"Cute, smaller hotel. They got us checked into our room early which was great. Front desk staff was very friendly. There is also free drinks and the ho ... " More

By a verified traveler on Wed 11 May 2016

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Hotel Description

3-star boutique hotel near Collins Avenue Shopping Area

Oceanside stay

At this South Beach hotel, you'll be well placed to visit Collins Avenue Shopping Area and Ocean Drive, both within a 5-minute walk. Espanola Way and Washington Avenue and Art Deco Welcome Center are also within half a mile (1 km).

Free airport shuttle

A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate perks like free WiFi and a free airport shuttle. Valet parking, a computer station, and dry cleaning are also offered.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 42 guestrooms also offer free WiFi and plasma TVs with cable channels. IPod docks, refrigerators, and down comforters are also available.

Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$80 per night

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Chelsea, a South Beach Group Hotel ratings based on 23 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Chelsea, a South Beach Group Hotel

Everyone (6) Couples (1)
2 out of 5
The Chelsea Hotel was in the right location and it was clean and neat but the experience was ruined by the loud gangster rap that was being played in the hotels bar/lobby/patio area at all hours of the day and night. We heard this loud music several times and were stunned that the hotel staff would allow this vulgar music to be played thru the hotels entertainment center. We had to call down to the front desk at approx. 1:30am one night to request that they turn down the volume. I was shocked to hear the "N' word and the "F" bomb being blared across the speakers. I will not be going back and will not recommend this hotel.

Posted by , from MD on Jun 25, 2018

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Comment from Hotel Management

Jun 29, 2018 by TM, Guest Relations

Hi Robert. Thank you for sharing your review. Our sincerest apologies if this was your experience. We will address this with the staff for further clarification. Please consider us again where we can improve your stay.

1 out of 5

We were moved to another hotel...

The hotel website stated they have free airport shuttle service. Actually they have a shuttle that drops you off at another hotel and you have to walk to Hotel Chelsea. That's false advertising. They should say free airport shuttle service to a nearby hotel. When we arrived to the hotel around 10:30 pm, we were told we were upgraded to one of their sister hotels a block away. The one upgrade was 2 queen size beds instead of 2 double beds at Hotel Chelsea. At that time of night we had to walk to the Whitelaw Hotel with our luggage. But our experience at the Whitelaw Hotel was no better. We had to repeatedly ask for towels and it would take them hours to deliver them to our room. They never cleaned our room for the 2 days we were there. I would give Whitelaw Hotel a 1 star and that's because of the 2 queen bed. But Hotel Chelsea would get a zero because they shipped us off to another hotel.

Posted by on Apr 26, 2017

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1 out of 5

Terrible Room, Terrible Service, Terrible Staffs

Pros: Nothing
Cons: Staff attitude, room service, room condition, don't cheat customers on extra charge, noise control
This hotel is totally terrible, and the pictures are deceivable! The hotel doesn't look as nice as in the pics at all, the actual hotel is much worse. it's very old, very dirty, one of the worst things is that this hotel is very noisy--it allows customers to play very loud party music in the room, and the noise insulation of the rooms are terrible. the most terrible thing is you cannot report this kind customers who make this loud noise which cannot allow you to sleep, to the hotel. The hotel won't help you away from this loud noise, they won't tell the customers not to play music because this hotel cheats by writing very small letters on its page which can barely be noticed by customers that "Quiet/Non-noisy room is not guaranteed". If I had seen this sentence before, I would never book this hotel. But they write this sentence to very small which cannot be noticed at all. Bad hotel. Another thing angers me is that they charge me extra resort fee without letting me know. I prepaid everything before I went to the hotel but they charged me extra resort fee including taxes which I had paid before online again without telling me. They never gave me any receipt and i won't find it out until they didn't return my deposit fee $100 and call them. But the staffs' attitude is terrible. He sent me to another department but the other department let me call a number which never answer my phone. When I call back again, the hotel never answer my phone no matter how many calls I make.

Posted by on Mar 23, 2017

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4 out of 5

Cute boutique hotel

Pros: Location and small size.
Cons: The bar didn't open until 4pm and a shuttle from the airport was only available once every two hours. We ended up having to take a taxi.
Location: Centrally located with lots to do
Cute, smaller hotel. They got us checked into our room early which was great. Front desk staff was very friendly. There is also free drinks and the hotel bar everyday from 7-8pm which is a bonus!(make sure to tip your bartender). Rooms are small, but modern. Comfortable beds. Hotel has a great location only two blocks from the beach/ocean!

Posted by , from Grand Rapids, MI on May 11, 2016

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4 out of 5

Nice location close to everything. Excellent staff

Josh was excellent, Breakfast excellent really enjoyed out stay..

