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Best Western Nairobi Upper Hill

3.5 star property
3.5-star Colonial hotel in Kilimani

Choose dates to view prices

Photo gallery for Best Western Nairobi Upper Hill

Reception
Property grounds
Restaurant
Property grounds
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
2nd Ngong Avenue, Nairobi
  • Place, Uhuru Park
    ‪8 min walk‬
  • Place, Nairobi Hospital
    ‪8 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪20 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

  • Sleeps 1
  • 1 Twin Bed

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cozy Room

In-room safe, desk, free WiFi, bed sheets

Cozy Room

  • Sleeps 1

View all photos for Standard King Room

In-room safe, desk, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

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About the neighborhood

Nairobi

Kilimani stay.Within a 15-minute walk of this Kilimani hotel, you'll find Uhuru Park and Nairobi Hospital. Kenya Railway Golf Club and Central Park are also within 2 miles (3 km).

What's nearby

  • Uhuru Park - 8 min walk - 0.5 miles
  • Nairobi Hospital - 8 min walk - 0.5 miles
  • Central Park - 13 min walk - 0.7 miles
  • Kenyatta International Convention Centre - 20 min walk - 1.1 miles
  • University of Nairobi - 2 min drive - 0.9 miles

Getting around

  • Syokimau Station - 24 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • ‪Bricklayers Arms - ‬18 min walk
  • ‪Alan Bobbes Bistro - ‬1 min walk
  • ‪Java KMA - ‬11 min walk
  • ‪Java Upper Hill - ‬10 min walk
  • ‪Newlife Vegetarian Dishes - ‬7 min walk

About this property

Best Western Nairobi Upper Hill

3.5-star Colonial hotel in Kilimani
There are 4 restaurants on site, along with a snack bar/deli. Public spaces have free WiFi. A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 624 square feet (58 square meters) and includes a conference center. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Nairobi Upper Hill. Self parking is free.

This 3.5-star Nairobi hotel is smoke free.

  • 84 guestrooms or units
  • 4 dining venues
  • Meeting rooms
  • 624 sq ft of conference space
  • 58 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
Best Western Nairobi Upper Hill offers 84 accommodations with safes and complimentary bottled water. This Nairobi hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

Similar properties

Front of property
Best Western Plus Meridian Hotel
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,001 reviews
$52 nightly
The price is $63
Jan 21 - Jan 22
Total with taxes and fees
Best Western Plus Meridian Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 15 for adults and USD 8 to 12 for children
  • 4 restaurants
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • TV with premium channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Nairobi Upper Hill

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 15 for adults, and USD 8 to 12 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Country Lodge Nairobi
Country Nairobi
Town Lodge Upper Hill Nairobi Hotel
Town Lodge Upper Hill Hotel
Town Lodge Upper Hill Nairobi
Town Lodge Upper Hill
Country Hotel Nairobi

Frequently asked questions

How close is Best Western Nairobi Upper Hill to the airport?

Best Western Nairobi Upper Hill is 3.3 mi (11-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Nairobi Upper Hill?

As of Jan 16, 2026, prices found for a 1-night stay for 2 adults at Best Western Nairobi Upper Hill on Jan 23, 2026 start from $50.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Nairobi Upper Hill have an airport shuttle?

Best Western Nairobi Upper Hill offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of USD 25 per vehicle.

Does Best Western Nairobi Upper Hill offer free breakfast?

Free breakfast isn’t offered at Best Western Nairobi Upper Hill, but buffet breakfast is offered for a fee of between USD 10 and 15 for adults, USD 8 and 12 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Best Western Nairobi Upper Hill?

No, there is no casino at this hotel, but Lucky 8 Casino (5-min drive) is nearby.

What time is check-in at Best Western Nairobi Upper Hill?

Check-in start time: noon; Check-in end time: 6:00 PM. A fee applies for early check-in.

Is there free parking at Best Western Nairobi Upper Hill?

This hotel offers free self parking.

Does Best Western Nairobi Upper Hill have a pool?

Best Western Nairobi Upper Hill does not have a pool.

Does Best Western Nairobi Upper Hill have a restaurant?

Yes, there are 4 restaurants on site.

Does Best Western Nairobi Upper Hill have a spa?

There are no spa services available at this hotel.

How close is Best Western Nairobi Upper Hill to downtown Nairobi?

Best Western Nairobi Upper Hill is 0.7 mi away from Nairobi.

Best Western Nairobi Upper Hill Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 248 reviews
Rating 8 - Good. 66 out of 248 reviews
Rating 6 - Okay. 11 out of 248 reviews
Rating 4 - Poor. 3 out of 248 reviews
Rating 2 - Terrible. 4 out of 248 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, wonderful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Erin

Stayed 4 nights in Sep 2025

10/10 Excellent

Arie

Stayed 3 nights in Sep 2025

10/10 Excellent

Wienczyslawa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very big hotel with a beautiful swimming pool, restaurant, breakfast and even more wonderful staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Justise

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gerbern, Montreal

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff, clean, close to everything.
Stayed 12 nights in May 2025

8/10 Good

Epiphane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good safety. Staffs were very friendly and helpful. Very good breakfast service
Stayed 3 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go-to hotel whenever I'm in Nairobi. I just love it - the location, price, condition of the facility, kindness and professionalism of the staff are unmatched. I only had one problem during this stay - internet problems that drove me to the hotel next door to use THEIR WiFi. Problem was resolved by the next day.
Stayed 3 nights in May 2025

10/10 Excellent

Elysee

Liked: Cleanliness, staff & service, property conditions & facilities
staff was wonderful . breakfast excellent ! lots of choices . and nice pool
Stayed 1 night in May 2025

6/10 Okay

Nathan

Liked: Staff & service, amenities
Small rooms. Did not ask what bed size i need. Breakfast, can do with a little more variety, not the greatest.
Stayed 2 nights in May 2025

10/10 Excellent

wencess k

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Property conditions & facilities

Great stay.

Great stay. Super helpful staff. Repaired our team's rooms with fresh fruit to welcome them after long flights from the US. Will definitely return.
Stayed 9 nights in Apr 2025

10/10 Excellent

Soham

Stayed 2 nights in Mar 2025

8/10 Good

Idowu

Liked: Cleanliness
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as always

Always super friendly, nice and helpful staff.
Stayed 9 nights in Feb 2025

10/10 Excellent

ellyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and welcoming. It is a part of a high end hotel and share a large pool, beautiful grounds, and an outdoor bar and bar menu. Very safe neighborhood, walking during the day, and a very pleasant place to hang out in the evening.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jan 2025

10/10 Excellent

Jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Friendly staff
Stayed 7 nights in Jan 2025

10/10 Excellent

Ngingyu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services and very polite staffs
Stayed 3 nights in Jan 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
lovely staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Eugenia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jakub

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Security first

Security first
Stayed 5 nights in Jan 2025

2/10 Terrible

jane' nina w

Stayed 1 night in Jan 2025