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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Hotel near The Factory in Franklin

Choose dates to view prices

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Lobby
Exterior
Snack bar
Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Place, Saint Thomas Medical Partners
    ‪14 min walk‬
  • Place, SOAR Adventure Tower
    ‪2 min drive‬
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.6 out of 10
Exceptional
(109 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(58 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Franklin

In Franklin .Within 3 miles (5 km) of this Franklin hotel, you'll find The Factory and CoolSprings Galleria. Franklin Theatre and Lotz House Museum are also within 6 miles (10 km).

What's nearby

  • Saint Thomas Medical Partners - 14 min walk - 0.8 miles
  • SOAR Adventure Tower - 2 min drive - 1.7 miles
  • CoolSprings Galleria - 3 min drive - 2.8 miles
  • Franklin Theatre - 8 min drive - 4.3 miles
  • Vanderbilt University - 19 min drive - 21.2 miles

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 27 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Oscar's Taco Shop - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Steak 'n Shake - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel near The Factory in Franklin
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Franklin Cool Springs Nashville also features a 24-hour fitness center, coffee/tea in a common area, and a convenience store. Self parking is free.

This Franklin hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Pool or billiards table
  • Convenience store
  • Elevator
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

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Drury Plaza Hotel Nashville Franklin
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  • Breakfast included
  • Pet friendly
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Property amenities

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

How close is Tru by Hilton Franklin Cool Springs Nashville to the airport?

Tru by Hilton Franklin Cool Springs Nashville is 21.9 mi (27-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Franklin Cool Springs Nashville?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Franklin Cool Springs Nashville on Mar 22, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Franklin Cool Springs Nashville have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Franklin Cool Springs Nashville.

Does Tru by Hilton Franklin Cool Springs Nashville offer free breakfast?

Tru by Hilton Franklin Cool Springs Nashville offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Tru by Hilton Franklin Cool Springs Nashville?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Franklin Cool Springs Nashville?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tru by Hilton Franklin Cool Springs Nashville?

This hotel offers free self parking.

Does Tru by Hilton Franklin Cool Springs Nashville have a pool?

Tru by Hilton Franklin Cool Springs Nashville does not have a pool.

Does Tru by Hilton Franklin Cool Springs Nashville have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Franklin Cool Springs Nashville to downtown Franklin?

Tru by Hilton Franklin Cool Springs Nashville is 3.2 mi away from Franklin.

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1010 reviews
Rating 8 - Good. 146 out of 1010 reviews
Rating 6 - Okay. 41 out of 1010 reviews
Rating 4 - Poor. 16 out of 1010 reviews
Rating 2 - Terrible. 13 out of 1010 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean/new/good quality
Stayed 2 nights in Dec 2025

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, amenities
Friendly staff,great prices,clean! And a nice breakfast. Great inexpensive place to stay and do all kinds of things in the area.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Very clean hotel and close to downtown Franklin. Staff was very friendly and helpful.
Stayed 3 nights in Dec 2025

8/10 Good

Christy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worker was cleaning the counter and went to fix the yogurt machine. He didn’t put gloves on but just stuck his fingers in the yogurt. Beds are hard but I felt like the rooms are clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Danielle

Business traveler
Great experience
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well kept
Stayed 2 nights in Dec 2025

10/10 Excellent

LaShonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and good food for breakfast
Stayed 1 night in Dec 2025

8/10 Good

ANTHONY, GENEVA

Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean, comfy beds, nice little market, easy parking, and easy access to multiple locations. Breakfast was good and always replenished, and we loved having hot beverages available 24/7.
Stayed 4 nights in Dec 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower head fell off while trying to adjust the spray pattern. Couldn’t adjust wall thermostat to get the room warmer.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jan Noel, Richmond

Stayed 3 nights in Dec 2025

10/10 Excellent

Rita

Stayed 2 nights in Dec 2025

8/10 Good

Todd

Stayed 1 night in Dec 2025

10/10 Excellent

Myshna

Business traveler
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christine

Stayed 3 nights in Nov 2025

10/10 Excellent

Jamie

Stayed 3 nights in Nov 2025

10/10 Excellent

Kacey

Stayed 4 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was courteous and accommodating. I would definitely stay there again. The location is convenient to everything I need.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jady

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing for the price, the staff and cleaning lady’s were so friendly. My dog had a few accidents sadly in the room due to my family feeding him thanksgiving food but they were all so accommodating and didn’t make me feel embarrassed. Thank you all for a great thanksgiving experience I will be back :)
Stayed 5 nights in Nov 2025

10/10 Excellent

Robyn

Stayed 3 nights in Nov 2025

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, amenities
It was well maintained
Stayed 2 nights in Nov 2025

10/10 Excellent

Sherry

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rhonda is the best! Great stay with yummy coffee and clean rooms. Perfect location too!
Stayed 1 night in Nov 2025

6/10 Okay

Neal, Fenton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall the experience,, cleanliness and aesthetics of the hotel and room were great. My biggest complaint was the air conditioner unit in the outside wall. Which had a continuous air circulation mode which was quite loud and made it difficult to sleep. In fact for our 4 night stay neither my wife and I enjoyed a good night of sleep. I felt like there was a constant revving of a car engine next to our bed. NOTE we do not sleep with a white noise apparatus st home or when we travel so this was quite annoying to us.
Stayed 4 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Cleanliness
Stayed 1 night in Nov 2025