4/10 Malo
Jennifer S.
31 mar. 2026
Le gustó: Limpieza
We were in town for a cheerleading competition, we flew in from out of state. We were very disappointed when we arrived. The listing clearly showed pictures of a bedroom with a bed, a rollaway bed and a pullout sofa. Not only did it show these pictures but it also said in the listing that there was a pullout sofa, bed and it accommodated for individuals for sleeping. When we arrived, there was the bedroom with the bed and a rollaway bed and a regular couch. I reached out to management to alert them of this and they said none of their units had pull out couches. However, again, the listing showed pictures of the living room with a pullout sofa, and it clearly listed it in the listing as having a pullout sofa. Also, there was only half a roll of toilet paper on the roll when we got there and when I reached out to management to ask for some more, they told me that it’s our responsibility to get more after the first role is used. However, there was only half a roll provided to us, a family of four upon arrival. I reached out to management to let them know of my disappointment in the property listing versus what was really in the unit and how things were handled, and they told me that I was not entitled to a refund and there was nothing that they could do. I would never stay in this unit again, and I definitely would not recommend it to anyone who has more than three people in their party. The listing and pictures are completely inaccurate.
Jennifer S.
Se hospedó 4 noches en marzo de 2026