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"I was traveling through, and all hotels were booked. I found Crestwood on the internet so I thought I would try it out. The front desk clerk welcomed ... " More

By 1BusyB, from Tennessee on Thu 20 Oct 2011

Hotel Description

Enjoy the free parking at this Madison hotel

In Madison

You'll be within 2 miles (3 km) of Rivergate Mall and 6 miles (10 km) of Manskers Station with a stay here. Grand Ole Opry and The Hermitage are within 9 miles (15 km).

Property Amenities

This hotel features WiFi in public areas, laundry facilities, and free self parking. Express check-in and barbecue grills are also provided.

Kitchens, WiFi

The 137 guestrooms feature well-equipped kitchens with refrigerators and microwaves, as well as WiFi and TVs with cable channels. Free long-distance calls and free local calls are also available. Weekly housekeeping is available.

Studio, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$60 per night

Studio, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

InTown Suites Extended Stay Nashville TN Madison ratings based on 32 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for InTown Suites Extended Stay Nashville TN Madison

Everyone (1)
1 out of 5

STAY AWAY FROM THIS HOTEL

Pros: The heater worked well. Other than that, nothing. We only booked a stay for one night, that was good.
Cons: The cleanliness, the smell, the quality of staff, I could go on.
Location: There are plenty of interesting shops within a mile of the hotel.
I am never one to take the time to write a review of a hotel because I feel it typically isn't of vital importance to let others know how my stay went. But this time I feel it is very vital. DO NOT stay at this hotel. When we arrived, we went to the front desk and the two staff members at the desk were too busy to be bothered talking to each other and texting to acknowledge us. After standing there for a full minute or more they decided to help us. The girl at the desk fumbled together the information about the room, (which took her about 3 minutes to print out two pieces of paper,) and we finally got the keys to the room. On the way from the desk to our room we smelled a variety of awful smells. I can't even describe them in words. When we arrived at the room we realized there was no actual number on the room, it had been removed. Once we realized the keys worked and that was in fact our room we went in. It smelled even worse than in the hallways! There were stains on the bedsheets, pillows, pillowcases, floors, and walls, and several dents in the room's refrigerator. Not to mention the desk in the room was completely broken down and had one end touching the floor! A few minutes after we had gotten into the room, a scary looking man began yelling to the floor above us trying to get a man's attention right outside our window. This continued for about 20 minutes. Throughout the night's stay I was awoken by multiple loud, yelling guests and dogs at all hours of the night

Posted by , from Lexington, KY on Jan 2, 2015

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1 out of 5

Terrible hotel.

Cons: Noisy
People were fighting in the room next door we thought we might need to call the police it was so bad. Nasty hotel.

Posted by on Jun 28, 2012

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4 out of 5

Traveling Through

Pros: Free Internet, Quiet
I was traveling through, and all hotels were booked. I found Crestwood on the internet so I thought I would try it out. The front desk clerk welcomed me with a smile. I got a nice clean quite room with everything I needed, to bad it was only for one night I could have stayed longer. Well keep Crestwood hotels in my mind.

Posted by , from Tennessee on Oct 20, 2011

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5 out of 5

previous guest

Had a nice stay, Hotel was very conveinent for travelers

Posted by on Dec 27, 2010

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2 out of 5

Buyer Beware

The safety locks on the door had been busted several times and moved up with loose screws so we did not feel very secure especially when people were talking outside our window late at night and then moved into the hallway. Hotel is being used as temporary housing for low income workers. The sofa was disgustingly dirty, hallway carpets dirty, torn and worn. The one bedroom queon condo description was misleading as we thought it meant a bedroom with a door and a living area. The clerk did move us to a king bedroom with a pullout sofa after we complained.

Posted by on Oct 8, 2010

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1 out of 5

Go somewhere else!

This is a weekly hotel, which means people live there. The place is filthy, old, and nothing works. The employee's were pretty nice, however, We had to change rooms because the air conditioner wasn't working and the floor was soaking wet, and they were friendly about it. The whole hotel smells like cigarette smoke; the rooms, elevator, lobby, halls. There are no amenities, you even have to bring your own dirty towels to them to get clean ones. No breakfast, no pool. We paid for 3 nights and could only stand 2 we went home early. It ruined our vacation. Stay somewhere else, we wish we did.

Posted by on Jul 23, 2010

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1 out of 5

Bad

There were some good elements of our stay: Sheets appeared to be clean. Good, apparently new pillows. Nicely firm mattresses. However: Did not have the room we reserved and prepaid for. Filthy-halls, room. Toilet not cleaned. I used a wet towel to clean floor as feet/shoes stuck to it. Turned the filthy black cloth in to desk clerk; received just a nod, no offer of reconciliation. There was months of dust on the furniture. So grubby we wore out shoes in the room and felt cleaner without using the show er. Noise level high. Filthiest hotel we've stayed in around the world.

Posted by on Apr 25, 2010

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1 out of 5

crestwood

After a 10hr drive and unpacking only to find out that we recieved a non smoking room we had to move to the 3rd floor after requesting a 1st floor room. The coffee pot, dishes, floor, and refridgerator was dirty. the service desk provided us with soap and rags to clean own room. The windows were cracked and wouldnt stay open by self or shut correctly, the burner on the stove didnt work. there was bugs in the room and there was glass stuck in the carpet that lodged in my foot (crack pipe).??? the shower curtian was ripped and water ran on floor. Due to our schedule we were unable to make additional arrangements for lodging elsewhere, so we had to weather these unpleasentries. if we had to go back down there we would NOT stay there.

Posted by on Mar 28, 2010

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5 out of 5

The Hotel Was Great

The hotel was just what we were looking for. Clean room, full kitchen, comfortable bed and good rates. We found all that at Crestwood Suites. The staff was kind and very helpful and made our stay that much better. We will be back next time we are in the Nashvill area.

Posted by on Aug 18, 2009

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3 out of 5

NOT AT ALL WHAT I EXPECTED

Instead if this facility being one of the extended stay hotels for business people, it seemed like it was a placed for displaced people. Residents loitered outside of the building. Hall noise was disruptive well after 10 pm. The room was somewhat a bargain, but not quite what I bargained for.

Posted by on Aug 4, 2009

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About the InTown Suites Extended Stay Nashville TN Madison

Location 665 Myatt Dr, Madison, TN 37115

Property Features

As a guest of InTown Suites Extended Stay Nashville TN Madison, you'll find barbecue grills, laundry facilities, and express check-in. WiFi is available in public spaces for a fee. Free self parking is available.

  • 1 building
  • 137 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • BBQ grill(s)
  • Elevator

Family Friendly Amenities

  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Nashville, TN (BNA-Nashville Intl.) (25.2 km / 15.7 mi)
  • Parking: Free self parking

Room Amenities

InTown Suites Extended Stay Nashville TN Madison offers 137 accommodations with air conditioning. Premium cable television is provided. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 7 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

The front desk is open daily from 10 AM - 8 PM.
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 10 AM - 8 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 1.00 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crestwood Suites Hotel Nashville-Madison
  • Crestwood Suites Nashville-Madison
  • Crestwood Hotel Madison
  • Crestwood Suites Nashville-Madison Hotel
  • InTown Suites Extended Stay Nashville TN Madison Hotel
  • Crestwood Suites of Nashville Madison
  • InTown Suites Nashville/Madison
  • InTown Suites NashvilleMason