Posted by on Oct 5, 2015

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4 out of 5

Stylish rooms Great Location!

Pros: Location Location Location. Nice rooms. Clean. Friendly Staff. Free happy hour every night.
Cons: Check-In Process
Location: Beach is two blocks away. There's shopping, Food places, and bars near bar.
This is my second time staying at the Chelsea and while I love the hotel and its location, they could definitely work on some process improvements. For one, the check in process was terrible this time around. We waited almost two hours past check in time before actually getting the keys to our room because we kept being told the room wasn't ready. It really cut into our day so that was disappointing. The next morning breakfast was delayed because we were told the chef was running behind. Just seemed like they were late with everything this time around. The room was nice and clean but the shower sprayed everywhere and I felt assaulted by the end of my shower, lol. Besides that my parents and I enjoyed our stay. We like that they are only two blocks away from the beach, right across from food places and shopping, and the free happy hour definitely is a plus. I would stay again but they need to get it together with check-in.

Posted by , from Las Vegas on Aug 19, 2015

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3 out of 5

Swanky Spot for a Night

Pros: Location, bathroom
Cons: Bedding, better cable and wifi quality
Location: 2 blocks from Ocean Blvd., 3 from the beach.
We stayed at Hotel Chelsea for one night in early January 2015. It's a boutique hotel two blocks off Ocean Blvd. which made it very convenient. The area seemed safe. We stayed in a 2 double bed room. It's a small older building. Rooms were fairly compact as well. You can tell they have tried very hard to make this place feel classy: thick drapes, dark wall treatments, oversized chandeliers in the room, large flatscreen TVs (although we found many of the cable stations to be a little fuzzy). No signs of bugs. The bathrooms were quite nice albeit tight. Slate floors, walls and vanity, glass steam shower, modern bowl sink. The bedding was clean but left something to be desired - it didn't feel quite so swanky as the rest of the room. There is a fridge in the room although it is already stocked with drinks - so not much room for anything else. There was also a tray of snacks you could help yourself to (and pay for upon checkout). Although there was free wifi, we found it to be very spotty. We did have a car which we were given 3 options for: pay for valet, park it ourselves in a garage 2 blocks away for a bit less, or pay for street parking. We chose valet which worked well. You just needed to alert the front desk 20 mins. prior to needing your car. The only thing that made me uneasy is that they had us park it in a tow zone (reserved for a shuttle) until the valet came to get it. It never got towed - it just made me nervous. Did the job for a one night stay.

Posted by , from La Grange, IL on Jan 11, 2015

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4 out of 5

Loved the decor!

Pros: Close restaurants, Free Internet
The hotel was close to everything, great value!!!!

Posted by on May 9, 2012

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1 out of 5

Is not a good Hotel for a price- Very expensive and not confortable

No parking, poor room, Unaceptable bathroom and small rooms

Posted by on Feb 21, 2012

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5 out of 5

excellent experiance.

Pros: Free Internet
Arriving at Miami International Airport, I called the hotel to find out where I needed to go to catch the hotel shuttle. I waited there for an hour without seeing the shuttle and called back to find out the problem. I was told that the hotel had no control over the shuttle schedule and that I should try to catch the next one. I blew up at the front desk person, but after catching the next bus, I arrived, apologized and thoroughly enjoyed my visit. My room was clean, attractive and reasonably priced. The daily happy hour was a nice touch, as well.

Posted by , from Alabama on Jan 30, 2012

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About the Hotel Chelsea, a South Beach Group Hotel

Location 944 Washington Ave, Miami Beach, FL 33139

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A roundtrip airport shuttle is free at scheduled times. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the boutique Hotel Chelsea, a South Beach Group Hotel. Parking is available for a fee. This Art Deco Miami Beach hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 3 levels
  • Built in 1936
  • Dining venue
  • Bar or lounge
  • Towels for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami, FL (MIA-Miami Intl.) (17.6 km / 10.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Chelsea, a South Beach Group Hotel offers 42 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Plasma television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 11 AM.

Hotel Chelsea, a South Beach Group Hotel has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 9 AM to 9 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 9 AM to 9 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Gift cards are not accepted as payment for room reservations or deposits.

This property accepts credit cards only for all onsite purchases, including incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD $100.00 per stay
  • Resort fee: USD 45.60

The resort fee includes:

  • Beach towels
  • Airport shuttle
  • Shuttle service
  • Internet access
  • Phone calls
  • In-room safe
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chelsea Miami Beach
  • Chelsea Hotel Miami Beach
  • Hotel Chelsea Miami Beach
  • Hotel Chelsea Miami

You should know

  • Hotel Chelsea, a South Beach Group Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.