tea makers.

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds (Spacious)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (Oversized)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Spacious)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wyndham Garden New Orleans Airport ratings based on 37 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wyndham Garden New Orleans Airport

Everyone (22) Couples (8) Family (7)
2 out of 5
House keeping was terrible. The room we checked into had never been cleaned from the previous guests. The bed had been used, dirty towels were in the bathroom and the room was generally lived in. The room we were moved to was fine. Twice during our stay we left the room by 11am only to return 5-6 hours later to an unrefreshed room. (A couple of days we just left the Do Not Disturb door hanger on the handle and didn't expect service.) We noticed the same debris along the floor near the walls on the 6th floor hallways for our entire 7 day stay. When the room was refreshed the towels and bedding was great. The reception on most of the TV channels was terrible and barely viewable. The outlet next to the sink was loose which caused the hair dryer to continually turn off. The Front Desk staff was excellent despite of the many complaints we witnessed them fielding.

Posted by on Mar 4, 2020

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4 out of 5

Posted by on Feb 15, 2020

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5 out of 5
Check in process was a breeze and the staff was genuinely happy

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 23, 2020 by FD

Thank You for your rating and coment.

5 out of 5
Location, parking and staff were excellent. The room was clean and spacious.

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 21, 2020 by FD

Thank You for your comment.

4 out of 5

Posted by on Nov 14, 2019

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1 out of 5

Posted by on Oct 26, 2019

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3 out of 5
they hotel was fine and all they really didnt communicate well. and why type of hotel dont have free breakfast. 15.00 is way to much for breakfast if you staying at the hotel . sorry but i had better .

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 22, 2019 by Manager

So sorry for the confusion but most full service hotels charge for breakfast; we also do offer an express menu you may order off of at various pricing.

2 out of 5
Great location . I was there 5 days and the maid service skipped my room 2 days in a row. When the maid came in to clean my room she did it with her non speaking English attitude. Other then that I really enjoyed the room

Posted by on Aug 21, 2019

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5 out of 5
Great place! Incredible value, don’t let the price fool you, this is a fantastic hotel!

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 14, 2019 by Manager

Thank You for your rating, it really helps our future guest.

4 out of 5
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Posted by on Aug 5, 2019

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About the Wyndham Garden New Orleans Airport

Location 6401 Veterans Memorial Blvd, Metairie, LA 70003

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Wyndham Garden New Orleans Airport offers its guests a seasonal outdoor pool, a 24-hour health club, and a spa tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5565 square feet (517 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Garden New Orleans Airport. This 3-star Metairie hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 7 levels
  • 5565 sq ft of conference space
  • 517 sq m of conference space
  • Built in 1970
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge)

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (7 km / 4.4 mi)
  • Parking: Extended parking available for a surcharge

Room Amenities

Wyndham Garden New Orleans Airport offers 220 accommodations with safes and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Metairie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2017.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Airport New Orleans
  • Four Points New Orleans
  • Four Points New Orleans Airport
  • Four Points Sheraton Airport New Orleans
  • New Orleans Sheraton Four Points
  • Sheraton Airport New Orleans
  • Sheraton Four Points New Orleans
  • Sheraton Four Points New Orleans Airport
  • Sheraton New Orleans Airport
  • Sheraton New Orleans Four Points
  • Wyndham Garden New Orleans Airport Hotel Metairie
  • Wyndham Garden New Orleans Airport Hotel
  • Wyndham Garden New Orleans Airport Metairie
  • Wyndham Garden New Orleans Airport
  • Four Points By Sheraton New Orleans Airport Hotel Metairie
  • Wyndham New Orleans Metairie
  • Wyndham Garden New Orleans Airport Hotel
  • Wyndham Garden New Orleans Airport Metairie
  • Wyndham Garden New Orleans Airport Hotel Metairie

You should know

  • The seasonal pool will open in April and close in September.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.