6/10 Aceptable
Breanna C.
8 oct. 2024
No le gustó: Limpieza
Great location, poorly taken care of unit
This is our second year staying at Arcadian II, with same management company but a different unit. Last years unit was already booked so we decided to try this one. We love the location and how quiet and away from the hustle and bustle it is - Perfect spot for a family looking to have a laid back beach vacation. Unfortunately we were very disappointed in the complex and unit itself this year.
The unit still had food in the fridge from previous guests, there were balls of hair in the bedding, dust all over furniture that you could tell hadn’t been wiped down in the past year at least, found old guests hairbrushes, socks, etc under furniture, bottom of shower curtain in main bath was extremely dirty, and balcony window was so dirty that I had to wipe the side panels myself just to see out clearly. Maintenance wise, the air vent intakes were stained and dirty, walls were half painted, and the hallway door was broken (safety hazard to my 1.5 year old so we just had to pull it off and prop against the wall). We asked Frank if netting could be put on the balcony railing for safety and was happy to see that he was able to accommodate our request - I felt much better knowing the balcony was safe for her. Pros: Frank is very responsive and washer/dryer on each floor is very convenient. Cons: Unit just REALLY needs some deep cleaning and maintenance.
Breanna C.
Se hospedó 7 noches en septiembre de 2024