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"The staff at the hotel is very friendly and attentive. " More

By a verified traveler on Fri 05 Jul 2019

Hotel Description

Family-friendly 5-star hotel near Juhu Beach

City center stay

Your stay at this Santacruz hotel places you within 2 miles (3 km) of Bandra Kurla Complex and U.S. Consulate General. MMRDA Grounds and Juhu Beach are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like valet parking and WiFi in public areas.

Free Internet, soaking tubs

The 548 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. LCD TVs come with satellite channels, and other amenities include deep soaking bathtubs and refrigerators.

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
$60* Per night/room Jun 22 - Jun 23

Grand Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 1 Bedroom, Patio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Diplomatic)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand, Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Hyatt Mumbai Hotel and Serviced Apartments ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Hyatt Mumbai Hotel and Serviced Apartments

Everyone (1)
3 out of 5

Posted by on Nov 28, 2019

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Comment from Hotel Management

Nov 30, 2019 by Hotel Management

Dear Guest Greetings of the day Thank you for visiting and rating us based on your recent experience in the hotel. We look forward to hosting you soon with a memorable experience in the future. Best Regards, Team Grand Hyatt Mumbai Hotel & Residences

4 out of 5
The staff at the hotel is very friendly and attentive.

Posted by on Jul 5, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 9, 2019 by Hotel Management

Dear Guest Warm Greetings of the day. We are glad you had a comfortable stay with us. Look forward to welcome you to Grand Hyatt Mumbai for many more enriching experiences

About the Grand Hyatt Mumbai Hotel and Serviced Apartments

Location Bandra Kurla Complex vicinity, Mumbai, Maharashtra 400 055

Property Features

Grand Hyatt Mumbai Hotel and Serviced Apartments offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 11571 square feet (1075 square meters) and includes a conference center. A children's pool, a spa tub, and a sauna are also featured at the luxury Grand Hyatt Mumbai Hotel and Serviced Apartments. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Mumbai hotel.

  • 1 building
  • 548 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 coffee shops
  • 11571 sq ft of conference space
  • 1075 sq m of conference space
  • Built in 2004
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Chhatrapati Shivaji International Airport (BOM) (6.9 km / 4.3 mi)
  • Train station: Mumbai Santacruz Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Hyatt Mumbai Hotel and Serviced Apartments offers 548 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Mumbai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

China House Restaurant - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fifty Five East - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Soma - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Celini - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site

Spa Services

Club Oasis Spa and Fitness Center has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per night.

Pet Policy

  • Pets: INR 1000 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 55 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 2200 per person (one-way)
  • Pet fee: INR 1000 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Mumbai
  • Grand Hyatt Mumbai Hotel
  • Mumbai Grand Hyatt
  • Grand Hyatt Hotel Mumbai
  • Grand Hyatt Mumbai Hotel Mumbai (Bombay)
  • Mumbai Hyatt
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Mumbai
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel Mumbai

You should know

  • Grand Hyatt Mumbai Hotel and Serviced Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.