6/10 Aceptable
Natasha L.
1 jul. 2025
Le gustó: Limpieza
Comfortable accommodations, but don't book breakfast
My family and I stayed at the villa for one night. We had left a wedding in Montego Bay and needed a place to stay before heading to our family's home in the countryside. The villa was clean and comfortable, but a bit dated and cluttered with lots of unnecessary decor. The check-in process was very difficult. Instead of focusing on my family and enjoying my time at the wedding, I found myself on the phone throughout the evening with Chan trying to figure out how we would gain access to the property. I also tried to organize breakfast for our group. To say it was disappointing for the price I paid is an understatement. The process for organizing the breakfast was also difficult. There was no way for me to pay for the breakfast ahead of time. And we did not receive the items we agreed upon for the menu. There should be a streamlined process for accessing the property and additional services they would like to provide. The best part of the stay was the pool. The kids enjoyed having access to the pool during the stay. It was also very clean and well kept.
Natasha L.
Se hospedó 1 noche en junio de 2025