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Hotel Plaza Caribe

3.0 star property
3-star hotel near Cristo Rey Church

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Photo gallery for Hotel Plaza Caribe

2 outdoor pools, sun loungers
Executive Room, 2 Double Beds, Non Smoking, Pool View | Down comforters, desk, iron/ironing board, free WiFi
2 outdoor pools, sun loungers
Food court
Premium Room, 2 Double Beds, Non Smoking, Pool View | Down comforters, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪5 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | Down comforters, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(22 reviews)
  • 162 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View | Down comforters, desk, iron/ironing board, free WiFi

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Down comforters, desk, iron/ironing board, free WiFi

Executive Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(29 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Pool View

Premium Room, 2 Double Beds, Non Smoking, Pool View | Down comforters, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking | Down comforters, desk, iron/ironing board, free WiFi

Family Triple Room, Multiple Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About the neighborhood

Cancun

Heart of Cancun.At this Downtown Cancun hotel, you'll be within a 5-minute walk of Cristo Rey Church and Las Palapas Park. Mercado 23 and Benito Juarez Municipal Building are also within half a mile (1 km).

What's nearby

  • Mercado 23 - 3 min walk - 0.2 miles
  • Las Palapas Park - 5 min walk - 0.3 miles
  • Benito Juarez Municipal Building - 6 min walk - 0.4 miles
  • Mercado 28 - 11 min walk - 0.6 miles
  • Plaza 28 - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Subway - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬1 min walk
  • ‪Ty-Coz - ‬5 min walk
  • ‪Fish n' Fries - ‬5 min walk

About this property

Hotel Plaza Caribe

3-star hotel near Cristo Rey Church
There's a restaurant on site. Public spaces have free WiFi. Hotel Plaza Caribe offers its guests 2 outdoor swimming pools and a children's pool. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. The business-friendly Hotel Plaza Caribe also features a garden, laundry facilities, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This 3-star Cancun hotel is smoke free.

  • 134 guestrooms or units
  • 3 levels
  • 2 buildings
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1981
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • No smoking on site
  • Dining venue
Hotel Plaza Caribe offers 134 air-conditioned accommodations with complimentary bottled water. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 190 for adults and MXN 190 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Caribe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 190 for adults and MXN 190 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Frequently asked questions

How close is Hotel Plaza Caribe to the airport?

Hotel Plaza Caribe is 11.2 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Plaza Caribe have an airport shuttle?

Airport shuttle services are not available at Hotel Plaza Caribe.

How close is Hotel Plaza Caribe to the beach?

This hotel is 16.5 mi (27-min drive) from Delfines Beach and 3.6 mi (9-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Hotel Plaza Caribe offer free breakfast?

Free breakfast isn’t provided at Hotel Plaza Caribe, but continental breakfast is offered for a fee of MXN 190 for adults and MXN 190 for children. It's available every day from 7:00 AM to 11:30 AM.

Is there a casino at Hotel Plaza Caribe?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are nearby.

What time is check-in at Hotel Plaza Caribe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Plaza Caribe?

This hotel offers free self parking.

Does Hotel Plaza Caribe have a pool?

Hotel Plaza Caribe features 2 outdoor pools and a children's pool.

Does Hotel Plaza Caribe have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Plaza Caribe have a spa?

There are no spa services available at this hotel.

How close is Hotel Plaza Caribe to downtown Cancun?

Hotel Plaza Caribe is 1.6 mi away from Cancun.

Hotel Plaza Caribe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 342 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Judith Ann, Amherstburg

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff is very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Mostafa

Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Stayed 1 night in Nov 2025

6/10 Okay

Erminio

Stayed 1 night in Oct 2025

10/10 Excellent

Miguel Angel

Stayed 1 night in Oct 2025

10/10 Excellent

PATRICIA, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location just across Ado. We stayed only one night but all was great. Place was clean and the staff very kind. we arrived at almost midnight, we found a tacos stand outside that was great! We suggest the hotel bar to stay open later 😁
Stayed 1 night in Nov 2025

10/10 Excellent

Maria Araceli

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
S
Stayed 2 nights in Oct 2025

8/10 Good

Ana Maria

Traveled with family
Liked: Cleanliness
La.habitacion muy limpia ,pero un poco vieja , el personal muy agradable en el restaurante y el cafe muy bueno
Stayed 5 nights in Oct 2025

6/10 Okay

KENIA

Disliked: Property conditions & facilities
Good services and Cleaning Rooms
Stayed 3 nights in Oct 2025

6/10 Okay

Georgette

Liked: Staff & service
Ramp for luggage to high
Stayed 1 night in Oct 2025

8/10 Good

Itzel

Traveled with group
Liked: Cleanliness
Bueno por el precio
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Guillermina

Liked: Staff & service
Close to ADO
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

8/10 Good

JAMES, Riesel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
food was good and reasonable price
Stayed 3 nights in Aug 2025

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Comfortable restaurant in A1 location if needing the ADO bus station. Good restaurants close by and an excellent pool area.
Stayed 1 night in Jul 2025

6/10 Okay

MARICELA

Stayed 1 night in Jul 2025

8/10 Good

Leticia

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael, houma

Stayed 2 nights in May 2025

2/10 Terrible

Cintia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They need a major update in all the rooms. They have open windows screens let’s all the mosquitoes in. mirror’s were all rusted. No coffee makers. Weather is humid and you have no ice machines to provide to guest. Service was bad not notified at anytime that we were going to have to pay additional charges per night for some random code was never advised. We paid for a whole week in just the 2nd night the light just flicked and just went off notified desk and security when passed by and didn’t replace until literally our last night there. We was next to security or some type of clock in station for works and person siting there working for hotel had music since 4 am and we told front desk and nothing was done about it. Overall it was just a bad experience. Major upgrade needed.
Stayed 7 nights in Jun 2025

8/10 Good

Erika

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in and Check out. A lot of shops and places to eat around the property.
Stayed 1 night in Jun 2025

6/10 Okay

Araceli

Traveled with family
Disliked: Staff & service

Is ok

Not bad,the service is ok, they need to work on their customer service,the food is not bad.
Stayed 3 nights in May 2025

8/10 Good

John, Garibaldi Highlands

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located in the downtown area of Cancun, just across the street from the ADO bus station, which was very convenient for our travelling needs. We will be using it again.
Stayed 1 night in Jun 2025