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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Hotel near The Factory in Franklin

Choose dates to view prices

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Lobby
Exterior
Snack bar
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Place, Saint Thomas Medical Partners
    ‪15 min walk‬
  • Place, SOAR Adventure Tower
    ‪2 min drive‬
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(102 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(51 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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4.4 out of 5, Excellent, 542 reviews
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About the neighborhood

Franklin

In Franklin .You'll be within 3 miles (5 km) of The Factory and 6 miles (10 km) of CoolSprings Galleria with a stay here. Franklin Theatre and Lotz House Museum are also within 6 miles (10 km).

What's nearby

  • Saint Thomas Medical Partners - 15 min walk - 0.8 miles
  • SOAR Adventure Tower - 2 min drive - 1.7 miles
  • CoolSprings Galleria - 3 min drive - 2.8 miles
  • Vanderbilt University - 19 min drive - 21.2 miles
  • Broadway - 20 min drive - 22.1 miles

Getting around

  • Nashville Riverfront Station - 24 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪Blimpie - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Oscar's Taco Shop - ‬3 min drive
  • ‪Steak 'n Shake - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel near The Factory in Franklin
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Franklin Cool Springs Nashville also features a 24-hour fitness center, coffee/tea in a common area, and a convenience store. Self parking is free.

This Franklin hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Pool or billiards table
  • Convenience store
  • Elevator
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

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Home2Suites by Hilton Nashville Franklin Cool Springs
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  • Breakfast included
  • Pet friendly
  • Free WiFi
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The price is $115
Jan 29 - Jan 30
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

How close is Tru by Hilton Franklin Cool Springs Nashville to the airport?

Tru by Hilton Franklin Cool Springs Nashville is 22.1 mi (25-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Franklin Cool Springs Nashville?

As of Jan 24, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Franklin Cool Springs Nashville on Jan 29, 2026 start from $96.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Franklin Cool Springs Nashville have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Franklin Cool Springs Nashville.

Does Tru by Hilton Franklin Cool Springs Nashville offer free breakfast?

Tru by Hilton Franklin Cool Springs Nashville offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Tru by Hilton Franklin Cool Springs Nashville?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Franklin Cool Springs Nashville?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tru by Hilton Franklin Cool Springs Nashville?

This hotel offers free self parking.

Does Tru by Hilton Franklin Cool Springs Nashville have a pool?

Tru by Hilton Franklin Cool Springs Nashville does not have a pool.

Does Tru by Hilton Franklin Cool Springs Nashville have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Franklin Cool Springs Nashville to downtown Franklin?

Tru by Hilton Franklin Cool Springs Nashville is 3.2 mi away from Franklin.

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1010 reviews
Rating 8 - Good. 148 out of 1010 reviews
Rating 6 - Okay. 41 out of 1010 reviews
Rating 4 - Poor. 16 out of 1010 reviews
Rating 2 - Terrible. 12 out of 1010 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

ANTHONY, GENEVA

Stayed 1 night in Dec 2025

10/10 Excellent

SUZANNA

Stayed 1 night in Oct 2025

10/10 Excellent

Kornelis, Independence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Jerome

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Chrissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!! Clean, awesome staff, quiet, easy to get to everything - loved our stay here! The breakfast was phenomenal! Pancakes seriously tasted like IHOP, they offered whipped cream, sprinkles and chocolate chips for my kids, lots of cereals to choose from, eggs & bacon or sausage, oatmeal….everything was really good!
Stayed 3 nights in Oct 2025

10/10 Excellent

Victor

Stayed 2 nights in Oct 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Some days the room was straightened up. Others we came back that afternoon and it looked exactly like when we left
Stayed 4 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was extremely clean. Staff was friendly. The rooms are very clean but no furniture to sit in other than an office desk chair. Walls are thick and noise is a minimum.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking lot is well lit. Did not have breakfast no time...
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness
This small boutique hotel is good for the quick easy stay. Nothing terribly fancy but serves as more than adequate and cost-effective space to bed-down while visiting the greater Nashville area
Stayed 3 nights in Oct 2025

10/10 Excellent

brandon

Stayed 1 night in Oct 2025

10/10 Excellent

Carrie, Hixson

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great everything was clean… the $75 pet fee was unexpected and honestly pretty high… But they did accommodate the request for ground floor having a pet , that helped… I just don’t like surprises…
Stayed 1 night in Oct 2025

10/10 Excellent

shannon

Stayed 1 night in Oct 2025

10/10 Excellent

Ralph D

Liked: Cleanliness
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Oct 2025

10/10 Excellent

al

Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, immaculate rooms. We will definitely be repeat customers.
Stayed 3 nights in Oct 2025

6/10 Okay

Joanie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Our bed sheets were dirty and had crumbs and hair all over them. The kind lady at the desk came up and changed them. Everything else was clean. I just can’t believe that bed was made up like that, with dirty sheets from whoever stayed there before us. The lady also offered to issue a refund for part of our balance, but since I booked through Expedia, there wasn’t anything she could do unfortunately and recommended always booking directly with hotels instead of using these services in case this ever was to happen again.
Stayed 1 night in Oct 2025

10/10 Excellent

Nelson

Stayed 2 nights in Oct 2025

10/10 Excellent

Aldona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Orrin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and it was mostly great but the top sheet in the room had some dirty spots that smelled funny.
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Liked: Property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

10/10 Excellent

Stefania

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Front staff was very friendly and helpful
Stayed 3 nights in Oct 2025