4/10 Malo
Kathy P.
12 mar. 2026
Le gustó: Limpieza
The POSITIVE: It was close to the areas we were there to visit. The room was clean, amenities met our needs. We were in building 23 and it had an elevator making it easier to get our things to the room. The balcony was nice and we enjoyed sitting outside in the evening. The NEGATIVE: This is NOT a resort or club, this IS a timeshare, we would NOT have booked here. When we checked in, we were forced to meet with a concierge who told us we had to go to a 90 minute presentation, that if we went to the presentation we would receive more benefits: tickets to shows, 50 gift card, and shuttle passes. We went to this "presentation" and told them we were NOT buying. 3 hours later, numerous reductions in price, sarcastic remarks,we had to walk out. We spent our first day of vacation in a room with salespeople who wouldn't take no for an answer and being frustrated that we got caught in their web. We received a 50 gift card, but no tickets or passes. They will go on and on about how they aren't a timeshare, but they are. You would think if they are trying to convince you to buy into their program your room would be fabulous. My opinion of the room: It is outdated, we could hear everything going on above us and beside us, the paper supplies were cheap, the television was grainy and the cable/satellite kept going out. The hvac went out and maintenance had to come, but we they wouldn't let us know if it was fixed. Told us they will let us know if they can't fix it. Never Again!
Kathy P.
Se hospedó 4 noches en marzo de 2026
