4/10 Poor
Andre
Oct 22, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
While this hotel is beautiful and nicely located, we were given a room on the 1st floor, and upon entering the room, I noticed an extremely unpleasant noise and vibration inside the bathroom. It feels like there is a ventilation system or something similar behind that wall. As this did not seem to be the case in the bedroom area, we ignored this and went out for dinner. Upon returning to the hotel, we noticed an unpleasant smell inside the room, but it was already kind of late, so we decided to just sleep it off. I woke up around 3 a.m. with an intolerable , putrid sewage smell overtaking the room, the kind of smell that burns your eyes, and I noticed the noisy ventilation system was turned off (I guess they shut it down after 11 p.m. or midnight) and this horrific smell persisted for another 2-3 hours. Yes, I could have gone to the reception to request a room change , but at 3 a.m. it is a major hassle to pack up, get dressed, and move to another room. I cannot imagine I'm the first person ever to notice the entire room vibrating or the horrific putrid sewage smell, so the hotel must be aware of this problem but keeps offering this room to guests.
Andre
Stayed 1 night in Sep 2025
