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Dormy Inn Matsumoto Natural Hot Spring

3.0 star property
3-star hotel near Matsumoto Castle

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Photo gallery for Dormy Inn Matsumoto Natural Hot Spring

Hot springs
Reception
Cleanliness standards
Property amenity
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
2-2-1 Fukashi, Matsumoto, Nagano, 390-0815
  • Place, Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪10 min walk‬
  • Place, Matsumoto Castle
    ‪12 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪17 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Twin Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Double Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Double Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Economy Single Room, 1 Large Twin Bed, Non Smoking (No Bath Room)

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

[No Cleaning Service] Double Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

[No Cleaning Service] Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

[No Cleaning Service] Twin Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Matsumoto

Heart of Matsumoto.Within a 5-minute walk of the hotel, you'll find Matsumoto Timepiece Museum and Zenkyuin Temple. Nawate-Dori and Kurassic are also within half a mile (1 km).

What's nearby

  • Matsumoto Timepiece Museum - 5 min walk - 0.3 miles
  • Matsumoto Scale Museum - 7 min walk - 0.4 miles
  • Matsumoto Performing Arts Center - 9 min walk - 0.5 miles
  • Matsumoto City Museum of Art - 10 min walk - 0.6 miles
  • Matsumoto Castle - 12 min walk - 0.7 miles

Getting around

  • Matsumoto Station - 9 min walk
  • Okaya Station - 24 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 27 min drive

Restaurants

  • ‪珈琲美学 アベ - ‬2 min walk
  • ‪信州ゴールデン酒場 新館 - ‬1 min walk
  • ‪マサムラ洋菓子店 本店 - ‬3 min walk
  • ‪新三よし - ‬1 min walk
  • ‪アジアの台所小吃松本駅前店 - ‬1 min walk

About this property

Dormy Inn Matsumoto Natural Hot Spring

3-star hotel near Matsumoto Castle
There's a restaurant on site. Dormy Inn Matsumoto Natural Hot Spring offers its guests hot springs and a sauna. Dormy Inn Matsumoto Natural Hot Spring also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Matsumoto hotel is smoke free.

  • 114 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Dormy Inn Matsumoto Natural Hot Spring offers 114 air-conditioned accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Matsumoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Public bath/onsen services include an outdoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor hot springs on site. The temperature in the hot springs is set to 104°F.

Similar properties

Reception
Toyoko Inn Matsumoto-eki Higashi-guchi
Matsumoto
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.2 out of 5, Very Good, 543 reviews
$48 nightly
The price is $54
Jul 23 - Jul 24
Toyoko Inn Matsumoto-eki Higashi-guchi

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,100 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Indoor hot spring
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Additional fees may apply to children for items such as extra bedding and meals.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Matsumoto Natural Hot Spring Hotel
Dormy Matsumoto
Matsumoto Dormy Inn
Dormy Hotel Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Hotel Matsumoto

Frequently asked questions

How close is Dormy Inn Matsumoto Natural Hot Spring to the airport?

Dormy Inn Matsumoto Natural Hot Spring is 6 mi (27-min drive) away from the Shinshu - Matsumoto Airport (MMJ) airport, the closest popular airport to the property.

How much does it cost to stay at Dormy Inn Matsumoto Natural Hot Spring?

As of Jul 8, 2026, prices found for a 1-night stay for 2 adults at Dormy Inn Matsumoto Natural Hot Spring on Jul 13, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dormy Inn Matsumoto Natural Hot Spring have an airport shuttle?

Airport shuttle services are not available at Dormy Inn Matsumoto Natural Hot Spring.

Does Dormy Inn Matsumoto Natural Hot Spring offer free breakfast?

Free breakfast isn’t provided at Dormy Inn Matsumoto Natural Hot Spring, but buffet breakfast is offered for a fee of JPY 2000 for adults and JPY 1000 for children. It's available every day from 6:30 AM to 9:00 AM.

Is there a casino at Dormy Inn Matsumoto Natural Hot Spring?

No, there is no casino at this hotel.

What time is check-in at Dormy Inn Matsumoto Natural Hot Spring?

Check-in begins at 3 PM.

Is there free parking at Dormy Inn Matsumoto Natural Hot Spring?

Free parking is not available at this hotel. Self parking is available for JPY 1100 per night.

Does Dormy Inn Matsumoto Natural Hot Spring have a pool?

Dormy Inn Matsumoto Natural Hot Spring does not have a pool.

Does Dormy Inn Matsumoto Natural Hot Spring have a restaurant?

Dormy Inn Matsumoto Natural Hot Spring is home to HATAGO, which features local cuisine.

Does Dormy Inn Matsumoto Natural Hot Spring have a spa?

There are no spa services available at this hotel.

How close is Dormy Inn Matsumoto Natural Hot Spring to downtown Matsumoto?

Dormy Inn Matsumoto Natural Hot Spring is 0.5 mi away from Matsumoto.

Dormy Inn Matsumoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 570 out of 1002 reviews
Rating 8 - Good. 362 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Swee Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and love the natural hot spring
Twin room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Excellent place to stay. Great Onsen. Would highly recommend
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Nice onsen, comfortable room and modern tv. Great location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
This was our best hotel experience in Japan overall, location,
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Clean and the staff was stellar.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Won Kwee

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is good and the onsen is nice. Will stay in Dormy Inn again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Very friendly staff, onsen was wonderful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Lovely public bath.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

sarah-jane

Liked: Cleanliness, amenities, property conditions & facilities
Great staff,very clean…lots of extras to feel at home!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was great, and we loved the hot springs. I would recommend staying here.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Cheerful and helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
10/10 would stay again :)
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Eun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and delicious free night noodle!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Iida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast , you can eat some Nagano local food. Great Onsen and Sauna. Great Total Service.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Bronwyn

Liked: Cleanliness, property conditions & facilities
Great location and comfortable but pillows could be softer
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and excellent bath on too floor. Lots if nice amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel within a central location. Great room & amenities. Hotel staff were friendly & obliging. The onsen was wonderful after a day of walking around
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Oi Na Joanna

Liked: Cleanliness, staff & service
Room is so clean and hotel staff are very nice. We will come here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, comfortable with convenient to access to public transport. The onsen was very nice... a wonderful way to relax at the end of the day. Staff was pleasant.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities
Always a pleasure to stay at this hotel; friendly staff, decent sized rooms, free amenities, amazing rooftop outdoor onsen which accommodates tattoos if covered.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Raphaël

Liked: Cleanliness, amenities, property conditions & facilities
Good deal in Matsumoto. Hotel is in the city center and for a good price you have a confortable room, and access to the onsen on the top floor.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yenling

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has wonderful services. My room has minimal water and desserts in refrigerator and there’s ice cream and yogurt on the onsen floor for free. I also like breakfast it’s delicious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location!
Stayed 2 nights in May 2025