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The Gates Hotel South Beach - a DoubleTree by Hilton

4-star property
2360 Collins Avenue, Miami Beach, FL 1-855-201-7819

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3.6 out of 5
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See all 13 Travelocity Reviews

"Everything was great from the staff to the experience " More

By a verified traveler on Thu 15 Oct 2020

Points Of Interest

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Hotel Description

4-star hotel near Miami Beach Boardwalk

Seaside stay

Within a 10-minute walk of this South Beach hotel, you'll find Miami Beach Boardwalk and Collins Avenue Shopping Area. Miami Beach Convention Center and Espanola Way and Washington Avenue are also within half a mile (1 km).

Free beach shuttle

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the a rooftop terrace and perks like a free beach shuttle.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 235 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. Other amenities include MP3 docks, coffee/tea makers, and down comforters.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$92* Per night/room Dec 7 - Dec 8

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Terrace, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Gates Hotel South Beach - a DoubleTree by Hilton ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Gates Hotel South Beach - a DoubleTree by Hilton

Everyone (5) Couples (2) Family (4)
5 out of 5
Everything was great from the staff to the experience

Posted by , from Pittsburgh on Oct 15, 2020

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5 out of 5
Great location and service. Nice place to stay in Miami beach.

Posted by on Jan 25, 2020

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1 out of 5
I didn’t like that they false advertised stating their deposit if $100 would be retuned and that was not the case. I stayed there two days and what I was quoted for when I checked in was not the amount they charged me. I also didn’t get the $200 deposit back. It was used for valet and other fees I defiantly wouldn’t recommend this hotel to anyone ever!

Posted by on Dec 29, 2019

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3 out of 5
We arrived from the airport at 10:00. I was not able to apply my HiltonHonors to our stay due to booking on Travelocity. We were told our room was not available. We were finally given our room 4-1/2 hors later. People were checking out at 2:00, even though check-out is 11. My wife asked for extra pillows around 8pm. About 30 minutes later there was still no sign of pillows. She went back to the desk and the clerk could not get housekeeping on the phone or radio. NOT the Hilton experience we have come to love and expect.

Posted by on Dec 14, 2019

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4 out of 5

Posted by on Aug 4, 2019

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4 out of 5

Posted by on Aug 1, 2019

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3 out of 5
We did not like the small room, although rated as king size. Not enough space on the counter. Not enough room for personal items. Did not like the sink outside of the bathroom. No place to sit in the room other than on the bed. Soap quality was not good.

Posted by on Jun 13, 2019

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5 out of 5

Posted by on May 25, 2019

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2 out of 5
They steal my speakers in my room while the was clean

Posted by on May 20, 2019

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5 out of 5
We had a great time at the Gates Hotel. Staff was welcoming and accommodating. Loved the pool and that there was bar/food service. Bed was comfortable, I like more firm pillows but not a big deal. We had a balcony view of pool and canal (street side) we found this wonderful and not noisey (and I am a light sleeper) The place could use a bit updating in certain areas in others it is really lovely ( lobby awesome), pool area needs new cushions but I loved they covered the lounge chairs each morning with a terry cloth towel cover on all the chairs, so that was nice.

Posted by , from newburyport, ma on May 2, 2019

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About the The Gates Hotel South Beach - a DoubleTree by Hilton

Location 2360 Collins Avenue, Miami Beach, FL 33139

Property Features

The Gates Hotel South Beach - a DoubleTree by Hilton offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly The Gates Hotel South Beach - a DoubleTree by Hilton. Parking is available for a fee. This 4-star Miami Beach hotel is smoke free.

  • 235 guestrooms or units
  • 8 levels
  • Built in 2015
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami Intl. Airport (MIA) (18.9 km / 11.7 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Gates Hotel South Beach - a DoubleTree by Hilton offers 235 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down comforters. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, and hair dryers. This Miami Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

  • MP3 dock
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

The Continental - Onsite fine-dining restaurant.

Re:Fuel By Aloft (SM) - This restaurant specializes in American cuisine and serves breakfast and light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

  • Free bicycles on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 29 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 17.00 and USD 25.00 for adults, USD 17.00 and USD 25.00 for children (approximately)
  • Valet parking fee: USD 42 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft South Beach Hotel Miami Beach
  • Aloft South Beach Hotel
  • Aloft South Beach Miami Beach
  • Gates Hotel South Beach DoubleTree Hilton Miami Beach
  • Gates Hotel South Beach DoubleTree Hilton
  • Gates South Beach DoubleTree Hilton Miami Beach
  • Gates South Beach DoubleTree Hilton
  • The Gates Hotel South Beach - a DoubleTree by Hilton Hotel
  • The Gates Hotel South Beach - a DoubleTree by Hilton Miami Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.