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"The staff was friendly. The hotel allowed us to check in an hour early. However the room wasn't what I expected from a Hilton hotel or for the price. ... " More

By a verified traveler on Wed 24 Mar 2021

Hotel Description

3-star boutique hotel near Vizcaya Museum and Gardens

City center stay

Your stay at this Brickell hotel places you within 2 miles (3 km) of Vizcaya Museum and Gardens and Brickell City Centre. Calle Ocho Walk of Fame and James L. Knight Center are also within 3 miles (5 km).

Renovated in 2018

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A snack bar/deli, a computer station, and dry cleaning are also on offer.

Free Internet, iPod docks

Featuring conveniences like refrigerators and microwaves, the 129 guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Other amenities include plasma TVs, room service, and premium bedding.

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$143* Per night/room Aug 9 - Aug 10

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Miami Brickell South ratings based on 20 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Miami Brickell South

Everyone (18) Couples (1) Family (2)
4 out of 5

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 19, 2021 by HGI

Thank you!

3 out of 5
The staff was friendly. The hotel allowed us to check in an hour early. However the room wasn't what I expected from a Hilton hotel or for the price. It was a bit run down. The cleanliness of the room was also not what I expected. There was stains from what looked like something spilled on door in bathroom, dirty walls, etc.

Posted by on Mar 24, 2021

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Comment from Hotel Management

Mar 24, 2021 by Hilton Garden Inn

I want to thank you for staying with us during your time in Miami. I want to apologize for the inconvenience you witnessed during your stay. We will forward these concerns to the appropriate department. Thank you

5 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 21, 2019 by Yvonne Hart

Thank you for the 5 star rating. Kind Regards, Yvonne

5 out of 5

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 21, 2019 by Yvonne Hart

Good Afternoon and thank you for the great rating.

4 out of 5
The lighting was few in the room. But overall the room was nice and the staff was great.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 26, 2019 by Genesis

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4 out of 5
The breakfast buffet selections needs to be improved upon. The rooms were semi clean. We found baby toys and miscellaneous things under our bed. The outlets did not work nor did the bed lamps.

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 16, 2019 by Front Desk manager

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations.

4 out of 5

Posted by on Apr 6, 2019

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Comment from Hotel Management

May 11, 2019 by Christopher

Thank you for your feedback and for enjoying your stay with us. Safe travels.

2 out of 5

Posted by on Nov 20, 2018

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Comment from Hotel Management

Dec 9, 2018 by Jasmine

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
The biggest downside is the showers,,,very weak. The place has been renovated, and still is. Everything is new and fresh and grey. The tub has been pulled and a shower stall inserted. In my room a modern wall width desk has been placed across from the foot of the bed making passage difficult into the room. I read the property is going to be a Garden Inn. It is not up to those standards as of now.

Posted by , from Atlanta on Oct 13, 2018

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3 out of 5
The hotel is currently undergoing extensive renovations. The pool is closed. The continental breakfast is skimpy. However, the room was spacious and clean and the staff is friendly and professional. Once the renovations are done, it should be nice. But it should be avoided until then.

Posted by , from Seattle on Jun 13, 2018

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About the Hilton Garden Inn Miami Brickell South

Location 2500 Brickell Ave, Miami, FL 33129

Property Features

Hilton Garden Inn Miami Brickell South offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Hilton Garden Inn Miami Brickell South also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee. A complete renovation of Hilton Garden Inn Miami Brickell South was completed in November 2018. This 3-star Miami hotel is smoke free.

  • 129 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2018
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami International Airport (MIA) (13.4 km / 8.3 mi)
  • Property shuttles: Cruise terminal shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Miami Brickell South offers 129 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch plasma televisions come with pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, bathrobes, and complimentary toiletries. This Miami hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • IPod dock
  • In-room dining
  • HD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Guest accommodation is sealed after cleaning
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Secured valet parking fee: USD 25.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Urbano Brickell
  • Hotel Urbano Miami
  • Urbano Hotel
  • Urbano Miami
  • Urbano Brickell
  • Hilton Garden Inn Miami Brickell South Hotel
  • Hilton Miami Brickell Miami
  • Hilton Garden Inn Miami Brickell South Hotel
  • Hilton Garden Inn Miami Brickell South Miami
  • Hilton Garden Inn Miami Brickell South Hotel Miami

You should know

  • Hilton Garden Inn Miami Brickell South offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.