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4.8 out of 5

"I liked everything. The environment. The amenities What i didn't like is that i booked a room for two adults. I expected things like two sets of sh ... " More

By a verified traveler on Wed 08 Jan 2020

Hotel Description

4-star hotel near Gateway Mall

Close to airport

At this Nairobi hotel, you'll be within 3 miles (5 km) of Gateway Mall and 6 miles (10 km) of Nairobi National Park. City Market and Kenyatta International Convention Centre are within 12 miles (20 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, business center, and free airport shuttle. Enjoy the fitness center and perks like free self parking and free WiFi.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 175 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Room service, free bottled water, and hair dryers are also available.

Twin Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hilton Garden Inn Nairobi Airport ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Nairobi Airport

Everyone (3) Couples (1)
4 out of 5
I liked everything. The environment. The amenities What i didn't like is that i booked a room for two adults. I expected things like two sets of shampoo or shower gel. They only put 1

Posted by on Jan 8, 2020

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5 out of 5

Great location and amenities

Pros: Unlike most Hiltons I've stayed at, there was free wi-fi and also free self-service laundry! (You just have to bring your own laundry soap)
It was close to the airport, had a free shuttle, and had really amazing food. Not just the usual dull American fare, but also great African and Indian food in the breakfast and dinner buffets.

Posted by on Sep 3, 2018

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Comment from Hotel Management

Sep 4, 2018 by Brian

We thank you for your kind and very positive feedback on the service you received. It is always our joy when our guests recommend us to others. Most definitely, you are welcome once again.

5 out of 5

Hidden Gem

Pros: Hilton Gardens Inn Jomo Kenyatta International Airport is a hidden gem, relaxing for the exhausted traveler that needs comfort and a wonderful experie
Wonderful stay. My second time at this hotel. Although the hotel is next to the airport is a very quiet place to sleep and relax. It is impecable clean. Staff friendly and eager to assist. The staff arranged for the shuttle to pick me and drop me off at the airport. Breakfast phenomenal!

Posted by , from New York on Apr 28, 2018

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Comment from Hotel Management

May 2, 2018 by Brian

We thank you for your positive feedback and highly appreciate you taking your time to tell us about your experience. Looking forward to hosting you once again.

5 out of 5

Surprising surprise!

Pros: I was at the lobby running out of battery on my cell phone and one of the staff noticed that I needed help and brought a charger. That is hospitality!
Cons: Nothing
Location: Excellent location for airport travelers.
Two days before my journey to Nairobi I called the hotel to schedule a complimentary shuttle from the airport to the hotel and spoke to Mr. Peter. He made sure that I had someone waiting for me with the sign Hilton Garden Inn Jomo Kenyatta International Airport. Upon arrival the Kenyan hospitality and friendly staff were very welcoming at the entrance of the hotel. My experience exceeded my expectations and for my return journey back home I made a reservation again at the hotel to be next to the airport. Very contemporary hotel. The breakfast buffet had an array of choices for an international client. I strongly recommend the hotel for travelers who wish to stay close to the airport.

Posted by on Apr 25, 2018

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Comment from Hotel Management

Apr 25, 2018 by Brian

We thank you for your positive feedback and highly appreciate you taking your time to tell us about your experience. Looking forward to hosting you once again.

About the Hilton Garden Inn Nairobi Airport

Location Mombasa Road, Nairobi, Nairobi 00100

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Fitness facilities

Property Features

Hilton Garden Inn Nairobi Airport offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 3488 square feet (324 square meters) and includes a conference center. The business-friendly Hilton Garden Inn Nairobi Airport also features a terrace, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 4-star Nairobi hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 6 levels
  • 3488 sq ft of conference space
  • 324 sq m of conference space
  • Built in 2018
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Train station: Syokimau SGR Railway Station (3.4 km / 2.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Nairobi Airport offers 175 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Garden Grille - Onsite restaurant.

Pavilion Lounge - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 per person (approximately)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Nairobi Airport Hotel
  • Hilton Garn Inn Nairobi Hotel
  • Hilton Nairobi Airport Nairobi
  • Hilton Garden Inn Nairobi Airport Hotel
  • Hilton Garden Inn Nairobi Airport Nairobi
  • Hilton Garden Inn Nairobi Airport Hotel Nairobi

You should know

  • Hilton Garden Inn Nairobi Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.