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Pullman Zamzam Madina

Hotel near Prophet's Mosque in Madinah

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Photo gallery for Pullman Zamzam Madina

Deluxe Room, 2 Twin Beds (Panoramic Haram View) | 1 bedroom, premium bedding, in-room safe, desk
Royal Suite, 1 Double Bed (Haram View) | 1 bedroom, premium bedding, in-room safe, desk
Royal Suite, 1 Double Bed (Haram View) | 1 bedroom, premium bedding, in-room safe, desk
Interior detail
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Place, Al-Baqi Cemetery
    ‪5 min walk‬
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪7 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 3 Twin Beds (Without view)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 3 Twin Beds (Without view)

8.4 out of 10
Very good
(34 reviews)
  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, City View (4 Twin Beds)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, City View (4 Twin Beds)

9.0 out of 10
Wonderful
(38 reviews)
  • 377 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Panoramic Haram View)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Accessible, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds, Accessible, City View

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (No View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (No View)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed (Haram View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom, City View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom (No View)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Haram View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite, 1 Double Bed (Haram View)

Royal Suite, 1 Double Bed (Haram View) | 1 bedroom, premium bedding, in-room safe, desk

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed

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About the neighborhood

Madinah

Heart of Madinah.Within a 10-minute walk of this Madinah City Center hotel, you'll find Prophet's Mosque and The Green Dome. New Bilal Market and Al-Baqi Cemetery are also within half a mile (1 km).

What's nearby

  • Al-Baqi Cemetery - 5 min walk - 0.3 miles
  • Prophet's Mosque - 7 min walk - 0.4 miles
  • The Green Dome - 7 min walk - 0.4 miles
  • Quba Mosque - 3 min drive - 1.9 miles
  • Madina Mall - 4 min drive - 2.5 miles

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Albaik البيك - ‬9 min walk
  • ‪RASLANIA | رسلانية - ‬1 min walk
  • ‪Ay Cafe - ‬9 min walk
  • ‪Al Rawdah Restaurant - ‬4 min walk
  • ‪بارنز - واجهة قباء - ‬9 min walk

About this property

Pullman Zamzam Madina

Hotel near Prophet's Mosque in Madinah
There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. The business-friendly Pullman Zamzam Madina also features multilingual staff, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Madinah hotel is smoke free.

  • 835 guestrooms or units
  • 10 levels
  • 4 dining venues
  • Built in 2015
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10001808

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Frequently asked questions

How close is Pullman Zamzam Madina to the airport?

Pullman Zamzam Madina is 10.2 mi (20-min drive) away from the Madinah (MED-Prince Mohammad Bin Abdulaziz) airport, the closest popular airport to the property.

How much does it cost to stay at Pullman Zamzam Madina?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Pullman Zamzam Madina on Nov 9, 2025 start from $143.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Zamzam Madina have an airport shuttle?

Airport shuttle services are not available at Pullman Zamzam Madina.

Does Pullman Zamzam Madina offer free breakfast?

Free breakfast isn’t provided at Pullman Zamzam Madina, but buffet breakfast is offered for a fee of SAR 86 for adults and SAR 43 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Pullman Zamzam Madina?

No, there is no casino at this hotel.

What time is check-in at Pullman Zamzam Madina?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. A percentage-based fee applies for early check-in.

Is there free parking at Pullman Zamzam Madina?

Free parking is not available at this hotel. Self parking is available for SAR 70 per day.

Does Pullman Zamzam Madina have a pool?

Pullman Zamzam Madina does not have a pool.

Does Pullman Zamzam Madina have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine and light fare.

Does Pullman Zamzam Madina have a spa?

There are no spa services available at this hotel.

How close is Pullman Zamzam Madina to downtown Madinah?

Pullman Zamzam Madina is 4.9 mi away from Madinah.

Reviews

Pullman Zamzam Madina Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 892 out of 1367 reviews
Rating 8 - Good. 233 out of 1367 reviews
Rating 6 - Okay. 117 out of 1367 reviews
Rating 4 - Poor. 50 out of 1367 reviews
Rating 2 - Terrible. 75 out of 1367 reviews

Reviews

2/10 Terrible

Shaymaa

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Unorganized staff and receptionists , not friendly and not caring and not flexible even when the hotel manager is involved for any difficulty .They don’t help people enough. They don’t even smile or greet people They could use some colors in the rooms and add prayer call speakers in the rooms that actually works.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nasrullah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very closed to the Rowda Rasool (pbuh). Few good restaurants across the street in museum building. Dates market in the hotel building. House keeping and reception staff was cooperative and quick responder.
Stayed 8 nights in Jul 2025

6/10 Okay

Ahmed

Traveled with family
Disliked: Property conditions & facilities
didn’t get the feel of a 5 star hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

faiza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to masjid Nabwi
Stayed 3 nights in Jul 2025

10/10 Excellent

Ikhlaq

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Stayed 5 nights in Jul 2025

2/10 Terrible

Hassan, Sacramento

Traveled with family
I wanted to cancel the trip they never responded to my request on Expedia never replied poor customer service
Stayed 1 night in Apr 2025

8/10 Good

Zeinabou

Liked: Cleanliness, amenities, property conditions & facilities
It’s nice place but not welcome i tried to stay one more night because I was so tired they said no with out sorry
Stayed 6 nights in Jul 2025

10/10 Excellent

GUFRAN

Stayed 2 nights in Jul 2025

10/10 Excellent

Zohaak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Shumaila

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2025

4/10 Poor

Aisha

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Constantly looking for someone wether it be food or even room service it was hard to find an employee
Stayed 3 nights in Jul 2025

10/10 Excellent

Tanveer Nabi

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and nice hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Mona

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I will never come back to this hotel again! There was a very stinky smell that u smell it over the whole suite, it is a bathroom smell very bad whenever the AC turns on , that smell comes and makes you feel you want to throw up . Although receptionists are very friendly and nice, cleaning I saw them the last day after staying 5 days, the suite was not cleaned once during the whole stay , the last day they told me they want to clean it . Never come again
Stayed 6 nights in Jul 2025

10/10 Excellent

Irshad

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

hamad

Liked: Staff & service
Hotel carpets has to be cleaned all over in the rooms and cardours. It’s important to retain the hotel image
Stayed 3 nights in Jul 2025

10/10 Excellent

EYUP AYDIN

Stayed 2 nights in Jul 2025

8/10 Good

khaula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ease of location to masjid nabawi Clean, friendly staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Nassr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Imran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Yaseen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Madinah, hands down! My wife and I will definitely book this hotel again next time. We love this hotel! It’s truly beautiful and we love the vibe there.
Stayed 4 nights in Apr 2025

10/10 Excellent

Abdul Jalal

Stayed 2 nights in Jun 2025