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Mercure Melbourne Southbank

4.0 star property
4-star hotel near Crown Casino

Choose dates to view prices

Photo gallery for Mercure Melbourne Southbank

Exterior
View from room
Meeting facility
Superior Twin River View Room | In-room safe, desk, blackout drapes, soundproofing
Deluxe King Room | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006
  • Place, Melbourne Skydeck
    ‪1 min walk‬
  • Place, Crown Casino
    ‪10 min walk‬
  • Place, Melbourne Central
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Standard Twin Room (Accessible)

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room (Accessible)

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, soundproofing

Superior Queen Room

8.4 out of 10
Very good
(73 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Room

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Room

Superior Family Room | In-room safe, desk, blackout drapes, soundproofing

Superior Family Room

8.0 out of 10
Very good
(16 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Room

In-room safe, desk, blackout drapes, soundproofing

Standard Queen Room

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King River View Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King River View Room

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen River View Room

In-room safe, desk, blackout drapes, soundproofing

Superior Queen River View Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin River View Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin River View Room

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Melbourne

Central Melbourne getaway .Within a 15-minute walk of this Southbank hotel, you'll find Crown Casino and Melbourne Central. Royal Botanic Gardens and Marvel Stadium are also within 2 miles (3 km).

What's nearby

  • Melbourne Skydeck - 1 min walk - 0.0 miles
  • Eureka Tower - 1 min walk - 0.0 miles
  • Southbank Promenade - 2 min walk - 0.1 miles
  • Crown Casino - 10 min walk - 0.6 miles
  • Melbourne Central - 14 min walk - 0.8 miles

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Hopscotch Melbourne - ‬3 min walk
  • ‪Pocket Espresso - ‬3 min walk
  • ‪Left Bank Melbourne - ‬3 min walk
  • ‪BearBrass - ‬2 min walk
  • ‪Ludlow Bar & Dining Room - ‬2 min walk

About this property

Mercure Melbourne Southbank

4-star hotel near Crown Casino
Mercure Melbourne Southbank offers its guests concierge services, laundry facilities, and room service (during limited hours). Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. WiFi and wired Internet are free in public spaces. Mercure Melbourne Southbank also features an elevator and a water dispenser. A complete renovation of Mercure Melbourne Southbank was completed in August 2023.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 275 guestrooms or units
  • 11 levels
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 2006
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
Mercure Melbourne Southbank offers 275 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

City view
Holiday Inn Express Melbourne Southbank by IHG
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,006 reviews
$104 nightly
The price is $114
Apr 12 - Apr 13
Total with taxes and fees
Holiday Inn Express Melbourne Southbank by IHG

Property amenities

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 35 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 11 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 35 per night (262 ft away)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank

Frequently asked questions

How close is Mercure Melbourne Southbank to the airport?

Mercure Melbourne Southbank is 12.8 mi (20-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Melbourne Southbank?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Mercure Melbourne Southbank on Mar 29, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Melbourne Southbank have an airport shuttle?

Airport shuttle services are not available at Mercure Melbourne Southbank.

How close is Mercure Melbourne Southbank to the beach?

This hotel is 4.2 mi (16-min drive) from St Kilda Beach and 5.1 mi (18-min drive) from Elwood Beach. Don't forget your sunscreen!

Does Mercure Melbourne Southbank offer free breakfast?

Free breakfast isn’t provided at Mercure Melbourne Southbank, but buffet breakfast is offered for a fee of AUD 32 for adults and AUD 11 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Mercure Melbourne Southbank?

No, there is no casino at this hotel, but Crown Casino (12-min walk) is nearby.

What time is check-in at Mercure Melbourne Southbank?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Melbourne Southbank?

Free parking is not available at this hotel.

Does Mercure Melbourne Southbank have a pool?

Mercure Melbourne Southbank does not have a pool.

Does Mercure Melbourne Southbank have a spa?

There are no spa services available at this hotel.

How close is Mercure Melbourne Southbank to downtown Melbourne?

Mercure Melbourne Southbank is 0.5 mi away from Melbourne.

Mercure Melbourne Southbank Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 441 out of 1003 reviews
Rating 8 - Good. 357 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Ingrid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Chloe

Stayed 1 night in Dec 2025

6/10 Okay

Chris

Disliked: Cleanliness, property conditions & facilities
Dated rooms and building
Stayed 1 night in Dec 2025

8/10 Good

Leonardo, Rouse hill

Business traveler
Liked: Cleanliness
The room was clean, pillows amazing , staff helpful and pleasant
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didnt use laundry . Parking was good .expendive if not going through motel
Stayed 1 night in Dec 2025

6/10 Okay

Craig

Traveled with partner
Liked: Cleanliness
Room was ok breakfast was terrible food was cold coffee machine broken the hot water was warm and many tables uncleaned without cutlery
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff were really friendly. The room was clean and the location was ideal.
Stayed 1 night in Dec 2025

8/10 Good

Therese

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Amenities
Comfortable room very friendly and helpful staff
Stayed 1 night in Dec 2025

4/10 Poor

Justin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Overall we found the stay disappointing. The bathroom is old, dirty, and the shower tap was falling off the wall. We ordered room service around midnight and it said we had to pick up from reception... ok not really "room service" but we'll still order something. 30 seconds after ordering, reception called and said they weren't doing room service. If that's the case, don't take online orders. For the amount we paid we wouldn't be returning again.
Stayed 1 night in Dec 2025

8/10 Good

Lee

Stayed 2 nights in Dec 2025

10/10 Excellent

Damien

Stayed 2 nights in Nov 2025

4/10 Poor

margaret

Stayed 2 nights in Nov 2025

6/10 Okay

Maria

Stayed 1 night in Nov 2025

2/10 Terrible

Jurgen

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
They don't accept cash as payment. What a joke. No one at reception when you arrive took 30 minutes to find someone. Never again customer service very poor.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities
The room was clean and spotless. Very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

vanessa, Bayswater North

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice staff and very clean room.
Stayed 1 night in Nov 2025

6/10 Okay

Victoria

Liked: Amenities
- The room still had the previous guests takeaway in the fridge. - Staff were not very friendly. - We were also charged again for the stay which we had already paid for 6 months prior. Had to follow up the refund which is still not processed.
Stayed 1 night in Oct 2025

4/10 Poor

Derek

Disliked: Cleanliness, amenities
Check in experience was poor. The digital screen stated the wrong room type, so we had to queue for 15+ minutes to check in with the one and only person on the desk. Other staff walked by the queue of people multiple times. The room was tired and in need of updating. It also didn’t feel clean, especially under the bed or sofa bed. I found 2 coffee cup lids (not ours) and a dust. I didn’t want to walk bare feet on the carpet. The only thing going for this hotel is the location.
Stayed 2 nights in Oct 2025

8/10 Good

Lynda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great location walking distance to many attractions including resturants, pubs, shops and city and river attractions.
Stayed 4 nights in Oct 2025

6/10 Okay

Kristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean room close to public transport.
Stayed 1 night in Oct 2025

8/10 Good

Sayerah

Traveled with family
Liked: Staff & service, amenities
Awesome location Amazing breakfast Quiet rooms Staff were lovely A/C didn’t work in our room and wasn’t fixed despite alerting the front desk. Overall a great stay.
Stayed 2 nights in Oct 2025