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Fairfield Inn & Suites by Marriott Memphis Olive Branch

2.5-star property
7044 Hacks Cross Road, Olive Branch, MS 1-855-201-7819
4.8 out of 5
Exceptional!
See all 18 travelocity Reviews

"Very friendly staff and employees! Our stay was awesome. Tammie on the front desk was exceptional and extremely kind, courteous and knowledgeable ab ... " More

By a verified traveler on Wed 25 Jan 2023

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Hotel Description

Enjoy free breakfast at this Olive Branch hotel

Near the airport

At this Olive Branch hotel, you'll be within 3 miles (5 km) of Methodist Olive Branch Hospital and 6 miles (10 km) of Olive Branch City Park. Cherokee Valley Golf Club and Mike Rose Soccer Complex are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the gym and conveniences like a 24-hour front desk and free newspapers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$92* Per night/room Apr 9 - Apr 10

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairfield Inn & Suites by Marriott Memphis Olive Branch ratings based on 18 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott Memphis Olive Branch

Everyone (6) Couples (1) Family (7)
5 out of 5
Very friendly staff and employees! Our stay was awesome. Tammie on the front desk was exceptional and extremely kind, courteous and knowledgeable about the area. She is an extremely valuable asset for your establishment!!

Posted by on Jan 25, 2023

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Comment from Hotel Management

Jan 26, 2023 by General Manager

Dear Keith, It was great to read your review and learn how much you enjoyed your stay. We are delighted to read that Tammie helped to make your stay even more comfortable and your compliments will surely be shared with her. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit to Fairfield Inn & Suites Memphis Olive Branch.Hospitably Yours, Lavinzia KingGeneral ManagerFairfield Inn & Suites Memphis Olive Branch

5 out of 5
The staff are amazingly nice!!!

Posted by on Nov 8, 2022

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Comment from Hotel Management

Nov 10, 2022 by Assistant General Manager

Dear Darlina, We appreciate you letting us know our staff went over and above in handling your requests. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. It was a pleasure having you as our guest, and we look forward to seeing you again at Fairfield Inn & Suites Memphis Olive Branch. Hospitably Yours, Shaquille CorneliusAssistant General ManagerFairfield Inn & Suites Memphis Olive Branch

5 out of 5
We were just in & out for one night, but we have always trusted staying at a Fairfield Inn. This met our expectations.

Posted by on Aug 30, 2022

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Comment from Hotel Management

Aug 31, 2022 by General Manager

Dear Jennifer, Your loyalty is important to us. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you back at Fairfield Inn & Suites Memphis Olive Branch on your next visit. Hospitably Yours, Blake Teague, General Manager, Fairfield Inn & Suites Memphis Olive Branch

5 out of 5
Very comfortable beds and pillows. Nice clean facility.

Posted by on Jul 21, 2022

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Comment from Hotel Management

Jul 22, 2022 by General Manager

Dear Wyatt, we appreciate your review of our property. It is always a delight to read feedback from our guests about their comfortable and refreshing stay. We understand how important it is to get a good night's rest, and a quality mattress makes all the difference. We are glad that you had a great experience and hope to see you again soon at Fairfield Inn & Suites Memphis Olive Branch. Hospitably Yours, Blake Teague General Manager Fairfield Inn & Suites Memphis Olive Branch

4 out of 5
The staff was friendly

Posted by on Jul 21, 2022

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Comment from Hotel Management

Jul 21, 2022 by General Manager

Dear Daniel, we are incredibly pleased you enjoyed your stay at Fairfield Inn & Suites Memphis Olive Branch and had a memorable experience. It is always a pleasure to read reviews complimenting our friendly staff and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the City. Hospitably Yours, Blake Teague General Manager Fairfield Inn & Suites Memphis Olive Branch

5 out of 5

Posted by , from Larkspur on Dec 23, 2021

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Comment from Hotel Management

Jan 8, 2023 by General Manager

Dear Marcia, It was a pleasure having you as our guest at Fairfield Inn & Suites Memphis Olive Branch. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Hospitably Yours, Lavinzia KingGeneral ManagerFairfield Inn & Suites Memphis Olive Branch

2 out of 5
The breakfast was cold and they were out of many items such as butter creamer and the juice machine didn’t work. There was no daily room cleaning. The sheets felt like they had not been changed in a week. The thermostat would only go down to 65 degrees.

Posted by on Nov 17, 2021

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Comment from Hotel Management

Nov 18, 2021 by General Manager

Dear Anthony, thank you for sharing your sincere feedback. Our goal is to provide an exceptional experience for each of our guests; therefore, we regret not meeting your expectations. We sincerely apologize for the breakfast issues you outlined and the oversights while servicing your room. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this does not happen again. We hope you will give us another chance to provide you with the outstanding stay you deserve. Hospitably Yours, Blake Teague, General Manager

5 out of 5
Everything was wonderful

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 11, 2021 by Assistant General Manager

Dear Gary, thank you for rating your stay at Fairfield Inn & Suites Memphis Olive Branch. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Hospitably Yours, Vivian Easley, Assistant General Manager, Fairfield Inn & Suites Memphis Olive Branch

5 out of 5
Ok

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 14, 2021 by Fairfield Inn & Suites Olive Branch

Thank you for the great rating during your stay with us.

5 out of 5

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 27, 2021 by FFIS Olive Branch

Thank you for the great rating during your stay with us.

About the Fairfield Inn & Suites by Marriott Memphis Olive Branch

Location 7044 Hacks Cross Road, Olive Branch, MS 38654

Renovations + Closures

The following facilities will be closed during October:

  • Swimming pool

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Fairfield Inn & Suites by Marriott Memphis Olive Branch also features a fitness center, a picnic area, and coffee/tea in a common area. Self parking is free. This Olive Branch hotel is smoke free.

  • 109 guestrooms or units
  • 3 levels
  • Built in 2008
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites by Marriott Memphis Olive Branch offers 109 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Marriott Memphis Hotel Olive Branch
  • Fairfield Inn Marriott Memphis Olive Branch
  • Fairfield Inn Memphis Olive Branch
  • Fairfield Inn Olive Branch
  • Marriott Olive Branch
  • Fairfield Inn Marriott Memphis Olive Branch Hotel
  • Fairfield Inn Marriott Memphis Hotel
  • Fairfield Inn Suites by Marriott Memphis Olive Branch
  • Fairfield Inn & Suites by Marriott Memphis Olive Branch Hotel

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.