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"Front desk people, a little reserved, they looked busy. Loved having drinks at Iron and appetizers were great. " More

By a verified traveler on Sat 18 Aug 2018

Hotel Description

3.5-star hotel near Mystic Aquarium and Institute for Exploration

Close to the beach

You'll be within half a mile (1 km) of Mystic Aquarium and Institute for Exploration and 2 miles (3 km) of Mystic Seaport - The Museum of America and the Sea with a stay here. Also, Mystic Seaport is within 2 miles (3 km) and Stonington Vineyard is within 6 miles (10 km).

Free shuttle, parking

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 184 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, refrigerators, and room service.

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$134 per night

One King Bed Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed, with Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard two doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room (Parlor)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 2 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Mystic ratings based on 26 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Mystic

Everyone (11) Couples (1) Family (3)
5 out of 5

Posted by on May 7, 2019

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Comment from Hotel Management

May 9, 2019 by Terri

Thank you!

4 out of 5

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 17, 2019 by Terri

Thank you.

1 out of 5
Confusion about payment at check in and the manager actually argued with me about whether or not I paid.

Posted by on Apr 12, 2019

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Comment from Hotel Management

May 2, 2019 by Terri

Thank you for sharing this with us. I apologize for this lack of service.

5 out of 5

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 8, 2019 by Terri

Thank you.

4 out of 5
Very comfortable, convenient to mystic attractions. Staff very friendly and helpful.

Posted by on Feb 10, 2019

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Comment from Hotel Management

Feb 11, 2019 by Terri

Thank you.

2 out of 5
I had high expectations for the hotel but the bathroom was peeling and did not look clean. It was also a handicapped bathroom despite that we promised we would be given a room with a bath tub. Overall not a comfortable stay.

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 30, 2019 by Terri

My most sincere apologies. We will address this. I am very sorry your stay was not perfect.

4 out of 5

Posted by on Jan 14, 2019

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Comment from Hotel Management

Jan 22, 2019 by Terri

Thank you.

5 out of 5
The place is very clean people are very polite. I will definitely come back .

Posted by on Jan 6, 2019

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Comment from Hotel Management

Jan 7, 2019 by Terri

Thank you!

4 out of 5
Front desk people, a little reserved, they looked busy. Loved having drinks at Iron and appetizers were great.

Posted by on Aug 18, 2018

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Comment from Hotel Management

Aug 20, 2018 by Terri

Thank you.

5 out of 5
Very nice hotel. The common areas are very pretty. Happy Hour at Irons was fun and great service. Beautiful outdoor seating within Irons. In walking distance to shops and restaurants in Olde Mystic. Rooms are very pretty and very comfortable bed. Definitely would go back.

Posted by , from Boston on May 26, 2018

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Comment from Hotel Management

Jun 18, 2018 by Terri

Thank you!

Property Features

Hilton Mystic offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 8070 square feet (750 square meters) and includes conference space. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Hilton Mystic. Free self parking is available. This 3.5-star Mystic hotel is smoke free.

  • 184 guestrooms or units
  • 4 levels
  • 8070 sq ft of conference space
  • 750 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: New London, CT (GON-Groton - New London) (12.5 km / 7.8 mi)
  • Train station: Mystic Station (3.1 km / 1.9 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Hilton Mystic offers 184 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

The Irons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 for adults, USD 0 and USD 10 for children (approximately)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Mystic
  • Hilton Mystic
  • Mystic Hilton
  • Hilton Mystic Hotel Mystic
  • Mystic Hilton Hotel
  • Hilton Mystic Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.