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5.0 out of 5

"Great location and very well managed all personnel is pleasant and efficient. A little overpriced. " More

By a verified traveler on Sun 14 Jul 2019

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Hotel Description

Family-friendly 5-star hotel near Paseo de la Reforma

City center retreat

A stay at this Reforma hotel places you steps from Diana the Huntress Fountain and a 5-minute walk from Paseo de la Reforma. The Angel of Independence Monument and U.S. Embassy are also within half a mile (1 km).

Luxury amenities

A full-service spa, 5 restaurants, and an indoor pool are all featured at this smoke-free hotel. Families will appreciate the playground, onsite laundry facilities, and supervised childcare. Enjoy the 24-hour gym and perks like free WiFi.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 189 guestrooms also offer free WiFi and 24-hour room service. Other amenities include free wired Internet, DVD players, and LCD TVs with cable channels.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$279* Per night/room Oct 29 - Oct 30

Luxury Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

The St. Regis Mexico City ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The St. Regis Mexico City

Everyone (2) Family (1)
5 out of 5
Great location and very well managed all personnel is pleasant and efficient. A little overpriced.

Posted by on Jul 14, 2019

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5 out of 5

Luxurious hotel centrally located in Mexico City.

Pros: The staff is incredibly gracious and helpful and the hotel itself is beautiful.
Cons: The only issue I had was finding the breakfast dining room smoky because of people smoking on the outside terrace (the smoke still came inside freely)
Location: The hotel is close to a number of museums and is not far from the historic district.
My sister and I stayed there for a celebratory trip (recent birthdays). We felt very pampered by the services (including a butler who can attend to any of your needs). The concierge service was also wonderful - they were able to help us make a last minute change in a tour by being incredibly persistent

Posted by , from Los Angeles on Jan 8, 2016

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5 out of 5

Very centrical on Paseo Reforma

Pros: comfortable, modern and clean. & centrical
Cons: dust on pillows & bedding should be vacuumed more often.
Location: Tamayo museum, Anthropology (the best) as well as centro historico, bellas artes, also Roma / Polanco / even stretching it Santa Fe is nearby.
all excellent except I'm allergic to dust and the pillows could have been shaken a bit more. Everything else is excellent, including the brunch. comfortable, modern and clean. Centrical next to all the best neighborhood Roma, Condesa, Polanco, Virreyes etc. Sunday am they close Reforma and you can run and bike. view from pool is nice, as well as restaurant. We liked it very much and would go back.

Posted by , from New York, NY on Apr 21, 2015

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Property Features

The St. Regis Mexico City offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center, a meeting room, and limo/town car service are available. A spa tub, a sauna, and a rooftop terrace are also featured at the luxury The St. Regis Mexico City. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 31 levels
  • 5 dining venues
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (4.6 km / 2.8 mi)
  • Metro station: Sevilla Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The St. Regis Mexico City offers 189 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.

Bloom - This restaurant specializes in barbecue and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Diana Restaurant - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.

La Table Krug - This fine-dining restaurant specializes in French cuisine. Reservations are required. Open select days.

King Cole Bar - Onsite cocktail bar. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

Remède Spa has 7 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

  • Sauna in spa
  • Number of treatment rooms 7
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per day, plus a one-time cleaning fee of USD 75
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Diners Club; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 29 for adults and USD 19 for children (approximately)
  • Airport shuttle fee: USD 100 per person (one-way)
  • Self parking fee: USD 10 per day
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 100 per pet, per day plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mexico City St. Regis
  • St. Regis Mexico City
  • St. Regis Mexico City Hotel
  • The St. Regis Mexico City Hotel Mexico City
  • The St. Regis Mexico City Hotel
  • The St Regis Mexico City Hotel
  • The St. Regis Mexico City Hotel
  • The St. Regis Mexico City Mexico City
  • The St. Regis Mexico City Hotel Mexico City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The St. Regis Mexico City is listed in the 2021 Travel + Leisure 500.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.