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"The staff at the hotel is very friendly and attentive. " More

By a verified traveler on Fri 05 Jul 2019

Hotel Description

Family-friendly 5-star hotel near Juhu Beach

City center stay

Your stay at this Santacruz hotel places you within 2 miles (3 km) of Bandra Kurla Complex and U.S. Consulate General. MMRDA Grounds and Juhu Beach are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like valet parking and WiFi in public areas.

Free Internet, soaking tubs

The 547 individually decorated guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. LCD TVs come with satellite channels, and other amenities include deep soaking bathtubs and refrigerators.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$107* Per night/room Aug 1 - Aug 2

Grand Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 1 Bedroom, Patio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Diplomatic)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand, Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Hyatt Mumbai Hotel and Serviced Apartments ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Hyatt Mumbai Hotel and Serviced Apartments

Everyone (1)
3 out of 5

Posted by on Nov 28, 2019

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Comment from Hotel Management

Nov 30, 2019 by Hotel Management

Dear Guest Greetings of the day Thank you for visiting and rating us based on your recent experience in the hotel. We look forward to hosting you soon with a memorable experience in the future. Best Regards, Team Grand Hyatt Mumbai Hotel & Residences

4 out of 5
The staff at the hotel is very friendly and attentive.

Posted by on Jul 5, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 9, 2019 by Hotel Management

Dear Guest Warm Greetings of the day. We are glad you had a comfortable stay with us. Look forward to welcome you to Grand Hyatt Mumbai for many more enriching experiences

About the Grand Hyatt Mumbai Hotel and Serviced Apartments

Location Bandra Kurla Complex vicinity, Mumbai, Maharashtra 400 055

Property Features

Grand Hyatt Mumbai Hotel and Serviced Apartments offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 11571 square feet (1075 square meters) and includes a conference center. A children's pool, a spa tub, and a sauna are also featured at the luxury Grand Hyatt Mumbai Hotel and Serviced Apartments. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Mumbai hotel.

  • 1 building
  • 547 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 coffee shops
  • 11571 sq ft of conference space
  • 1075 sq m of conference space
  • Built in 2004
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Mumbai (BOM-Chhatrapati Shivaji Intl.) (6.8 km / 4.2 mi)
  • Train station: Mumbai Santacruz Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Hyatt Mumbai Hotel and Serviced Apartments offers 547 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

China House - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fifty Five East - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Soma - This restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Celini - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site

Spa Services

Club Oasis has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guest must present a valid photo id for check-in.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: INR 1000 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 55 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Car recommended
  • UnionPay
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between INR 1275 and INR 1500 for adults, INR 1275 and INR 1500 for children (approximately)
  • Airport shuttle fee: INR 2200 per person (one-way)
  • Pet fee: INR 1000 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Mumbai
  • Grand Hyatt Mumbai Hotel
  • Mumbai Grand Hyatt
  • Grand Hyatt Hotel Mumbai
  • Grand Hyatt Mumbai Hotel Mumbai (Bombay)
  • Mumbai Hyatt
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Mumbai
  • Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel Mumbai

You should know

  • Grand Hyatt Mumbai Hotel and Serviced Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Promotions

Special Offer

Book a stay in any Club room or Suite and receive the following benefits: Complimentary buffet breakfasts for all registered guests; 1 hour of complimentary access to the Club boardroom; one way airport transfer (per stay); daily Happy Hour from 6 PM-8 PM.

Must book Club room or Suite to receive benefits. Full details at check-in. Guests must contact the hotel directly with their flight details to arrange pick up; contact information is provided on the booking confirmation email. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.