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4.7 out of 5

"From pulling into the valet drive, to check in and finding the room, it was a quick process the room was comfortable and clean. " More

By a verified traveler on Sun 21 Mar 2021

Hotel Description

3-star hotel near Country Music Hall of Fame and Museum

Downtown Nashville stay

A stay at this Downtown Nashville hotel places you steps from Music City Center and a 5-minute walk from Country Music Hall of Fame and Museum. Bridgestone Arena and Nashville Broadway are also within half a mile (1 km).

Poolside dining

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and valet parking. Unwind with a drink at one of the 3 bars/lounges and enjoy free perks like buffet breakfast and WiFi in public areas.

Free WiFi, kitchens

The 136 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. LED TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$198* Per night/room Aug 23 - Aug 24

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Residence Inn by Marriott Nashville Downtown/Convention Center ratings based on 9 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott Nashville Downtown/Convention Center

Everyone (3) Couples (4) Family (2)
5 out of 5

Posted by on Mar 27, 2021

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Comment from Hotel Management

Apr 7, 2021 by Manager

Dear Guest, We are thrilled you had an excellent stay at Residence Inn Nashville Downtown, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Juan Mera General Manager

5 out of 5
From pulling into the valet drive, to check in and finding the room, it was a quick process the room was comfortable and clean.

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 25, 2021 by General Manager

Dear Guest, it was a pleasure reading your review of Residence Inn Nashville Downtown. We have an exceptional team whose top priority is making sure every guest is comfortable and feels at home. We will enjoy sharing your compliments with each of them. We appreciate you choosing us for your visit to Nashville and look forward to seeing you soon. Juan Mera General Manager

5 out of 5
Great service! Room was very clean and modern. I am looking forward to my next stay.

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 8, 2021 by General Manager

Dear Guest, it was a pleasure reading your review of Residence Inn Nashville Downtown. We are thrilled to know we exceeded your expectations with our refreshing accommodations and our caring hospitality. We have an exceptional team whose top priority is making sure every guest is comfortable and feels at home. We will enjoy sharing your compliments with each of them. We are excited about your next visit. Juan Mera, General Manager

3 out of 5
It was clean and sufficient. Not spectacular for the money. The staff were polite but always acted like they were too busy to give you the attention

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 16, 2021 by General Manager

Dear Guest, thank you for your review. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Juan Mera General Manager

5 out of 5

Posted by on Nov 30, 2020

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Comment from Hotel Management

Dec 1, 2020 by General Manager

Dear Guest, thank you for the perfect rating. We are glad you had a wonderful time at Residence Inn Nashville Downtown. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Juan Mera General Manager

5 out of 5
Beautiful new hotel with wonderful staff. We will visit them again. Great location for walking to downtown.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by General Manager

Dear Rick, thank you for the generous rating of Residence Inn Nashville Downtown. We are delighted you loved everything we have to offer, including our amiable staff and supreme location. We hope you will come back to see us soon, and we wish you all the best with your travels. Andrew Ward, General Manager

4 out of 5
Could not communicate with room service staff due to language barrier. When asked to replenish the coffee bar in our room all we received was decaf and no creamer or sugar

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by General Manager

Dear Jennifer, thank you for taking the time to write a review about your stay at the Residence Inn Nashville Downtown. From your rating, it seems you had an overall satisfactory visit. However, we are sorry for not meeting some of your expectations and the difficulty you had while communicating with our associates. We are grateful for your patience and helpful feedback. Thank you once more for the kind rating, and we hope to see you again soon. Andrew Ward, General Manager

5 out of 5
Location was across from music city center. Staff was friendly and helpful.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by General Manager

Dear Guest, thank you for the generous rating of Residence Inn Nashville Downtown. We are delighted you loved everything about your stay, including our convenient location and courteous staff. We hope you will come back to see us soon, and we wish you all the best with your travels. Andrew Ward, General Manager

5 out of 5
Very close to Broadway and live music. Staff was friendly and helpful! We had a great time! Martin's bar b que was around the corner. Yum

Posted by on May 8, 2019

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Comment from Hotel Management

May 9, 2019 by General Manager

Dear Guest, thank you for the generous rating of Residence Inn Nashville Downtown. We are delighted you enjoyed everything we have to offer, including our ideal location and friendly associates. We hope you will come back to see us soon, and we wish you all the best with your travels. Andrew Ward, General Manager

About the Residence Inn by Marriott Nashville Downtown/Convention Center

Location 410 5th Ave S, Nashville, TN 37203

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Residence Inn by Marriott Nashville Downtown/Convention Center offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Residence Inn by Marriott Nashville Downtown/Convention Center. Parking is available for a fee. This 3-star Nashville hotel is smoke free.

  • 136 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Buffet breakfast (free)
  • Bar by the pool
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Nashville International Airport (BNA) (12.5 km / 7.8 mi)
  • Train station: Nashville Riverfront Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Residence Inn by Marriott Nashville Downtown/Convention Center offers 136 accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

KV5 - This poolside bar specializes in American cuisine and serves lunch and dinner.

AC Lounge - Onsite lobby lounge. Open daily.

AC Kitchen - Onsite restaurant. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Pet fee: USD 100
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Nashville Downtown Hotel
  • Residence Inn Marriott Downtown/Convention Center Hotel
  • Residence Inn Marriott Nashville Downtown/Convention Center
  • Residence Inn Marriott Downtown/Convention Center
  • Residence Inn by Marriott Nashville Downtown
  • Marriott Convention Center

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.