Maison St Charles

3.0 star property
3-star hotel near National World War II Museum

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Photo gallery for Maison St Charles

Exterior
Property grounds
Pillowtop beds, in-room safe, desk, laptop workspace
Lunch and dinner served, seafood
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Place, Caesars Superdome
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(22 reviews)
  • City view
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed

  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Honeymoon Suite, 1 King Bed with Sofa bed

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 688 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

New Orleans

Central City stay.With a stay at this Central City hotel, you'll be within half a mile (1 km) of National World War II Museum and 2 miles (3 km) of Ernest N. Morial Convention Center. Bourbon Street and Port of New Orleans are also within 2 miles (3 km).

What's nearby

  • Magazine Street - 5 min walk - 0.3 miles
  • National World War II Museum - 6 min walk - 0.4 miles
  • Ernest N. Morial Convention Center - 13 min walk - 0.7 miles
  • Caesars Superdome - 15 min walk - 0.8 miles
  • Canal Street - 18 min walk - 1.0 mile

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Circle K - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Houston's Restaurant - ‬6 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪Lagniappe Bakehouse & Coffee - ‬8 min walk

About this property

Maison St Charles

3-star hotel near National World War II Museum
Maison St Charles offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

  • 130 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Maison St Charles offers 130 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 25 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

How close is Maison St Charles to the airport?

Maison St Charles is 15.4 mi (22-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Maison St Charles?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at Maison St Charles on May 11, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Maison St Charles have an airport shuttle?

Airport shuttle services are not available at Maison St Charles.

Does Maison St Charles offer free breakfast?

Free breakfast isn’t provided at Maison St Charles, but to-go breakfast is offered for a fee of USD 14.99 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Maison St Charles?

No, there is no casino at this hotel, but Caesars New Orleans Casino (3-min drive) and Fair Grounds Race Course (7-min drive) are nearby.

What time is check-in at Maison St Charles?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Maison St Charles?

Free parking is not available at this hotel. Self parking is available for USD 25.0 per night.

Does Maison St Charles have a pool?

Maison St Charles features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 10 PM.

Does Maison St Charles have a restaurant?

Maison St Charles is home to Mr. Eds Seafood, which features seafood.

Does Maison St Charles have a spa?

There are no spa services available at this hotel.

How close is Maison St Charles to downtown New Orleans?

Maison St Charles is 0.8 mi away from New Orleans.

Maison St Charles Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 367 out of 710 reviews
Rating 8 - Good. 161 out of 710 reviews
Rating 6 - Okay. 93 out of 710 reviews
Rating 4 - Poor. 44 out of 710 reviews
Rating 2 - Terrible. 45 out of 710 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Jaime

Stayed 2 nights in Mar 2026

8/10 Good

Stephanie, Tehachapi

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a great place for our family. Very well located near the French Quarter. The restaurant attached to the hotel is delicious. The breakfast isn’t included, but looked good. It is not dirty, but it not super clean. Very charming with many residents cats on the property.
Stayed 4 nights in Dec 2025

2/10 Terrible

Shelvy

Disliked: Cleanliness, amenities, property conditions & facilities
The room was terrible and dirty. The location was bad. The hotel on the website is very deceptive. Very dissatisfied with the experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here and really couldn’t ask for more for a great price. Clean, comfy rooms with fridge/microwave and all. We love the pool and hot tub. Free street parking right along the buildings. Such a unique area and a street car line is right in front, the hotel is made up of several historic buildings with a 24/7 security guard. Beautiful old trees, plentiful outdoor spaces. Restaurants and affordable food options next door. Cannot ask for more!
Stayed 1 night in Jan 2026

10/10 Excellent

Alicia

Stayed 1 night in Jan 2026

8/10 Good

Suleyman

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanness was Ok but heatıng was very noisy. Also an incidental fee of 100 dollars was applied, but after 20 days it hasn't been refunded me yet.
Stayed 4 nights in Dec 2025

2/10 Terrible

Heather

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms A/C wasn’t working and we stayed in the heat waiting for staff to fix it. About 6/7 hours later I begged to change rooms, even if the room was smaller just so my family could get some relief. This place was cute, but definitely not worth the price I paid especially since my room was sooooo hot.
Stayed 2 nights in Oct 2025

