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"I just love it here would love to come here more often in the future " More

By a verified traveler on Tue 29 Aug 2023

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Hotel Description

4-star hotel near Collins Avenue Shopping Area

Seaside stay

At this South Beach hotel, you'll be well placed to visit Collins Avenue Shopping Area and Miami Beach Boardwalk, both within a 5-minute walk. Also, Miami Beach Convention Center is within half a mile (1 km) and Ocean Drive is within 2 miles (3 km).

Dining, 24-hour fitness

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. You'll appreciate the 24-hour gym, poolside bar, and laundry facilities.

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room Oct 9 - Oct 10

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Terrace, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Gates Hotel South Beach - a DoubleTree by Hilton ratings based on 28 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Gates Hotel South Beach - a DoubleTree by Hilton

Everyone (13) Couples (4) Family (6)
5 out of 5
I just love it here would love to come here more often in the future

Posted by on Aug 29, 2023

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Comment from Hotel Management

Aug 29, 2023 by Customer Service

Karen, thank you for sharing your delightful experience at The Gates Hotel South Beach. We're thrilled to hear you loved your stay and look forward to welcoming you back for more memorable visits in the future.

1 out of 5

Posted by on Aug 14, 2023

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Comment from Hotel Management

Sep 3, 2023 by Customer Service

We appreciate the feedback, Donald.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

5 out of 5
Staff went above and beyond! When they found out it was our anniversary, they surprised us and made a beautiful swan with towels and rose petals on bed. Pool was perfect! Close enough to beach but quiet. I recommend and will stay there again.

Posted by on Aug 6, 2023

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Comment from Hotel Management

Aug 6, 2023 by Customer Service

Hello Morgan,It's delightful to read about your wonderful anniversary experience at The Gates Hotel South Beach. We're thrilled to hear that our dedicated team and the special room setup celebrated your occasion perfectly. Your compliments about the pool and the advantageous location near the beach are much appreciated.Your recommendation means a lot to us and we eagerly look forward to your next visit.Best Regards.

5 out of 5
All the above its nice and friendly clean smells good here and more

Posted by on Jul 12, 2023

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Comment from Hotel Management

Jul 12, 2023 by Customer Service

Thank you for the fantastic rating, Karen!It's outstanding you had such a wonderful experience at The Gates Hotel South Beach. We care about the satisfaction of our guests. We can't wait to see you again soon!

4 out of 5
The staff were friendly and helpful. All things in this area are very pricey, including meals in the hotel.

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jun 13, 2023 by Akiba - Guest Experience Manager

Thank you very much for taking a moment to review your stay. We are thrilled to hear our team provided hospitality to your satisfaction and look forward to welcoming you back in the near future!

4 out of 5
Limited to no parking. Forced to do valet parking for our seven (7) nights stay.

Posted by on Jun 11, 2023

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Comment from Hotel Management

Jun 12, 2023 by Customer Service

We appreciate that you took the time to share your feedback, Sorin.We're glad you had a pleasant stay with us despite our parking options not exceeding your expectations. We've addressed your concerns with the appropriate members of our team so that we may improve moving forward.We hope to host you again soon so we can share a more positive experience that our guests are accustomed to.

5 out of 5

Posted by on May 31, 2023

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Comment from Hotel Management

Jun 1, 2023 by Customer Service

Thank you for sharing your perfect rating with us, Santos!It's wonderful to see how much you appreciated your time at The Gates Hotel South Beach! We want everyone to feel right at home while with us, and being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

4 out of 5
Did not know there was a $250 resort fee in top of the room fee. Valet parking mandatory at $42 a night. Needs repairs but the staff were all so nice and the pool area was good. Very close to beach walk.

Posted by on Feb 25, 2023

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Comment from Hotel Management

Feb 26, 2023 by Customer Service

Thank you for the 4/5 rating, Lori!We're happy you had a pleasant stay with us and appreciated our ideal location, kind staff, and pool area. It's unfortunate you had such challenges. We're disappointed we couldn't accommodate your needs. We hold ourselves to a higher standard. We'll address your concern with our team moving forward.We strive for excellence so we look forward to sharing an even better experience with you soon!

5 out of 5
Clean, stuff are very kind everything is cool love it and I highly recommend

Posted by on Jan 16, 2023

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Comment from Hotel Management

Jan 20, 2023 by Customer Service

Thanks for sharing this fantastic review, Sandra!We're thrilled your time at The Gates Hotel South Beach was so outstanding! We endeavor to share a memorable experience with our guests. After all, your happiness is our top priority! We always strive to go above and beyond for our guests. We appreciate all of your praise for our clean rooms and friendly staff. Your kind words let us know we're doing our job!We're already looking forward to your next visit so we can share another amazing experience with you soon!

5 out of 5
Pool area has an awesome vibe. With a bar and outdoor games right there. My sons and I hung out there daily. Also good location from the beach and trolley access

Posted by on Dec 28, 2022

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Comment from Hotel Management

Dec 29, 2022 by Customer Service

Thanks for the splendid review, Martin!We're elated knowing you had such an incredible time at The Gates Hotel South Beach. We're very keen on having our guests feel excited to come back. There's nothing more important to us than the happiness of our guests so we're glad you enjoyed our ideal location and ample amenities. Thank you again for the fantastic review.We look forward to your next trip!

About the The Gates Hotel South Beach - a DoubleTree by Hilton

Location 2360 Collins Avenue, Miami Beach, FL 33139

Property Features

The Gates Hotel South Beach - a DoubleTree by Hilton offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Gates Hotel South Beach - a DoubleTree by Hilton. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Miami Beach hotel.

  • 235 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

The Gates Hotel South Beach - a DoubleTree by Hilton offers 235 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down comforters. 42-inch LED televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

OLA - Onsite fine-dining restaurant.

Gates Lobby Bar - This lobby lounge specializes in American cuisine and serves breakfast and light fare. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Paddleboard on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Mobile payment options include: Apple Pay

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Barclaycard, debit cards, mobile payments, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 41.04 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 17.00–25.00 for adults, and USD 17.00–25.00 for children
  • Covered valet parking fee: USD 50.29 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft South Beach Hotel Miami Beach
  • Aloft South Beach Hotel
  • Aloft South Beach Miami Beach
  • Gates Hotel South Beach DoubleTree Hilton Miami Beach
  • Gates Hotel South Beach DoubleTree Hilton
  • Gates South Beach DoubleTree Hilton Miami Beach
  • Gates South Beach DoubleTree Hilton
  • The Gates Hotel South Beach - a DoubleTree by Hilton Hotel
  • The Gates Hotel South Beach - a DoubleTree by Hilton Miami Beach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.