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4.5 out of 5

"Not convenient to street parking and unload. Parking lot is 2 short blocks away. " More

By a verified traveler on Sat 11 Dec 2021

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Hotel Description

Eco-certified hostel near Saenger Theatre

City center stay

A stay at this New Orleans Central Business District hostel places you steps from Saenger Theatre and within a 5-minute walk of Bourbon Street. Museum of Death New Orleans and Louis Armstrong Park are also within half a mile (1 km).

Renovated in 2019

This hostel features a restaurant, free WiFi in public areas, and a snack bar/deli. Enjoy the free continental breakfast each morning. Luggage storage and a safe deposit box are also provided.

Suite (Private Queen and Bunks Ensuite)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$84* Per night/room Sep 25 - Sep 26

Bed in a Women's 4-Bed Accessible Dormitory

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 1 Max

Bed in a Women's 6-Bed Dormitory

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 1 Max

Bed in a Men's 6-Bed Dormitory

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 1 Max

Bed in All-Gender 6-Bed Dormitory

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 1 Max

Bed in a Women's 4-Bed Dormitory

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 1 Max

HI New Orleans - Hostel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for HI New Orleans - Hostel

Everyone (1) Family (1)
4 out of 5
Not convenient to street parking and unload. Parking lot is 2 short blocks away.

Posted by on Dec 11, 2021

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Comment from Hotel Management

Jan 12, 2022 by Michael Foyder - General Manager

Thank you for the feedback Ti. While we do not have our own parking lot, the lot we recommend is just 2 blocks away and we do have an unloading zone in front of our building.

5 out of 5

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 13, 2019 by Mike, GM

Thank you, we appreciate your review!

About the HI New Orleans - Hostel

Location 1028 Canal Street, New Orleans, LA 70112

Property Features

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. Tour/ticket assistance, an arcade/game room, and a front-desk safe are also featured at the eco-certified HI New Orleans - Hostel. A complete renovation of HI New Orleans - Hostel was completed in July 2019. This New Orleans hostel is smoke free.

  • 44 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1899
  • Continental breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: New Orleans Union Passenger Terminal (2 km / 1.2 mi)
  • Metro station: Canal at North Rampart Stop (0.1 km / 0.1 mi)

Room Amenities

HI New Orleans - Hostel offers 44 air-conditioned accommodations with blackout drapes/curtains. This New Orleans hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is provided daily.

  • Communal kitchen access
  • Microwave
  • Oven
  • Stove
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Blackout drapes
  • Air conditioning

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Onsite venue - café.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Only bookings from non-local guests are accepted; guests whose residence is within 48 mi (77 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 48 mi (77 km) of the property will not be allowed to check in.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • HI New Orleans Hostel
  • Hi Orleans Hostel Orleans
  • HI New Orleans - Hostel New Orleans
  • HI New Orleans - Hostel Hostel/Backpacker accommodation

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.