See all properties

DoubleTree by Hilton Stoke on Trent

4.0 star property
4-star Edwardian hotel with indoor pool

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Outdoor wedding area
Indoor pool, open 6:30 AM to 8:00 PM, sun loungers
Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

View in a map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
  • Place, Waterworld
    ‪2 min walk‬
  • Place, The Potteries Museum and Art Gallery
    ‪15 min walk‬
  • Place, Regent Theatre
    ‪18 min walk‬
  • Airport, Manchester (MAN)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)
  • 100 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(12 reviews)
  • 100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed

  • 100 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.6 out of 10
Excellent
(53 reviews)
  • 100 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Stoke-on-Trent

In Stoke-on-Trent .Stay at this Stoke-on-Trent hotel and you'll be within half a mile (1 km) of Waterworld and 2 miles (3 km) of The Potteries Museum and Art Gallery. Potteries Shopping Centre and Regent Theatre are also within 2 miles (3 km).

What's nearby

  • Waterworld - 2 min walk - 0.1 miles
  • The Potteries Museum and Art Gallery - 15 min walk - 0.8 miles
  • Regent Theatre - 18 min walk - 1.0 mile
  • Victoria Hall - 20 min walk - 1.1 miles
  • Staffordshire University - 2 min drive - 1.5 miles

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪KFC - ‬12 min walk
  • ‪Wagamama - ‬7 min walk

About this property

DoubleTree by Hilton Stoke on Trent

4-star Edwardian hotel with indoor pool
DoubleTree by Hilton Stoke on Trent offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 11 meeting rooms, and coworking spaces are available. Event space at this hotel measures 129805 square feet (12059 square meters) and includes a conference center. The business-friendly DoubleTree by Hilton Stoke on Trent also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This 4-star Stoke-on-Trent hotel is smoke free.

  • 147 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 129805 sq ft of conference space
  • 12059 sq m of conference space
  • Built in 1768
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Stoke on Trent offers 147 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Lobby sitting area
Hilton Garden Inn Stoke on Trent
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 609 reviews
$73 nightly
The price is $88
Nov 23 - Nov 24
Total with taxes and fees
Hilton Garden Inn Stoke on Trent

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 7.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Uncovered self parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

How close is DoubleTree by Hilton Stoke on Trent to the airport?

DoubleTree by Hilton Stoke on Trent is 36.3 mi (44-min drive) away from the Manchester Airport (MAN) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on Dec 7, 2025 start from $85.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Stoke on Trent have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Stoke on Trent.

Does DoubleTree by Hilton Stoke on Trent offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Stoke on Trent, but full breakfast is offered for a fee of between GBP 15.00 and 16.95 for adults, GBP 8.00 and 9 for children. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Stoke on Trent?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton Stoke on Trent?

Free parking is not available at this hotel. Self parking is available for GBP 7.50 per day.

Does DoubleTree by Hilton Stoke on Trent have a pool?

DoubleTree by Hilton Stoke on Trent features an indoor pool. Guests can enjoy pool access from 6:30 AM to 8:00 PM.

Does DoubleTree by Hilton Stoke on Trent have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Stoke on Trent have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Stoke on Trent to downtown Stoke-on-Trent?

DoubleTree by Hilton Stoke on Trent is 0.2 mi away from Etruria.

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mathew

Traveled with family
Disliked: Staff & service
Rooms were decent. Staff weren’t the friendliest. Don’t like that there is free parking for some but charged if you don’t book direct through Hilton. Thought that was a cheek! Carpark was too busy. Struggled to find a space in the evenings especially when wedding guests at the hotel took up a load of spaces and some parked over 2 spaces. The EV chargers didn’t work. Tried 5 different ones and they all failed to connect.
Stayed 3 nights in Aug 2025

8/10 Good

Charanjit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This was second time I stayed at this hotel for our Alton Towers trip. It’s very popular hotel in stoke on Trent which has many shops and food places to eat out which great with family. Hotel itself is great and family rooms are amazing and comfortable queen beds. Morning breakfast is best with family also evening meal in restaurant & bar area is good. They have nice seating outside too. Overall my first choice hotel when we go Alton Towers.
Stayed 2 nights in Aug 2025

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities
I was driving from the South to the North, with my young family. A pool in a hotel is something I use to bribe my children for sitting long hours in a car. The pool is tiny compared to the size of the hotel and needs to be booked. It was not possible to book a spot in the pool during our stay, which disappointed my children. Other issues - faulty blind in the room fell onto my head. - A long queue and no one at reception when I arrive (understaffed). - parking charge was annoying, just add to room cost (it is less than 10% addition), this is equal for those driving in a car, but feels less petty when dealing with at front desk. - when checking out, I was not asked how our stay was. Good things - breakfast buffet was nice - staff did help when asked and I felt did try their hardest to make stay pleasant.
Stayed 1 night in Aug 2025

8/10 Good

Anne-Michelle

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Dirty stained pillows, no vegan breakfast options
Stayed 1 night in Aug 2025

8/10 Good

Carlo

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Clean and tidy, hard to navigate around wouldn’t suit disabled people
Stayed 1 night in Aug 2025

6/10 Okay

Syed

Stayed 3 nights in Jul 2025

8/10 Good

Bethan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

sian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

ROHITKUMAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Louise

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel to avoid

Tired looking hotel inside particularly Chair in room all torn on the arms tired furnishings not a particularly clean room Swimming pool flooring seen better days chipped tile. One shower not working One lift out of order. Fire plan inadequate hotel needs updating. Very basic hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the staff very freindly and helpful. The room was great and we had requested a twin room which they were able to do for us. The food in the restaurant was excellent and well presented. We'll definitely be coming again, thank you, Terry.
Stayed 3 nights in Jul 2025

10/10 Excellent

Russell

Traveled with partner
Liked: Amenities, property conditions & facilities
Loved it amazing 100% going back
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Very comfy and staff were lovely.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Traveled with family
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The rooms are too hot to sleep. Aircon unit only does heat
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheamus

Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 👌

Excellent experience food was amazing staff really friendly.pool very clean overall very good 👍😊
Stayed 3 nights in Jul 2025

2/10 Terrible

Anthony, Belfast

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Should be called double disasters. We arrived around 5pm when we got to our room it felt like we were in a night club the music was coming right through the ceiling and we were on the 2nd floor it felt like you were in the bar you could hear the DJ speaking etc. I immediately went to reception and was told the hotel holds functions and weddings and that the wedding hasn't even started yet it starts a 7 and should be over at 11.30 I then asked 11.30 on the dot she replied well before 12am. I explained we had to get up at 7am so disaster number two comes into play they split our family suite up into two rooms when we went into these rooms we couldn't breathe with the heat I presumed the air-con hadn't been turned on it's was 27c in our room and 26.5 in the other room it was a cloudy overcast outside 16c so we rang reception and they said there is no air-con and they can give us a fan and complimentary water. Seriously avoid this hell hole we couldn't sleep a wink all night sweating, blocked nose, dry throat worse than a heat wave in Spain.
Stayed 1 night in Jul 2025

10/10 Excellent

Selvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jayne

Stayed 1 night in Jul 2025