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"Room had so many deficiencies " More

By a verified traveler on Mon 06 Sep 2021

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Hotel Description

Hotel near Mississippi River in Millington

In Millington

Within 3 miles (5 km) of this Millington hotel, you'll find Mississippi River and Naval Support Activity Mid-South. Also within 9 miles (15 km) are Memphis International Raceway and Mirimichi Golf Course.

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, flat-screen TVs

The 98 soundproofed guestrooms offer free WiFi and free wired Internet, as well as DVD players. Flat-screen TVs come with cable channels, and other amenities include refrigerators and microwaves.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$101* Per night/room Feb 14 - Feb 15

Suite, Multiple Beds, Accessible (Comm, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Holiday Inn Express & Suites Millington, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Millington, an IHG Hotel

Everyone (3) Couples (1) Family (7)
3 out of 5
Room had so many deficiencies

Posted by on Sep 6, 2021

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Comment from Hotel Management

Oct 13, 2021 by Sabrina

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express MILLINGTON-MEMPHIS AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

1 out of 5
Close to shopping, but way more expensive. It had a funny smell. Saw them changing mattresses and one of the old ones had so much blood it looked like someone died!

Posted by on Feb 17, 2020

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1 out of 5
The pool was not open what a worse weekend highly upset

Posted by , from Memphis tn on Feb 16, 2020

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3 out of 5
Smelled very musty in the lobby and halls. The water in the room was barely warm. Did not shower because of that.

Posted by on Sep 7, 2019

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3 out of 5
The room smelled of mildew. Breakfast was not that great.

Posted by on Aug 12, 2019

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5 out of 5
Fast check in. Clean room. Good breakfast. Very quiet.

Posted by on Jul 27, 2019

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4 out of 5
Location was excellent. Close shopping and restaurant options. Staff very friendly

Posted by on Jun 8, 2019

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3 out of 5
Pool was not heated. Freezing cold indoor pool. Nobody used. Coke machine out of order. ATM out of order. Booked two rooms for teenage birthday party. Very disappointed.

Posted by on May 12, 2019

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4 out of 5

Nice hotel surrounded by stores and eating places

The hotel was nice and clean. Not too far from downtown Memphis the FedEx forum and Beale Street. It is in a well lit area with surrounding stores and eating places. Comfortable beds clean rooms nice staff. Very peaceful and quiet. Will definitely stay again on my next visit.

Posted by , from Pensacola, Fl on Apr 25, 2016

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Comment from Hotel Management

May 20, 2016 by Jon C.

Dear Kim, Thanks for your great review, our staff is always excited to hear that our guests are happy with their stay. We hope that you willl return soon. Warmest Regards, Jon C. Manager

5 out of 5

Nice hotel very clean well kept and secure

We were comfortable and had fun and no check in problems or out would recommend to others

Posted by , from TN on Aug 17, 2015

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Comment from Hotel Management

Mar 23, 2016 by Jon C. - General Manager

Dear Barry, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Thank you for your complimentary comments about our staff service and cleanliness. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

About the Holiday Inn Express & Suites Millington, an IHG Hotel

Location 5090 Cooper Creek Blvd, Millington, TN 38053

Property Features

Holiday Inn Express & Suites Millington, an IHG Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. The business-friendly Holiday Inn Express & Suites Millington, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Millington hotel is smoke free.

  • 98 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Kid's club (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Millington, an IHG Hotel offers 98 accommodations with DVD players and safes. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. This Millington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Millington
  • Holiday Inn Express Millington
  • Millington Holiday Inn Express
  • Holiday Inn Express Millington Hotel
  • Holiday Inn Express Suites Millington
  • Inn Express Millington
  • Holiday Inn Express Suites Millington
  • Holiday Inn Express Suites Millington an IHG Hotel
  • "Holiday Inn Express Suites Millington an IHG Hotel"
  • "Holiday Inn Express & Suites Millington, an IHG Hotel" Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.