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4.6 out of 5

"Very friendly customer service in the lobby. The to-go complimentary breakfast was actually very tasty. They provided delicious breakfast sandwiches o ... " More

By a verified traveler on Mon 29 Mar 2021

Hotel Description

Hotel near St. Patrick Hospital in Missoula

Near the airport

Within a 10-minute walk of this Grant Creek hotel, you'll find Bitterroot Valley and Rocky Mountain Elk Foundation. HUB Family Entertainment Center and Clark Fork River are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 126 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include pillowtop beds, MP3 docks, and coffee/tea makers.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$249* Per night/room Aug 15 - Aug 16

Executive Room, 1 King Bed, Refrigerator & Microwave, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Fireplace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Grant Creek Inn ratings based on 36 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Grant Creek Inn

Everyone (9) Couples (1) Family (7)
5 out of 5
Very friendly customer service in the lobby. The to-go complimentary breakfast was actually very tasty. They provided delicious breakfast sandwiches on english muffins as well as very tasty breakfast burritos with chorizo meat.

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 30, 2021 by Jeff Lowry Assistant General Manager

Thank you so much for the review. We are so happy to hear you enjoyed your stay so much and especially our breakfast. I will pass your appreciation on to our staff.

5 out of 5
They have the breakfast thing a Ed during this pandemic. We have stayed at 4 different hotels during our vacation and this was by far the best.

Posted by , from Vancouver WA on Aug 5, 2020

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Comment from Hotel Management

Aug 5, 2020 by Jeff Lowry Assistant General Manager

Dear Sheri, Thank you for the review. We are happy to hear you had such a nice stay with us during this pandemic. I will pass your appreciation on to our staff.

4 out of 5

Posted by on Nov 28, 2019

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Comment from Hotel Management

Nov 30, 2019 by Jeff L

Thank you

5 out of 5
When we arrived, and were unloading the car, my husband had loaded the luggage cart. I was walking to the hotel, when he came up on me, caught my heels under the base of the cart. This threw me forward onto the pavement (parking lot). Hunter, an employee of the Hotel, came out to assist & see if I was injured. He brought me some water & a blanket. I told him I was unable to get up on my own, he went back in, and an ambulance & fire/paramedics were called. I think Felicia was responsible for calling them, which I appreciate!! They were there in minutes, loaded me onto the stretcher & was taken to Providence St Patrick Hospital ER Center. I was seen by Dr.Eichhorn & an array of wonderful nurses!! They x-rayed me, gave me a thorough checkup, sent me off with written instructions. When we have the opportunity to drive that was again, we will be checking in to the Best Western Plus Grant Creek Inn!! Won't be walking in front of the luggage cart next time!!

Posted by , from Sutherlin, OR on Oct 28, 2019

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Comment from Hotel Management

Nov 1, 2019 by Jeff Lowry Assistant General Manager

Dear Loretta, First off, I am so happy to hear you are doing okay after your accident. We are so happy to hear that Hunter and Felicia took such great care of you after your fall. I will pass your appreciation on to both of them. We hope to see you again soon and that stay will be much less eventful. Thank you again, Loretta!

5 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Jeff L AGM

Thank you!

3 out of 5
The washbasin did not drain at all! - How could the staff clean and not notice?

Posted by on Apr 24, 2019

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Comment from Hotel Management

Apr 26, 2019 by Jeff Lowry Assistant General Manager

Thank you for your review

3 out of 5
We didnt have any water pressure at all in our room, we got the king suite on second floor and the fire place didnt work even after we waited an hour for the heating company to fix it when we came to check in. The people above us were extremely loud. Woke us up repeatedly throughout the night and even after calling front desk. Nothing was done. My pregnant wife got woke up 4 times and got no sleep.

Posted by on Feb 22, 2019

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Comment from Hotel Management

Feb 22, 2019 by Jeff Lowry Assistant General Manager

Thank you for your honest review and for taking the time to speak with me earlier today. I appreciate your understanding and look forward to your next stay.

2 out of 5
It was a nice hotel, but we bought the king suite and the fireplace didn't work after we waited an hour in town for the heating company to fix it. And the shower had no pressure at all the water fell straight down out of the shower head and didnt get hot just luke warm.

Posted by on Feb 22, 2019

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Comment from Hotel Management

Apr 1, 2019 by Jeff Lowry Assistant General Manager

Thank you for your review. I am terribly sorry about the issues you faced during your stay. Everything you faced is definitely not our norm. We hope you will stay with us again and you're able to have a much more enjoyable stay.

4 out of 5
The hotel room was nice and spacious and clean. Some of the furniture looked a bit worn though. The pull out sofa was very uncomfortable to sleep on, even children. The bathroom was clean and included enough, nice toiletries. The breakfast was amazing--this was five stars! It featured delicious egg casserole, home-made salsa, granola, oatmeal, nice baked goods, alternatives to cow milk (almond and soy) etc. -- bravo!

Posted by , from Washington, DC on Aug 16, 2018

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Comment from Hotel Management

Aug 17, 2018 by Jeff Lowry Assistant General Manager

Thank you very much for your nice review about our breakfast. We are so happy to see you enjoyed it so much. I apologize that the furniture looked a bit worn and pull out sofa was not very comfortable. We will be getting all new furniture when we finish our remodel in the near future. Thank you again for the nice review.

5 out of 5

Consistently exceptionable

We often stay at this Best Western. We find it clean and comfortable. The staff is helpful and professional and will go out of their way to assist guests if something is untoward. The morning breakfast is plentiful and tasty.

Posted by , from Idaho on Nov 29, 2017

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Comment from Hotel Management

Dec 7, 2017 by Whitney

Elizabeth, Thank you so much for this kind review! We really appreciate you taking the time to tell other guests about your experience. I hope will see you again soon! Warmest regards, Whitney B General Manager

About the Best Western Plus Grant Creek Inn

Location 5280 Grant Creek Rd, Missoula, MT 59808

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Best Western Plus Grant Creek Inn, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 35,000 square feet (3252 square meters) and includes a conference center. The business-friendly Best Western Plus Grant Creek Inn also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. The property offers extended parking privileges. This Missoula hotel is smoke free.

  • 126 guestrooms or units
  • 4 levels
  • 35,000 sq ft of conference space
  • 3252 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Missoula Intl. Airport (MSO) (5.1 km / 3.2 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Grant Creek Inn offers 126 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Casino nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per accommodation, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grant
  • Best Western Grant Creek
  • Best Western Grant Creek Inn
  • Best Western Plus Grant Creek
  • Best Western Plus Grant Creek Inn
  • Best Western Plus Grant Creek Inn Missoula
  • Best Western Plus Grant Creek Missoula
  • Grant Creek
  • Grant Creek Inn
  • Best Western Plus Grant Creek Hotel Missoula
  • Best Western Missoula
  • Missoula Best Western
  • Best Plus Grant Creek Missoula
  • Best Western Plus Grant Creek Inn Hotel
  • Best Western Plus Grant Creek Inn Missoula
  • Best Western Plus Grant Creek Inn Hotel Missoula

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.