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5.0 out of 5

"Great location and very well managed all personnel is pleasant and efficient. A little overpriced. " More

By a verified traveler on Sun 14 Jul 2019

Hotel Description

Family-friendly 5-star hotel near Paseo de la Reforma

City center retreat

A stay at this Reforma hotel places you steps from Diana the Huntress Fountain and a 5-minute walk from Paseo de la Reforma. The Angel of Independence Monument and U.S. Embassy are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and an indoor pool are all featured at this luxury hotel. Families will appreciate the playground, onsite laundry facilities, and supervised childcare. Enjoy the 24-hour health club and perks like free WiFi.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 189 guestrooms also offer free WiFi and 24-hour room service. Other amenities include free wired Internet, DVD players, and LCD TVs with cable channels.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$360* Per night/room May 1 - May 2

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

The St. Regis Mexico City ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The St. Regis Mexico City

Everyone (2) Family (1)
5 out of 5
Great location and very well managed all personnel is pleasant and efficient. A little overpriced.

Posted by on Jul 14, 2019

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5 out of 5

Luxurious hotel centrally located in Mexico City.

Pros: The staff is incredibly gracious and helpful and the hotel itself is beautiful.
Cons: The only issue I had was finding the breakfast dining room smoky because of people smoking on the outside terrace (the smoke still came inside freely)
Location: The hotel is close to a number of museums and is not far from the historic district.
My sister and I stayed there for a celebratory trip (recent birthdays). We felt very pampered by the services (including a butler who can attend to any of your needs). The concierge service was also wonderful - they were able to help us make a last minute change in a tour by being incredibly persistent

Posted by , from Los Angeles on Jan 8, 2016

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5 out of 5

Very centrical on Paseo Reforma

Pros: comfortable, modern and clean. & centrical
Cons: dust on pillows & bedding should be vacuumed more often.
Location: Tamayo museum, Anthropology (the best) as well as centro historico, bellas artes, also Roma / Polanco / even stretching it Santa Fe is nearby.
all excellent except I'm allergic to dust and the pillows could have been shaken a bit more. Everything else is excellent, including the brunch. comfortable, modern and clean. Centrical next to all the best neighborhood Roma, Condesa, Polanco, Virreyes etc. Sunday am they close Reforma and you can run and bike. view from pool is nice, as well as restaurant. We liked it very much and would go back.

Posted by , from New York, NY on Apr 21, 2015

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5 out of 5

Great room but . . .

Pros: 24h fitness room
Cons: No free Internet, only a small bottle of h20 free
. . . still this hotel isn't for everyone, even if price isn't your primary concern. If you're the kind of person who appreciates a nice place but doesn't want the hassle of having to pay for every service, then think again about staying here. For example, when we requested a taxi one evening, the hotel ordered us a private car instead (but called it a "taxi") at 10x the price. Similarly, a (real) taxi driver pretended his meter didn't work when he heard our address and charged us 100 pesos for a 5-7 mins ride. When we caught a taxi from the hotel to the airport, we made sure to walk around the corner. Result? 100 pesos for a 45 min ride. We thought the butler service would be novel but we ended up not using it because we knew it would come at an extra cost. Real or imagined, it feels like there is an expectation for a tipping at every turn. Some of the hotel protocols seem to support this (like having the bellhop AND the butler explain the hotel features AND inviting us to an intro meeting to explain even more). For this reason, we preferred our stay at Condesa DF for the same price (though the rooms were definitely smaller there). More chill for the money.

Posted by , from Oakland, CA, USA on Mar 28, 2013

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Renovations + Closures

This property is closed from 2 April 2020 to 30 April 2020 (dates subject to change).

Property Features

The St. Regis Mexico City offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center, a meeting room, and limo/town car service are available. A spa tub, a sauna, and a rooftop terrace are also featured at the luxury The St. Regis Mexico City. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Mexico City hotel.

  • 1 building
  • 189 guestrooms or units
  • 31 levels
  • 3 dining venues
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds
  • DVD player


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Self parking (surcharge) , Valet parking (surcharge)


  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (15.3 km / 9.5 mi)
  • Train station: Mexico City Buenavista Station (4.8 km / 3 mi)
  • Metro station: Sevilla Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The St. Regis Mexico City offers 189 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.

The St. Regis Mexico City has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

Remède Spa has 7 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 7
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Massages


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per day, plus a one-time cleaning fee of USD 75
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 75 lbs)


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 per person (approximately)
  • Airport shuttle fee: USD 100 per person (one-way)
  • Self parking fee: USD 10 per day
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 100 per pet, per day plus USD 75 one-time cleaning fee
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mexico City St. Regis
  • St. Regis Mexico City
  • St. Regis Mexico City Hotel
  • The St. Regis Mexico City Hotel Mexico City
  • The St. Regis Mexico City Hotel
  • The St Regis Mexico City Hotel
  • The St. Regis Mexico City Hotel
  • The St. Regis Mexico City Mexico City
  • The St. Regis Mexico City Hotel Mexico City

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.