4/10 Poor

Danny, Saint Charles

Traveled with partner
Disliked: Cleanliness
This is a unique property that has the potential to be outstanding if areas of concern are addressed. We stayed in a junior suite and found the layout and decor to be fitting for New Orleans. It provided an authentic NOLA experience. The location is just outside of the hustle and bustle of the downtown area but still close enough for walking or to catch the streetcar just outside the front of the property. However, the cleaniless and upkeep is sorely lacking. The shower area contained mold and mildew in the door tracks and crevices. The room overall had been tidied but not thoroughly cleaned. There was a great amount of dirt and debris (including a sizeable wad of human hair) at the baseboards and behind the headboard. There is a general lack of attention. The building allows for a considerable amount of external noise to be troublesome to guests. Those above us woke early (at 5:00 a.m.) and sounded like they were walking laps and rearranging furniture above our heads. It was quite loud and made sleeping impossible. When booking the room, I filtered to breakfast included. This property offers breakfast, but at a price point that is misaligned with its offerings. We viewed the breakfast area and found everything to be substandard (limited selection, rubbery looking eggs, general disorder, and priced at $15 per person). The staff was okay when approached but did not make any effort to engage with us or offer assitance. We were disappointed overall.
Stayed 3 nights in Dec 2025

6/10 Okay

caryn

Liked: Cleanliness, staff & service
Our stay was fine overall. Parking was difficult, and we had to walk all the way around the building to enter the lobby because the gates were closed. We were told we could park on the street for free and that the city would not tow, boot, or ticket us; however, when we returned later, we had a ticket. We later learned there is a specific direction you have to park on the street—something we weren’t aware of, and we weren’t the only ones parked “incorrectly.” Our room wasn’t ready at first, which was okay since we went to eat and then walked to the Sugar Bowl. When we returned, check-in was easy and the staff was friendly. The room itself was clean and comfortable and worked for a few hours of sleep. Overall, the stay was fine, but the parking situation was frustrating. Would we stay again? Maybe, but probably not.
Stayed 1 night in Jan 2026

2/10 Terrible

Jessica

Stayed 9 nights in Dec 2025

10/10 Excellent

Wendy

It was a great location and the
Stayed 1 night in Jan 2026

8/10 Good

John, Anderson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to everything we wanted to see and do. Super comfortable beds, wicked hot hot tub! Staff were awesome!
Stayed 6 nights in Dec 2025

10/10 Excellent

Kami

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent locstion! Hottub was nice and hot!
Stayed 1 night in Jan 2026

2/10 Terrible

Akbar

Traveled with family
Disliked: Cleanliness, amenities
Very tight and noisy room. Not clean.
Stayed 4 nights in Dec 2025

4/10 Poor

Pavel Vladimirovich

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor in the room was aweful
Stayed 1 night in Dec 2025

10/10 Excellent

Isabel Alicia

Stayed 10 nights in Dec 2025

8/10 Good

Heidi

Liked: Cleanliness, amenities
Cute hotel, room could use renovating (bathroom door was cracked) . Good food options in walking distance. They do apparently run out of parking spots, so try and get there early (though they wouldn't let us check in early)
Stayed 1 night in Jan 2026

10/10 Excellent

Marshall

Liked: Cleanliness
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Carolina

Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not eat breakfast. Great little place. We will stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Teri

Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Stayed 2 nights in Dec 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice - set up like a village - with beautiful grounds. Room was nice and clean. Parking is the only negative
Stayed 1 night in Jan 2026

2/10 Terrible

Lori

Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE. Check in about one in the morning and got up in the middle of the night to use the restroom. Turned on the light to COCKROACHES. Found someone at the front desk around 7:30 and asked to be moved to a different building or speak to the manager. I was told management and housekeeping would be there by 9 and was promised a call. We left and went to eat breakfast and waste time until we had a new room and could shower and unpack. 5 HOURS LATER still no room. Finally was told I could speak to the housekeeping manager and was informed it was taking this long because I requested a specific room and it would be another 30 minutes! I called Expedia begged to move to somewhere else I just wanted to shower and unpack. Expedia said they had to call The hotel to request a refund. 5 minutes later a room was magically ready. I had already found somewhere else to stay. My whole first day of vacation wasted and zero refund for this place. Started a claim with Expedia which went absolutely nowhere. It’s a shame I’ve stayed at this hotel 3 other times and it was my go to place. DO NOT STAY HERE
Stayed 5 nights in Dec 2025

8/10 Good

Princets

Traveled with group
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Dec 2025