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Quality Inn Downtown Historic District

2.5-star property
255 Church Street, Mobile, AL 1-855-201-7819
2.6 out of 5
See all 18 travelocity Reviews

"Nice staff and rooms, building itself needed repairs. " More

By a verified traveler on Sun 14 Mar 2021

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Hotel Description

Victorian hotel in Mobile Central Business District

City center stay

With a stay at this Mobile Central Business District hotel, you'll be steps from Christ Church Cathedral and Mobile Carnival Museum. Mobile Bay and Church Street East Historic District are also within half a mile (1 km).

Free perks

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. A business center, a coffee shop, and a terrace are also on offer.

Free Internet, comfy beds

The 122 individually furnished guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include premium bedding, hydromassage showerheads, and flat-screen TVs with satellite channels.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Oct 30 - Oct 31

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn Downtown Historic District ratings based on 18 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn Downtown Historic District

Everyone (9) Couples (2) Family (4)
1 out of 5
I am very disappointed in Travelocity! This property was terrible! Upon entering the room it was dirty and I’m not talking about oops they just forgot to clean something. I am saying it was NASTY and there was MOLD in the room. There were holes in the walls the wall by the A/C unit looked like it had water damage and was rotting. The musky smell of the room irritated my family’s asthma and allergies, the baseboards were black from mold. SO DISAPPOINTED! I expected better especially since the pictures online should a nice Clean facility for my family!

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 9, 2021 by FOM

Thank you for letting us know about your stay and the issues you had. We are working to correct these and we are so sorry this was your experience with us.

1 out of 5
It looked like a living quarters rather than a hotel. The lobby was dirty so bad I could not stay. People were loitering around the property as if it was a subdivision. It looked like a section 8 living establishment. I’m not saying this to be rude, but I’m being honest to help others before booking such an unsafe environment.

Posted by on May 2, 2021

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Comment from Hotel Management

May 14, 2021 by FOM

Thank you for your review. We apologize for any issues or inconvenience you experienced during your stay. We assure you our property is a safe environment and we will make efforts to fix the issues you brought to our attention.

1 out of 5
The room hadn't been swept or cleaned. I wouldn't think of walking on the floor in bare feet. There were clumps of dirt, hair and other solids on the floor. The tub drain had no plug and was full of hair. Neither of us would take a shower as the water didn't drain while the water was running. The light outside the bathroom was burned out. The refrigerator was iced up and there was a used plastic cup still in it. The A/C worked, but it was loud and the room smelled musty. We both had sore throats and stuffy noses the next day. The free Wi-Fi wasn't working. The common area around the elevator and ice machine on the 1st floor was filthy. A 55-gallon drum under the stairs was leaking something nasty. Whoever runs this property doesn't care at all about cleanliness. Bottom line: it was one of the 2 worst hotel room I ever stayed in. It wasn't worth $20/night, let alone $100 . STAY AWAY.

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 17, 2021 by FOM

Thank you for your review. We value our guests and we do apologize for any issues you've had that caused an unpleasant stay. We are making efforts to improve each of your concerns.

5 out of 5
Nice staff and rooms, building itself needed repairs.

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 16, 2021 by FOM

Thank you for your review

1 out of 5
I dont normally write reviews but this place was dirty, damp, moldy, lack of basic safety systems like a smoke detector head was missing from the base. I was there for an event. I ended up driving home instead of staying. Will never go back there and advise others to pay a little extra and safe guard your health.

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 3, 2020 by CL

Sorry for the issues you faced while here. These will be looked into and addressed as we move forward.

1 out of 5
There is mold in the room, did not stay at all, left and went to another establishment

Posted by on Jan 10, 2020

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Comment from Hotel Management

Jan 10, 2020 by fd

sorry for the experience. this issue will be looked into and addressed.

4 out of 5
Good location great value I was in room 221. Very nice EXCEPT THE FLOORS SEEMED like they haven’t been mopped in months. I had taken a shower walked around the room for awhile. When I went to put on my shoes. The bottom of my feet were black

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by GM

Thank you for the feedback. Happy to hear our location and price worked for you. Will look into the floor issue and hope to see you again soon!

1 out of 5
The first was disgusting. The second room was disgusting. No one on staff was helpful. No one on travelocity’s Staff was helpful. I sent pictures of the filthy to everyone and it was ignored. I stay in hotels about 20-30 nights a year and I have NEVER complained about the condition of a room. I will be using Quality Inn or Travelocity again.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by FD

Sorry for all the hassle you had and that you was unsatisfied with our hotel.

1 out of 5
The customer service at this Quality Inn is awful. Torri that runs the front desk on Saturday morning should not be in any position within customer service. After being told on Friday evening that there were no more parking places we were told to park in the parking garage across the street, bring the receipt on Saturday morning to the office and the hotel would reimburse us. On Saturday morning after my wife was told by Torri that they do not reimburse parking I asked to speak to a General Manager or a supervisor. The parking was only 10 dollars it was not the at big of a deal but we were told on Friday night we would be reimbursed. When I asked to speak to Torri's supervisor I was told that she had already spoken to the GM and that was the policy. The next time I asked for her to call a manager I was told by Torri that she was the manager anad that was the end of it. I tried to explain to her that a coworker of her's told us to bring the receipt in and she told me that she was not responsible for her coworker. After repeatedly telling her that all we wanted was an apology or the reimbursement I was told that I had an attitude and not to talk to her that way. I advised her that we would be contacting her manager and posting reviews of the hotel. Torri told us that she could care less and to please leave. After spending two nights there and a little over $300 this was a very disappointing stay and I would never stay there again.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by Gm

Thank you for bringing this to my attention. I was spoke to about the parking and it seems like some wrong information was given. I do apologize for this and the way you felt like you was treated. The issues will be addressed moving forward to make sure this type problem don't come up again.

2 out of 5
Not much to like. Only one lamp in main room. Only 1 light of 3 in bathroom had a bulb that worked. Room was filthy. Bed spread was dirty on top. On last night of stay I opened the bed to prepare for sleep and I found a BEDBUG!!!

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 24, 2019 by FD

Was any of these issues reported? I know the maintenance staff could have solved all the light issues and we have never had a complaint of bed bugs here.

About the Quality Inn Downtown Historic District

Location 255 Church Street, Mobile, AL 36602

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a coffee shop/café on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. There are 2 meeting rooms available. An outdoor pool, a terrace, and coffee/tea in a common area are also featured at Quality Inn Downtown Historic District. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Victorian Mobile hotel.

  • 122 guestrooms or units
  • 6 levels
  • 4 buildings
  • Built in 1965
  • Buffet breakfast (free)
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Cruise terminal shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Quality Inn Downtown Historic District offers 122 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35 per accommodation, per day (maximum USD 100.00 per stay), plus a deposit of USD 20.00 per day
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 60.00 per week
  • Pet deposit: USD 20.00 per day
  • Pet fee: USD 35 per accommodation, per day (maximum USD 100.00 per stay)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Downtown Historic District
  • Quality Downtown Historic District Mobile
  • Quality Inn Downtown Historic District
  • Quality Inn Downtown Historic District Mobile
  • Mobile Bay Adventure Hotel Mobile
  • Ramada Mobile Downtown
  • Quality Historic District
  • Quality Inn Downtown Historic District Hotel
  • Quality Inn Downtown Historic District Mobile
  • Quality Inn Downtown Historic District Hotel Mobile

You should know

  • Quality Inn Downtown Historic District offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.