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Thompson Nashville

4.5-star property
401 11th Ave S, Nashville, TN 1-855-201-7819
4.6 out of 5
Wonderful!
See all 17 travelocity Reviews

"The Gulch is a wonderful area of Nashville. It's safe and plenty to do there. The Thompson was beautiful. The Pelotons in the gym were an added bon ... " More

By a verified traveler on Tue 29 Mar 2022

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Hotel Description

4.5-star luxury hotel near Broadway

City center retreat

Within a 15-minute walk of this Downtown Nashville hotel, you'll find Music City Center and Bridgestone Arena. Broadway and Vanderbilt University are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, a library, and a hair salon are also on offer.

Room, 2 Double Beds (Neighborhood View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$314* Per night/room Apr 8 - Apr 9

Room, 2 Double Beds, Corner

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Corner (Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Thompson)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Thompson Nashville ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Thompson Nashville

Everyone (11) Couples (3) Family (4)
5 out of 5
The Gulch is a wonderful area of Nashville. It's safe and plenty to do there. The Thompson was beautiful. The Pelotons in the gym were an added bonus :)

Posted by , from plymouth on Mar 29, 2022

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Comment from Hotel Management

Apr 4, 2022 by JT, Concierge

Thank you so much for this great review! We look forward to welcoming you back to Nashville!

5 out of 5
Staff was professional and courteous. Plenty of places to eat and shop. All around nice hotel.

Posted by on Apr 13, 2021

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3 out of 5
Nice. Clean. Stylish furniture. Rooftop lounge is one of the best vibes in Nashville. Room wasn’t worth the price. No coffee maker or microwave. Generic towels. Customer service lacking. Hardly acknowledged at the door or by desk staff.

Posted by , from Nashville on Dec 6, 2020

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Comment from Hotel Management

Dec 13, 2020 by N

Hello Tara! I am glad to hear you enjoyed the rooftop but so sorry our service did not meet expectations. I assure you I will be addressing and sharing your feedback with my Team. I appreciate you sharing these details so we can continue to improve. Wishing you all the best and Happy Holidays!

5 out of 5
We liked the friendliness and they were especially friendly to our furry friend!

Posted by on Jan 11, 2020

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Comment from Hotel Management

Jan 12, 2020 by Front Office Manager

Thank you for your kind review! We are glad you had a great stay. We hope to welcome you and your furry friend back soon!

5 out of 5

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 23, 2019 by Assistant Front Office Manager

Thank you for your review! We appreciate your feedback. Come back and see us soon.

5 out of 5
It was very clean and we were able to walk to many places to eat and shop! Staff is friendly and welcoming!

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 3, 2019 by Front Office Manager

Thank you for your kind review and feedback! We hope to see you soon!

5 out of 5
Loved the location and the modern vibe. All of interactions with the hospitality team for room service, gluten free dining and hotel questions and interactions were on point and went beyond our expectations.

Posted by , from Fairfax on Aug 5, 2019

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Comment from Hotel Management

Aug 6, 2019 by Thompson Nashville

Thank you for your kind review! We are so glad you loved our staff and that we were able to provide you with service beyond your expectations! Please come back and see us soon.

5 out of 5
This a very nice hotel with a Starbucks right across the road.

Posted by on Mar 2, 2019

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Comment from Hotel Management

Mar 5, 2019 by KadianS

Thanks so much - come back soon

1 out of 5

Loud & no amenities

They cater to a very specific crowd 21-28 yr olds. Room service is awful

Posted by , from Brentwood, Tn on Jul 16, 2018

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Comment from Hotel Management

Jul 17, 2018 by Lia Navarrette

Thank you for taking time to share your comments and allowing us an opportunity to respond to your concerns. Please accept my most heartfelt apology for your stay with us not meeting your expectations and our standard of excellence. I appreciate your constructive feedback and assure you we will use it to further improve future guest experiences. I appreciate you choosing to stay with us and hope that you will return to Thompson Nashville in the future and give us another chance.

5 out of 5

Parents night away

This place was wonderful. So pretty and clean. The area around was just as great! Will be staying again!

Posted by , from kentucky on Mar 12, 2018

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Comment from Hotel Management

Mar 15, 2018 by Rosie McCutchen - Night Manager

Thank you for the great review, Kristen! We are so excited to see that you enjoyed your stay with us and hope to see you back soon.

About the Thompson Nashville

Location 401 11th Ave S, Nashville, TN 37203

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. A fitness center, a library, and tour/ticket assistance are also featured at the luxury Thompson Nashville. Parking is available for a fee.

  • 224 guestrooms or units
  • 12 levels
  • Built in 2016
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Nashville Riverfront Station (1.8 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Thompson Nashville offers 224 accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Premium satellite television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Egyptian cotton linens
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

LA Jackson - This rooftop bar serves light fare only.

The Marsh House - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Open daily.

Killebrew - This coffee shop serves breakfast, lunch, and light fare. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing on site
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10–40 for adults, and USD 10–40 for children
  • Valet parking fee: USD 46 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Thompson Nashville Hotel
  • Thompson Nashville Hotel
  • Thompson Nashville Nashville
  • Thompson Nashville Hotel Nashville

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.