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Quality Inn Downtown Historic District

2.5-star property
255 Church Street, Mobile, AL 1-855-201-7819
2.8 out of 5
See all 20 travelocity Reviews

"Nice staff and rooms, building itself needed repairs. " More

By a verified traveler on Sun 14 Mar 2021

Points Of Interest

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Hotel Description

Victorian hotel in Mobile Central Business District

City center stay

With a stay at this Mobile Central Business District hotel, you'll be steps from Christ Church Cathedral and Mobile Carnival Museum. Mobile Bay and Church Street East Historic District are also within half a mile (1 km).

Free perks

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. A business center, a coffee shop, and a terrace are also on offer.

Room, 1 King Bed, Accessible, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Dec 14 - Dec 15

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn Downtown Historic District ratings based on 20 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn Downtown Historic District

Everyone (11) Couples (2) Family (4)
5 out of 5
Overall good

Posted by , from new orleans on Oct 25, 2021

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Comment from Hotel Management

Nov 9, 2021 by General Manger

Thank you for staying with us and for taking the time to complete the survey! Thank you for your kind words. We are so pleased you enjoyed your stay. Please come stay with again!

4 out of 5

Posted by , from new orleans on Sep 27, 2021

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1 out of 5
I am very disappointed in Travelocity! This property was terrible! Upon entering the room it was dirty and I’m not talking about oops they just forgot to clean something. I am saying it was NASTY and there was MOLD in the room. There were holes in the walls the wall by the A/C unit looked like it had water damage and was rotting. The musky smell of the room irritated my family’s asthma and allergies, the baseboards were black from mold. SO DISAPPOINTED! I expected better especially since the pictures online should a nice Clean facility for my family!

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 9, 2021 by FOM

Thank you for letting us know about your stay and the issues you had. We are working to correct these and we are so sorry this was your experience with us.

1 out of 5
It looked like a living quarters rather than a hotel. The lobby was dirty so bad I could not stay. People were loitering around the property as if it was a subdivision. It looked like a section 8 living establishment. I’m not saying this to be rude, but I’m being honest to help others before booking such an unsafe environment.

Posted by on May 2, 2021

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Comment from Hotel Management

May 14, 2021 by FOM

Thank you for your review. We apologize for any issues or inconvenience you experienced during your stay. We assure you our property is a safe environment and we will make efforts to fix the issues you brought to our attention.

1 out of 5
The room hadn't been swept or cleaned. I wouldn't think of walking on the floor in bare feet. There were clumps of dirt, hair and other solids on the floor. The tub drain had no plug and was full of hair. Neither of us would take a shower as the water didn't drain while the water was running. The light outside the bathroom was burned out. The refrigerator was iced up and there was a used plastic cup still in it. The A/C worked, but it was loud and the room smelled musty. We both had sore throats and stuffy noses the next day. The free Wi-Fi wasn't working. The common area around the elevator and ice machine on the 1st floor was filthy. A 55-gallon drum under the stairs was leaking something nasty. Whoever runs this property doesn't care at all about cleanliness. Bottom line: it was one of the 2 worst hotel room I ever stayed in. It wasn't worth $20/night, let alone $100 . STAY AWAY.

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 17, 2021 by FOM

Thank you for your review. We value our guests and we do apologize for any issues you've had that caused an unpleasant stay. We are making efforts to improve each of your concerns.

5 out of 5
Nice staff and rooms, building itself needed repairs.

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 16, 2021 by FOM

Thank you for your review

1 out of 5
I dont normally write reviews but this place was dirty, damp, moldy, lack of basic safety systems like a smoke detector head was missing from the base. I was there for an event. I ended up driving home instead of staying. Will never go back there and advise others to pay a little extra and safe guard your health.

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 3, 2020 by CL

Sorry for the issues you faced while here. These will be looked into and addressed as we move forward.

1 out of 5
There is mold in the room, did not stay at all, left and went to another establishment

Posted by on Jan 10, 2020

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Comment from Hotel Management

Jan 10, 2020 by fd

sorry for the experience. this issue will be looked into and addressed.

4 out of 5
Good location great value I was in room 221. Very nice EXCEPT THE FLOORS SEEMED like they haven’t been mopped in months. I had taken a shower walked around the room for awhile. When I went to put on my shoes. The bottom of my feet were black

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by GM

Thank you for the feedback. Happy to hear our location and price worked for you. Will look into the floor issue and hope to see you again soon!

1 out of 5
The first was disgusting. The second room was disgusting. No one on staff was helpful. No one on travelocity’s Staff was helpful. I sent pictures of the filthy to everyone and it was ignored. I stay in hotels about 20-30 nights a year and I have NEVER complained about the condition of a room. I will be using Quality Inn or Travelocity again.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by FD

Sorry for all the hassle you had and that you was unsatisfied with our hotel.

About the Quality Inn Downtown Historic District

Location 255 Church Street, Mobile, AL 36602

Property Features

There's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. There are 2 meeting rooms available. An outdoor pool, a terrace, and coffee/tea in a common area are also featured at Quality Inn Downtown Historic District. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Victorian Mobile hotel.

  • 122 guestrooms or units
  • 6 levels
  • 4 buildings
  • Built in 1965
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Quality Inn Downtown Historic District offers 122 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Fishing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35 per accommodation, per day (maximum USD 100.00 per stay), plus a deposit of USD 20.00 per day
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Car recommended
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 60.00 per week
  • Pet deposit: USD 20.00 per day
  • Pet fee: USD 35 per accommodation, per day (maximum USD 100.00 per stay)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Downtown Historic District
  • Quality Downtown Historic District Mobile
  • Quality Inn Downtown Historic District
  • Quality Inn Downtown Historic District Mobile
  • Mobile Bay Adventure Hotel Mobile
  • Ramada Mobile Downtown
  • Quality Historic District
  • Quality Inn Downtown Historic District Hotel
  • Quality Inn Downtown Historic District Mobile
  • Quality Inn Downtown Historic District Hotel Mobile

You should know

  • Pool access available from 8:00 AM to 10 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.