Best Western Maple City Inn

2.5 star property
Enjoy free buffet breakfast at this Hornell hotel

Choose dates to view prices

Photo gallery for Best Western Maple City Inn

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool
Business center
Reception
Free buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
1 Canisteo Sq, Hornell, NY, 14843
  • Place, Hornell Erie Depot Museum
    ‪3 min walk‬
  • Place, St. James Hospital
    ‪5 min drive‬
  • Place, Alfred University
    ‪20 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Hornell

In Hornell .You'll find Hornell Erie Depot Museum and Railhead Brewing Company within a 15-minute walk of this Hornell hotel. Veterans Memorial Park and Canacadea State Forest are also within 3 miles (5 km).

What's nearby

  • Hornell Erie Depot Museum - 3 min walk - 0.2 miles
  • Railhead Brewing Company - 13 min walk - 0.7 miles
  • St. James Hospital - 5 min drive - 2.7 miles
  • Alfred University - 20 min drive - 13.2 miles
  • Letchworth State Park - 58 min drive - 38.9 miles

Getting around

  • Elmira, NY (ELM-Elmira - Corning Regional) - 61 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬16 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Subway - ‬4 min drive
  • ‪The Max - ‬18 min walk

About this property

Best Western Maple City Inn

Enjoy free buffet breakfast at this Hornell hotel
Best Western Maple City Inn offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. The business-friendly Best Western Maple City Inn also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Hornell hotel is smoke free.

  • 62 guestrooms or units
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Best Western Maple City Inn offers 62 air-conditioned accommodations with coffee/tea makers and designer toiletries. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per day, plus a deposit of USD 40 per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 40 per day
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hornell
Comfort Inn Hotel Hornell
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Comfort Hotel Hornell
Comfort Inn Hornell Ny
Best Western Maple City Inn Hornell
Best Western Maple City Inn
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Frequently asked questions

How close is Best Western Maple City Inn to the airport?

Best Western Maple City Inn is 57.5 mi (61-min drive) away from the Elmira, NY (ELM-Elmira - Corning Regional) airport, the closest popular airport to the property.

Does Best Western Maple City Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Maple City Inn.

Does Best Western Maple City Inn offer free breakfast?

Yes, Best Western Maple City Inn offers free breakfast.

Is there a casino at Best Western Maple City Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Maple City Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Maple City Inn?

This hotel offers free self parking.

Does Best Western Maple City Inn have a pool?

Best Western Maple City Inn features an indoor pool. Guests can enjoy pool access from 6:00 AM to midnight.

Does Best Western Maple City Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Maple City Inn to downtown Hornell?

Best Western Maple City Inn is 0.3 mi away from Hornell.

Best Western Maple City Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 315 out of 705 reviews
Rating 8 - Good. 261 out of 705 reviews
Rating 6 - Okay. 81 out of 705 reviews
Rating 4 - Poor. 34 out of 705 reviews
Rating 2 - Terrible. 14 out of 705 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Its a motel full of construction workers

Only ONE staffer on to check guests in, guests piled up, no one to help resolve computer issues while another checked guests in.
Stayed 1 night in Jul 2025

8/10 Good

Albert

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Yolene

Traveled with family
Could not check in because system was down. Staff had no idea when it would be back up. After traveling 5 hours we had to find another hotel which was 30 minutes away.
Stayed 1 night in Jul 2025

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
My wife and I both woke up with miserable back aches. Not sure why, but it was a tough day b/c of that.
Stayed 1 night in Jul 2025

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly!!
Stayed 2 nights in Jul 2025

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service
Staff was nice, but very run down area and building looked run down and outdated. Room was clean and amenities were adequate
Stayed 2 nights in Jul 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very clean staff was very polite and answered any questions that we had about where stuff was and some places if you DoorDash will deliver right to your room
Stayed 2 nights in Jul 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a little small but we were the only ones there. The breakfast provided was great. Check in was very slow. The room was a decent one. Large fridge and microwave. Otherwise average but clean. Rate was high for what it was, but it was also graduation weekend. Would stay again at a lower rate.
Stayed 1 night in Jun 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Nancy

Traveled with family
Disliked: Staff & service
I had to cancel my reservation a week before the trip. No one answered the phone and they still assume I was there. They will not respond to a message from Expedia. Would never recommend this hotel to anyone!!
Stayed 1 night in Jun 2025

4/10 Poor

Peter

Stayed 4 nights in Jun 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Old and dated.
Stayed 1 night in Mar 2025

8/10 Good

Tserendorj

Stayed 4 nights in Jun 2025

6/10 Okay

Tamera

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was very good. Clean room, friendly staff. Breakfast left a lot to be desired!
Stayed 2 nights in May 2025

10/10 Excellent

JANORYS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Angelo

Stayed 1 night in May 2025

8/10 Good

Mickie

Traveled with family
The pool
Stayed 1 night in May 2025

10/10 Excellent

Daniel, Gloucester

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place for your family

Hey, beautiful experience
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025