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4.7 out of 5

"The property and amenities are second to none, but the fact there is no staff on the property was a bit unsettling. Nevertheless, I would recommend th ... " More

By a verified traveler on Fri 13 Dec 2019

Hotel Description

4-star apartment near Nashville Broadway

City center stay

At this Downtown Nashville apartment, you'll be well placed to visit Nashville Broadway and Tennessee State Capitol, both within a 5-minute walk. Nashville Municipal Auditorium and Ryman Auditorium are also within half a mile (1 km).

24-hour fitness, terrace

A 24-hour fitness center is featured at this apartment, along with a terrace and express check-in. Express check-out is also provided.

Free WiFi, kitchens

The individually furnished apartments offer free WiFi and ironing boards. Other amenities include kitchens, washers/dryers, and flat-screen TVs.

Junior Apartment, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Apartment, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Apartment, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 6 Max

Classic Apartment, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Apartment, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Apartment, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mint House at the Reserve ratings based on 16 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mint House at the Reserve

Everyone (3) Couples (5) Family (7)
5 out of 5
The property and amenities are second to none, but the fact there is no staff on the property was a bit unsettling. Nevertheless, I would recommend the hotel to anyone and will.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 13, 2019 by Mint House

Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

5 out of 5
The property was perfect for our needs. Uber to airport and 1/3 mile walk to Broadway.

Posted by , from CT on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by Mint House

Thanks for your kind review!

5 out of 5
Loved the set up of the room. Plenty of space. So convenient to everything. 15 min walk to Broadway. Clean and quiet. and easy in and out. Great wifi signal. Can't say enough good things.

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 5, 2019 by Mint House

Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

3 out of 5
The rooms are nice size and clean. The hallways in the building are horrible. There are spots and stains all over the carpet (unacceptable) For goodness sake hire a professional company to clean the hallways on a monthly bases and teach the maid staff not to drag garbage bags that are leaking down the hall! Signage: Get some proper signs to help customers get to their rooms. Communication: If you are not going to have people on staff at the sight to handle problems then ANSWER the DAMN PHONE!

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 15, 2019 by Mint House

Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

3 out of 5
This is a nice little condo, but a long throw rug in the entry is not roller bag friendly. Check in on line with background check is tedious at best, with no where to wait while this is processing. No help is available to better enjoy Nashville. Overall my visit to Nashville was way too expensive for what I got. Won't be back.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 22, 2019 by Mint House

Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

5 out of 5
Felt like home away from home. Clean. Quiet. Safe gated parking lot with numbered space all included.

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 18, 2019 by Mint House

Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

5 out of 5
great location huge space awesome, hip decor fantastic amenities great parking ease of check in/out

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 13, 2019 by Mint House

Thanks for the review! Please come back and stay with us again!

5 out of 5
We loved the location as it was within walking distance to downtown. Parking was included so that was a big factor as well. It didn’t include a continental breakfast since it was not a hotel.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Mint House

Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

5 out of 5
A really great room! Beautiful and perfect for us.

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 7, 2019 by Mint House

Thanks for the great review. Please come back and stay with us again!

4 out of 5
The property was very nice but the check in to get your gate and outside door pass needs to improve. You have to park your car somewhere offsite then get into the building and then your room in order to get your gate pass. Other than that we enjoyed our time

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by Mint House

Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

About the Mint House at the Reserve

Location 301 Rosa L Parks Ave, Nashville, TN 37203

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Fitness facilities

Property Features

Mint House at the Reserve offers its guests a 24-hour fitness center, a terrace, and express check-in. Mint House at the Reserve also features express check-out and an elevator. The front desk is open around the clock. This 4-star Nashville apartment is smoke free.

  • 61 guestrooms or units
  • Express check-in
  • Express check-out
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Transport

  • Train station: Nashville Riverfront Station (1.6 km / 1 mi)

Room Amenities

Mint House at the Reserve offers 61 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

  • In-room kitchen
  • Washer and dryer
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Iron and ironing board
  • Unique furnishings

Nearby Activities

Recreational amenities at the apartment include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Guest may be required to undergo a light background check to confirm their reservation.

This property does not have a front desk. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 415 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Private entrance
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 415 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mint House Reserve Aparthotel Nashville
  • Mint House Reserve Aparthotel
  • Mint House Reserve Nashville
  • Mint House Reserve
  • Mint House Reserve Apartment Nashville
  • Mint House at the Reserve Apartment
  • Mint House at the Reserve Nashville
  • Mint House at the Reserve Apartment Nashville

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.