2/10 Terrible
Marion T.
18 sept. 2025
No le gustó: Limpieza
Worst experience in France we have ever had. We are a family of three generations, ranging from age 6 to 78. We stay in France most years, and have always had such enjoyable stays. We have only used Vrbo once before.Unfortunately, we are unlikely to ever do so again based on this experience.For context, we have never previously written a review of this nature. · The swimming pool was dirty and had not been cleaned in advance of our stay. There was a vast amount of visible dirt in one corner of the pool. We reached out to ask when the pool would be cleaned. An abrupt response informed us that it would be cleaned on Sunday, 8 days after our arrival.- the hot tub was not fit for use. It smelt repulsive.- the football table was broken. It had a wine cork covering a sharp rod. We did not allow our children to play on it.- BBQ filthy on arrival, and insufficient gas.- a child’s tooth was found on a shelf in a wardrobe. Cleaning was sub-standard, with a plate caked in grease in cupboard and broken glasses on shelf.- sun lounger broken, leaving only 3 for a villa of 12.- shower in annex took an hour to clean before could be used.- pool cover ripped and torn on arrival.But far worse than all of this - after we left the owner took over 700 because we had allegedly torn the pool cover, despite us sending photographic evidence of the day after our arrival to Vrbo to prove this false accusation! Owner took money from oaps to pay for her own disrepair. Disgusting.
Marion T.
Se hospedó 14 noches en agosto de 2025
