10/10 Excellent
Marsha
Jun 9, 2025
The staff are friendly and as helpful as can be - we had a note placed on our file last month to be situated on the first floor. Normally, it wouldn't matter. But the first floor has doors that open up to convenient access to the grassy area (we akways have a medical alert service dog with us). But instead of being on the 1st floor, we were assigned the 4th floor. Its only through my good fortune that I ran into a guest that was checking into the 1st floor and they were very gracious saying that they didnt mind at all to trade rooms. Please, we always have our medical alert service dog with us, not only keep that note on file but carry out this need to make our stay infinitely more easy. There are plenty of hotels in downtown Nashville. The reason that we select The Mint Reserve is because of this amenity.
Marsha
Stayed 2 nights in Jun 2025