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"Very clean. Facility was well kept, clean. People very friendly and helpful. Breakfast was good. " More

By a verified traveler on Tue 21 Sep 2021

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Hotel Description

Hotel near Mayfair Mall in Milwaukee

In Milwaukee

At this Milwaukee hotel, you'll be within half a mile (1 km) of Mayfair Mall and 3 miles (5 km) of Milwaukee County Zoo. Children's Hospital of Wisconsin and Froedtert Hospital are also within 3 miles (5 km).

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free area shuttle. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 121 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$94* Per night/room Feb 13 - Feb 14

Executive Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking (MOBILITY)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Milwaukee-West Medical Center, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Milwaukee-West Medical Center, an IHG Hotel

Everyone (8) Couples (2)
2 out of 5
This has to be the worse hotel ever . Walking into the hotel , was disappointing . The receptionist certainly didn’t want to be there . Received my room key ,head to my room was pretty disgusting . Huge bleach spots on carpet , bottle caps in front of doors , used vinyl gloves on the ground . Then I get into my room …actually looked like they were trying to update the room . My room clock didn:t work . So I went to talk with receptionist and she certainly didn’t want to help. Otherwise she would have put in a work order. The locks on the door to my room were not to protect what was in the room . Pretty bad . Good thing I have pictures. Then the night before I was to leave , I dropped something and as I picked it up , I saw a used CONDOM .. come on now ….right near my headboard . GROSS !

Posted by on Nov 16, 2021

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Comment from Hotel Management

Nov 16, 2021 by Hotel Management

I am sorry you had a bad experience this time staying with us. If you see from all the other reviews it is not a norm so we do apologize. We will share your feedback with the team to ensure we can correct the mistakes. We know we are not perfect and always welcome feedback to help us improve. I hope you have a wonderful rest of the week.

5 out of 5
Very clean. Facility was well kept, clean. People very friendly and helpful. Breakfast was good.

Posted by , from Anthony on Sep 21, 2021

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Comment from Hotel Management

Sep 21, 2021 by Jessica - General Manager

Thank you for taking time to review your stay with us! We strive to give each and every guest an exceptional experience and service. We look forward to having you back when your travels bring you to Wauwatosa!

3 out of 5
Check in took 45 min, rooms weren’t ready. Other than that the stay was good. Breakfast was great

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 26, 2021 by Jessica - General Manager

Thank you for taking the time to let us know about your stay with us! We have been affected by the same short staffing as the rest of the nation. We appreciate your understanding and look forward to hosting you again in the future.

4 out of 5
Full breakfast was included.

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 29, 2021 by Jessica - General Manager

Thank you for the review - we are glad you enjoyed breakfast!

5 out of 5

Posted by on Nov 8, 2020

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Comment from Hotel Management

Nov 20, 2020 by Jessica - General Manager

Thank you for the review - we look forward to welcoming you again!

4 out of 5

Posted by on Feb 25, 2020

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4 out of 5

Posted by on Dec 15, 2019

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5 out of 5
Nice motel. Close and convenient to the business I was visiting.

Posted by on Oct 3, 2019

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4 out of 5
Great room, clean and comfortable. Staff was super nice and friendly. Breakfast was decent for a hotel. I would stay there again!

Posted by on Jun 7, 2019

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4 out of 5

Posted by on Apr 30, 2019

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About the Holiday Inn Express Milwaukee-West Medical Center, an IHG Hotel

Location 11111 W North Ave, Milwaukee, WI 53226

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 840 square feet (78 square meters). A free area shuttle within 5 mi is available. A 24-hour fitness center, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Holiday Inn Express Milwaukee-West Medical Center, an IHG Hotel. Self parking is free. A complete renovation of Holiday Inn Express Milwaukee-West Medical Center, an IHG Hotel was completed in November 2016. This Milwaukee hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 3 levels
  • 840 sq ft of conference space
  • 78 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Milwaukee-West Medical Center, an IHG Hotel offers 121 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay, plus a one-time cleaning fee of USD 65 and a deposit of USD 50.00 per stay
  • Weight limit: 80 lbs
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of: SafeStay (AHLA - USA); COVID-19 Guidelines (WHO); Ecolab (3rd party expert - Global); COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay plus USD 65 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Milwaukee-West
  • Holiday Inn Express Milwaukee-West Hotel
  • Holiday Inn Express Milwaukee-West Hotel Wauwatosa
  • Holiday Inn Express Milwaukee-West Wauwatosa
  • Holiday Inn Express Milwaukee- West Medical Hotel Wauwatosa
  • Holiday Inn Wauwatosa
  • Wauwatosa Holiday Inn
  • Holiday Inn Express Milwaukee West Medical Center

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.