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"Everything was wonderful " More

By a verified traveler on Wed 30 Jun 2021

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Hotel Description

3-star hotel near Lafreniere Park

Close to airport

A stay at this Kenner - Louis Armstrong International Airport hotel places you within half a mile (1 km) of Lafreniere Park and 3 miles (5 km) of Clearview Mall. East Jefferson General Hospital and Metairie Business District are also within 3 miles (5 km).

Business services

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, balconies

The 220 guestrooms have LCD TVs with cable channels and offer free WiFi and balconies. Other amenities include room service, premium bedding, and coffee/tea makers.

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Spacious)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds (Spacious)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (Oversized)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Wyndham Garden New Orleans Airport ratings based on 38 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wyndham Garden New Orleans Airport

Everyone (19) Couples (9) Family (10)
1 out of 5

Posted by on Aug 1, 2021

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5 out of 5
Everything was wonderful

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jul 1, 2021 by Hotel Staff and Management

Thank you for the glowing review and the perfect rating. We appreciate your loyalty and look forward to welcoming you back again soon!

2 out of 5

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jul 1, 2021 by Hotel Staff and Management

Thanks for choosing the Wyndham Garden Hotel and we look forward to welcoming you back again soon!

2 out of 5
Room service did not replenish items used, front desk said they could not help and refused to supply a receipt for the final bill even though I paid them and did not pay through travelocity. I would not recommend Wyndham Garden Airport in New Orleans.

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 6, 2021 by Hotel Staff and Management

Thank you for taking the time to let us know about your stay and we will be following up on the issues that you have brought to our attention.

3 out of 5
There was a manager that was a bit rude.. also the bedding could be better.. great view

Posted by on Mar 31, 2021

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Comment from Hotel Management

Mar 31, 2021 by Hotel Staff and Management

Thank you for taking the time to tell us about your stay and we will certainly follow up on the items that you mention. Thanks again for choosing the Wyndham Garden Hotel.

1 out of 5
Horrible hotel! Moments after I checked in power went out! Couldn't receive a refund. Balcony view was horrific, appears nothingike the online advertisement! Don't rent here!!!

Posted by on Mar 30, 2021

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Comment from Hotel Management

Mar 31, 2021 by Hotel Staff and Management

Thank you for taking the time to review your stay and we will apologize again for the power outage in Metairie on the afternoon that you arrived.

2 out of 5

Posted by on Feb 2, 2021

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Comment from Hotel Management

Feb 12, 2021 by Hotel Staff and Management

Thank you for taking the time to rate your recent stay with us and we look forward to welcoming you back again soon to earn a perfect rating on your next stay in the Big Easy!

4 out of 5
The staff very polite... The hotel super clean... Love to see the airplanes...

Posted by on Jan 6, 2021

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Comment from Hotel Management

Jan 6, 2021 by Hotel Staff and Management

Thank you for the glowing review and kind words about our staff who work tirelessly to treat everyone as though they are a guest in their own home. We look forward to having you back in 2021 for many more perfect stays!

4 out of 5

Posted by on Jan 5, 2021

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Comment from Hotel Management

Jan 5, 2021 by Hotel Staff and Management

Thank you for choosing the Wyndham Garden Hotel over the New Years Holiday and for rating your stay as almost perfect. We look forward to welcoming you back again throughout 2021 for absolutely perfect stays! Safe travels on the roads back to New Orleans!

2 out of 5
House keeping was terrible. The room we checked into had never been cleaned from the previous guests. The bed had been used, dirty towels were in the bathroom and the room was generally lived in. The room we were moved to was fine. Twice during our stay we left the room by 11am only to return 5-6 hours later to an unrefreshed room. (A couple of days we just left the Do Not Disturb door hanger on the handle and didn't expect service.) We noticed the same debris along the floor near the walls on the 6th floor hallways for our entire 7 day stay. When the room was refreshed the towels and bedding was great. The reception on most of the TV channels was terrible and barely viewable. The outlet next to the sink was loose which caused the hair dryer to continually turn off. The Front Desk staff was excellent despite of the many complaints we witnessed them fielding.

Posted by on Mar 4, 2020

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About the Wyndham Garden New Orleans Airport

Location 6401 Veterans Memorial Blvd, Metairie, LA 70003

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Wyndham Garden New Orleans Airport offers its guests a seasonal outdoor pool, a 24-hour health club, and a spa tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5565 square feet (517 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Garden New Orleans Airport. Free self parking is available. This 3-star Metairie hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 7 levels
  • 5565 sq ft of conference space
  • 517 sq m of conference space
  • Built in 1970
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Wyndham Garden New Orleans Airport offers 220 accommodations with safes and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Metairie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2017.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Airport New Orleans
  • Four Points New Orleans
  • Four Points New Orleans Airport
  • Four Points Sheraton Airport New Orleans
  • New Orleans Sheraton Four Points
  • Sheraton Airport New Orleans
  • Sheraton Four Points New Orleans
  • Sheraton Four Points New Orleans Airport
  • Sheraton New Orleans Airport
  • Sheraton New Orleans Four Points
  • Wyndham Garden New Orleans Airport Hotel Metairie
  • Wyndham Garden New Orleans Airport Hotel
  • Wyndham Garden New Orleans Airport Metairie
  • Wyndham Garden New Orleans Airport
  • Four Points By Sheraton New Orleans Airport Hotel Metairie
  • Wyndham New Orleans Metairie
  • Wyndham Garden New Orleans Airport Hotel
  • Wyndham Garden New Orleans Airport Metairie
  • Wyndham Garden New Orleans Airport Hotel Metairie

You should know

  • The seasonal pool will open in April and close in September.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.