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Palapa Hotel

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Palapa Hotel

Reception
Terrace/patio
Superior Room | Terrace/patio
Front of property - evening/night
Desk, rollaway beds, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Jalan Palapa I No. 16B, Cakranegara, Mataram, Lombok, 83238
  • Mataram Mall
    ‪1 min walk‬
  • Mayura Park
    ‪19 min walk‬
  • Lombok Epicentrum Mall
    ‪3 min drive‬
  • Lombok (LOP-Lombok Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room

Superior Room | Desk, rollaway beds, free WiFi, bed sheets

Superior Room

  • City view
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Mataram

In Mataram .Stay at this Mataram hotel and you'll be within half a mile (1 km) of Mataram Mall and 2 miles (3 km) of Pura Meru. Mayura Park and Lombok Epicentrum Mall are also within 2 miles (3 km).

What's nearby

  • Mataram Mall - 1 min walk - 0.0 miles
  • Mayura Park - 19 min walk - 1.0 mile
  • Pura Meru - 19 min walk - 1.0 mile
  • Islamic Center NTB - 3 min drive - 1.7 miles
  • Lombok Epicentrum Mall - 3 min drive - 1.2 miles

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • ‪Delicio Bakery & Cafe - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Bubur Bandung Sari Rasa - ‬2 min walk
  • ‪Ayam Goreng Lombok Ijo - ‬3 min walk
  • ‪Bakmi Raos - ‬2 min walk

About this property

Palapa Hotel

3-star guestrooms with free WiFi
There's a coffee shop/cafe on site. Public spaces have free WiFi. The business-friendly Palapa Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available.
  • 34 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • ATM
  • Coffee shop
Palapa Hotel offers 34 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Indonesian

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  • Air conditioning
5.0 out of 5, Exceptional, 1 review
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Total includes taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A coffee shop/cafe

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

Property is also known as

Palapa Hotel Mataram
Palapa Mataram
Palapa Hotel Hotel
Palapa Hotel Mataram
Palapa Hotel Hotel Mataram

Frequently asked questions

How close is Palapa Hotel to the airport?

Palapa Hotel is 27.7 mi (42-min drive) away from the Lombok (LOP-Lombok Intl.) airport, the closest popular airport to the property.

Does Palapa Hotel have an airport shuttle?

Palapa Hotel offers an airport shuttle.

How close is Palapa Hotel to the beach?

This hotel is 9.8 mi (33-min drive) from Senggigi Beach and 9 mi (38-min drive) from induk beach. Don't forget your sunscreen!

Does Palapa Hotel offer free breakfast?

Palapa Hotel does not offer free breakfast.

Is there a casino at Palapa Hotel?

No, there is no casino at this hotel.

What time is check-in at Palapa Hotel?

Check-in begins at 2 PM.

Is there free parking at Palapa Hotel?

This hotel offers free self parking.

Does Palapa Hotel have a pool?

Palapa Hotel does not have a pool.

Does Palapa Hotel have a restaurant?

Palapa Hotel is home to Coffee Toffee, which features international cuisine.

Does Palapa Hotel have a spa?

There are no spa services available at this hotel.

How close is Palapa Hotel to downtown Mataram?

Palapa Hotel is 1.6 mi away from Mataram.

Palapa Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nurhayat

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

clement

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No wifi in the room. Receptionnist are flabby and not very helpful...
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor room setup.

Pros: near to mall and a few restaurants. Staff very helpful Cons: noisily and bathroom really smelled The hotel is set up so that each room has a small seating area in the hallway in front of the room. This is where people can smoke as well. Most rooms also open up into a similar hallway in the back. So all night you have people immediately in front and behind your room in the halls talking and smoking. The room was very basic, but this was as expected for the cost. The shower area did not drain as it was sloped the wrong way which made it very smelly.

6/10 Okay

BRUNO

Disliked: Cleanliness
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Базовый отель для непритязательных туристов

В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя .
Stayed 2 nights in Nov 2018

8/10 Good

アム, 東京都

Liked: Cleanliness, room comfort

まさにビジネスホテル

町の中心近くに位置する便利なホテル。建物も設備も極めてシンプルで必要にして十分。ビジネスホテルとして快適に過ごすことができます。それ以上でも以下でもない、標準的なホテルです。
Stayed 1 night in May 2018

10/10 Excellent

RO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

多分メジャーなホテル　Maybe major hotel

良い点 ・地元民が知っているので案内されやすい ・すぐ近くにショッピングモールやコンビニがある ・ホテルの隣が24h営業のカフェ 考慮すべき点 ・wifi がフロントそばでしか使えないことが多い ・ビーチからは遠い good point · Local people are aware that they are easy to guide · There are shopping malls and convenience stores in the immediate vicinity · The cafe next to the hotel is open 24h Points to consider · Wifi is often used only near the front desk · It is far from the beach
Stayed 1 night in Mar 2018

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

김지선, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

마타람몰 바로옆. 공항가기전 쉬어가기좋아요

2만원에 숙박이었는데 공항 가기전에 샤워용으로만 이용했어요. 나름 깨끗하고 숙박하기도 좋을거같은곳이었어요 일단 마타람몰이 코앞이라서 마트에서 인도네시아 커피라던지 간단히 쇼핑하기 좋았습니다 !
Stayed 1 night in Jul 2017

8/10 Good

ｇｇ, 東京

Liked: Staff & service
　レジャーやホテルからの展望等は、期待できないが、マタラムモールの真裏にあるので、ちょっとした買い物や食事に行く時は、かなり便利。 　あと、下のカフェテリアも割りとリーズナブルなので、昼食やコーヒーが飲みたい時には利用しました。 あと、シャワーも水量があり、お湯もしっかりでる。 　

6/10 Okay

Rasmus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ok til transfer

Boede på Palapa i to nætter. Det var ok, men ikke et lækkert hotel og slet ikke tre stjerner. Coffee Toffee som er nabo til hotellet var dog rigtig lækker!

8/10 Good

Hendri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cocok dengan budget terbatas dipusat kota

hotelnya bersi di pusat kota sehingga akses ke pusat kuliner dan pusat belaja

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

マタラム中心部すぐそばできれいなホテルでした。

マタラム中心部のすぐそばできれいなホテルでした。 建物も部屋もとてもきれいで、表通りから少し入ったところなので静かでした。